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CybeReady vs KnowBe4 comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CybeReady
Ranking in Security Awareness Training
6th
Average Rating
9.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
KnowBe4
Ranking in Security Awareness Training
1st
Average Rating
9.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Security Awareness Training category, the mindshare of CybeReady is 2.3%, down from 3.3% compared to the previous year. The mindshare of KnowBe4 is 31.9%, down from 36.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Awareness Training
 

Featured Reviews

CG
Allows us to see the effects of what simulated phishing can do
It is not difficult to do the customization. While you can customize the email, we would like there to be just a bit more upfront conversation about the types of emails that month. Because if there is one thing I get asked about in the bank, it is about the types of emails. I don't know if that's particularly needed, but it's something that I get asked about. We have the generic reporting that comes out so we can download that at any time or at the end of the three month campaign. So, we have two generic reports. If we could section up the data in multiple, different ways, then we could create a report from that instead of just those two options. That would be helpful.
Brad Mathis - PeerSpot reviewer
Lowers human element risks and has innovative training
Some more AI-driven automation for creating training and phishing testing campaigns, as well as automated reporting would help. The Phish Alert button could be improved, although it is understood this is due to Microsoft's constant changes. Any improvements in wizards and documentation are always a good thing!. Additonal areas for improvement could be around the technical training and best practice training areas such as NIST CSF, CISv8, Cyberinsurance, and more. Clearer whitelisting requirements are always appreciated. However, the current levels are significant and appreciated.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, it broadens the way people engage with security across the board because they are used to being told off and that they are not doing the right sort of things. Whereas, CybeReady really helped move that conversation forward into a positive lens, allowing people to see how they can take part and their role within security. Also, that it's okay, because this is training, a learning point, how you can continue, how you can cope, and how you move forward. This really helps build people's confidence in recognizing phishing, understanding what it is, and how to cope with it, all of which are important."
"The product automatically adapts to users and how adept they are at spotting phishing emails. If somebody is doing very well and is not clicking on the phishing simulation emails, then it will send them emails that are harder to spot."
"CybeReady's 'phishing' emails manipulate you to open an email. If you do open the email, you are forwarded to a tip that explains how you should behave and how to recognize a phishing email. This is one of the main features of the training provided."
"CybeReady has this uncanny ability to fit its simulations to reality. The simulations that CybeReady prepares are refreshed on a monthly basis... They could be news-related, for example, related to COVID, or elections. They might be related to the time of the year, such as taxes or bonus payments and the like... It's evolving to what it's seeing out there, but in a good way."
"All of CybeReady's features are valuable. They work together and complement each other. The campaigns, and the training behind the specific campaigns, are the starting point. But the Continuous Awareness Bites program is also very important. They share what the correct behavior should have been for our users who clicked on a link or downloaded an attachment during a phishing campaign."
"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"KnowBe4's formulas for risk reduction simply work. Being a technical company, our initial phish-prone percentage wasn't super high, but it was still around 18%. Since we have been requiring ongoing training and simulated phish testing, our average phish-prone percentage hovers in the 0 to 3% range now."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
 

Cons

"CybeReady is still getting used to working with really big companies, which is the category that we are in."
"We have the generic reporting that comes out so we can download that at any time or at the end of the three month campaign. So, we have two generic reports. If we could section up the data in multiple, different ways, then we could create a report from that instead of just those two options. That would be helpful."
"One area that might be improved is making their emails more visually attractive to make them more convincing. It might depend on the email relay in the organization. Maybe it's cutting out some of the features that come with the email. I don't know if it's their problem or our problem, but sometimes the emails don't look convincing enough."
"The area where we could probably use more attention is the involvement of CybeReady with us. It would help if a technical account manager were more actively reaching out and making sure that we are using the tool to its full potential."
"One point that CybeReady could improve on is... the people assigned to each client to help the client correctly interpret the KPIs. In our case, we were not so happy with the person that was assigned to us. She didn't provide much more for us than we saw ourselves."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
 

Pricing and Cost Advice

"The pricing is fair."
"The pricing is very competitive."
"You pay a yearly fee and they're a fairly good value."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"I rate the product pricing as four out of ten."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Financial Services Firm
13%
Manufacturing Company
12%
Government
7%
Computer Software Company
12%
Financial Services Firm
8%
Educational Organization
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about KnowBe4?
Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
What is your experience regarding pricing and costs for KnowBe4?
My advice would be to find a trusted partner and work with them. The pricing model is simple. If you have the technical staff and bandwidth, you may implement it yourself. However, if you want to g...
What needs improvement with KnowBe4?
Some more AI-driven automation for creating training and phishing testing campaigns, as well as automated reporting would help. The Phish Alert button could be improved, although it is understood t...
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Teva Pharmaceuticals, RBS, Skoda, SentinelOne, Avid, Payoneer, SodaStream, StitchFix, NatWest, DHL, 
West Aurora Public School District 129
Find out what your peers are saying about CybeReady vs. KnowBe4 and other solutions. Updated: December 2024.
824,129 professionals have used our research since 2012.