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CyberArk Identity vs IBM Cloud Identity Service comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CyberArk Identity
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (13th), Authorization Software (4th), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Access Management (9th), Active Directory Management (11th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (5th)
IBM Cloud Identity Service
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Identity is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 3.0%, up 1.8% compared to last year.
IBM Cloud Identity Service, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 0.3% mindshare, down 0.7% since last year.
Customer Identity and Access Management (CIAM)
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Avinash Gopu. - PeerSpot reviewer
Feb 29, 2024
Allows Linux and Unix administrators to login with single password
The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring. It is integrated with tools like Splunk and Dynatrace for the analysis of risk behavior and user activity. The pushing teams receive automated reports to assess factors such as login times and server activity in the last 60 days. The licensing for IAM and PAM tools is based on headcount and usage. Users who are not actively utilizing the resources may have their access revoked. This approach helps manage budgeting and reduces the risk impact on the organization by implementing protocols to mitigate threats.
BO
Dec 16, 2021
Excellent support, beneficial integration, and low maintenance
If I remember correctly, it's been a bit of time, the IBM Cloud Identity Service is used for authentication identity on other cloud solutions and IBM Cloud Identity Connect is on-premise, it's more of a hybrid type environment. These two solutions can work together, a bridge between them does…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk Identity is a mature product."
"The setup, via cloud, is simple."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The initial setup is straightforward. It takes me up to an hour and a half."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
 

Cons

"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"More integrations would be better."
"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"They can include the Mobile Device Management (MDM) feature."
"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"We would like to see an improvement in the ability to manage mobile devices."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
 

Pricing and Cost Advice

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The pricing of CyberArk Identity is competitive."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"There is an initial license and then there is a subscription needed."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"The solution is cheap and I rate its pricing an eight out of ten."
"CyberArk Identity is an expensive solution."
"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap.
What needs improvement with CyberArk Identity?
At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster.
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Also Known As

Idaptive
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Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Baxter Healthcare, 
Find out what your peers are saying about CyberArk Identity vs. IBM Cloud Identity Service and other solutions. Updated: July 2024.
814,649 professionals have used our research since 2012.