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CyberArk Identity vs IBM Cloud Identity Service comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CyberArk Identity
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (14th), Authorization Software (4th), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Access Management (9th), Active Directory Management (12th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
IBM Cloud Identity Service
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Identity is designed for Customer Identity and Access Management (CIAM) and holds a mindshare of 2.3%, up 1.8% compared to last year.
IBM Cloud Identity Service, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 0.4% mindshare, down 0.7% since last year.
Customer Identity and Access Management (CIAM)
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

BRUNO REYNAUD - PeerSpot reviewer
May 12, 2023
Adaptive interface, scales well, and high availability
We are using CyberArk Identity to consolidate all the applications and demo tenants that we have in the same panel and to apply features, such as MFA and single sign-on CyberArk Identity has helped me a lot to optimize processes and provide access. The most valuable feature of CyberArk Identity…
BO
Dec 16, 2021
Excellent support, beneficial integration, and low maintenance
If I remember correctly, it's been a bit of time, the IBM Cloud Identity Service is used for authentication identity on other cloud solutions and IBM Cloud Identity Connect is on-premise, it's more of a hybrid type environment. These two solutions can work together, a bridge between them does…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CyberArk Identity is the adaptive interface."
"The setup, via cloud, is simple."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The features that I personally find most effective in terms of security stem from the fact that it is easy to integrate and also the adoption is faster."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"I found the solution to be stable."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
 

Cons

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"The user interface could be improved."
"They can include the Mobile Device Management (MDM) feature."
"The OpenID features could improve in CyberArk Identity."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"I'm not sure what needs improvement. It is a good platform."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"They could improve their UI and make everything more user-friendly."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
 

Pricing and Cost Advice

"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"There is an initial license and then there is a subscription needed."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"CyberArk Identity is an expensive solution."
"The pricing of CyberArk Identity is competitive."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The solution is cheap and I rate its pricing an eight out of ten."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap.
What needs improvement with CyberArk Identity?
At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster.
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Also Known As

Idaptive
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Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Baxter Healthcare, 
Find out what your peers are saying about CyberArk Identity vs. IBM Cloud Identity Service and other solutions. Updated: July 2024.
806,786 professionals have used our research since 2012.