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CyberArk Privileged Access Manager vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
CyberArk Privileged Access Manager enhances security, reduces costs, improves efficiency, and offers significant ROI through automation and streamlined workflows.
Sentiment score
7.5
SentinelOne Singularity Identity offered high return on investment with enhanced protection, efficiency, and time savings, justifying higher costs.
During our quantitative analysis, we estimated potential savings of one to ten million dollars a year by using a PAM solution.
With other tools such as Okta where you have self-service for resetting your own passwords and things like that, the average savings is 12 minutes, which is six dollars for a password reset, and you can extrapolate that over your organization.
A strong identity and access management solution aids in navigating significant incident responses or breach situations.
 

Customer Service

Sentiment score
6.4
CyberArk's support is improving with knowledgeable staff, but faces challenges in response times and complex issue resolutions.
Sentiment score
7.8
SentinelOne Singularity Identity provides responsive customer service with higher tiers offering 24/7 support and prioritizing user success.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
They have been responsive to our needs as integrators and those of the client.
 

Scalability Issues

Sentiment score
7.7
CyberArk Privileged Access Manager offers impressive scalability with horizontal and vertical growth, but requires careful architecture planning.
Sentiment score
8.3
SentinelOne Singularity Identity is praised for scalability, despite occasional integration and deployment challenges, often rated nine or ten.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
7.8
CyberArk Privileged Access Manager is stable with minor issues, praised for robustness and high availability, improved by updates.
Sentiment score
8.5
SentinelOne Singularity Identity is highly stable with minimal CPU usage, excellent performance, and effective support for installation issues.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

CyberArk Privileged Access Manager requires UI updates, enhanced integrations, better performance, simplified deployment, and improved reporting and documentation.
SentinelOne Singularity Identity needs better management, enhanced features, user-friendly policies, improved support, and competitive pricing.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
 

Setup Cost

CyberArk Privileged Access Manager is effective yet pricey, ideal for large enterprises but less suited for small businesses.
SentinelOne Singularity Identity offers competitive pricing, valued integration, and customizable licensing, though pricing transparency is key for executive approval.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
 

Valuable Features

CyberArk Privileged Access Manager offers automated secure password management, real-time monitoring, compliance support, scalability, and extensive integration options.
SentinelOne Singularity Identity offers AI-driven threat detection, rapid response, and efficient security management with minimal system impact.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
As a security professional, I have real-time visibility into ongoing sessions.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
210
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
SentinelOne Singularity Ide...
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Vulnerability Management (12th), Advanced Threat Protection (ATP) (9th), Threat Deception Platforms (3rd), Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 19.7%, down 23.7% compared to last year.
SentinelOne Singularity Identity, on the other hand, focuses on Vulnerability Management, holds 0.6% mindshare, up 0.3% since last year.
Privileged Access Management (PAM)
Vulnerability Management
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing...
Does SentinelOne have a Virtual Patching functionality?
Yes -- SentinelOne has a Virtual Patching functionality called Virtual Patching and Exploit Shield. This preventive security solution uses behavioral AI to identify and block zero-day attacks and v...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: January 2025.
838,737 professionals have used our research since 2012.