ManageEngine Log360 and CyberArk Identity are competing in the IT security and identity management sector. ManageEngine Log360 has the advantage in cost-effectiveness and ease of deployment, while CyberArk Identity excels in identity security features.
Features: ManageEngine Log360 offers robust log management with detailed reporting and auditing for security events, seamless integration with various systems, and comprehensive security coverage. CyberArk Identity provides strong identity management features such as advanced authentication, access management capabilities, and secure identity governance.
Room for Improvement: ManageEngine Log360 could benefit from enhanced user guidance, improved intuitive navigation, and more detailed training resources. CyberArk Identity may improve by simplifying its deployment process, offering better integration resources, and expanding affordable options for smaller businesses.
Ease of Deployment and Customer Service: ManageEngine Log360 is noted for its straightforward deployment and excellent customer support, ensuring a hassle-free setup and quick issue resolution. CyberArk Identity's deployment is more complex due to its advanced features, though it provides quality customer service.
Pricing and ROI: ManageEngine Log360 offers competitive pricing with significant ROI due to affordable setup costs. CyberArk Identity, while pricier, delivers strong ROI for businesses prioritizing security and justifies its cost with advanced identity management features.
By the second month, we started seeing the benefits and achieved a return on investment.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
In the time I have been here, I have not experienced a fall in the service of CyberArk.
There is a timeout period that I do not like, requiring repeated verification.
With respect to stability, I find that stability is very good.
Integration or deployment is extremely difficult for CyberArk Identity.
It does not have global market penetration, and sometimes, there are support issues.
Something they could improve is the management of multifactor authentication.
I compared it with other products, and it does not require a heavy investment.
Regarding pricing, it can be quite a lot for small companies.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
It protects our platform, application, network, and infrastructure resources on any device.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It's very low cost in comparison to Microsoft solutions.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
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