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Darktrace vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Darktrace
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
73
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (3rd), AI-Powered Chatbots (3rd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (12th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
Trustwave Secure Email Gateway
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
Secure Email Gateway (SEG) (14th)
 

Featured Reviews

Luis KiambatA - PeerSpot reviewer
Nov 9, 2022
Great autonomous support, offers an easy setup, and has responsive support
We primarily use the solution for IT. Customers use it for banks or construction sites, depending on our customers. We haven't had an OT implementation yet. However, we have interest from two companies The autonomous response is great. It blocks basically everything that is outside the normal,…
FA
Dec 11, 2023
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
We primarily use it for Email protection and enhanced security features I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well. And it is easy to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the endpoint protection."
"The investigative part of Darktrace is valuable, especially the automation features. It allows setting up checks and provides guidance on mitigating situations, which is very useful. There are different modules that you can add to the console for protection."
"It is a stable solution without downtime."
"t was pretty as far as the granularity of what you were getting out of it."
"Provides great network protection."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"Darktrace's most valuable features are its dashboards and its ability to summarize huge amounts of information about threats and suspicious traffic."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
 

Cons

"Darktrace needs significant improvement in its notification capabilities."
"The pricing needs improvement."
"It's a very complex platform."
"Although we haven't detected any network threats since implementing Darktrace, we are unsure of its efficacy. It would be beneficial if the solution could offer additional details to the user regarding any potential or prevented threats. Additionally, there could be better search tools and integration."
"The solution can improve the reporting."
"The pricing is a bit high for the region."
"A reporting portal could be a great addition to help customize reports."
"One area for improvement is the alerting system, which generates too many alerts and becomes labor-intensive for organizations not equipped with enough personnel in their SOC."
"There is room for improvement in GUI because it is a bit old-fashioned."
"The technical support services and stability need improvement as well."
 

Pricing and Cost Advice

"Prior to negotiating, Darktrace offered their appliance and service for $80,000 per year."
"The cost of the solution can be reduced to make it more appealing to customers."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"The pricing is expensive. It costs over $100,000 a year."
"In the ballpark, we're talking about $30K, $50K, and up. It can even be as much as $50K or $100K."
"The pricing is subscription-based and it is high."
"This solution is expensive."
"They are too expensive compared with other vendors."
"It is a cost-effective product."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Trustwave Secure Email Gateway?
I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time...
What is your experience regarding pricing and costs for Trustwave Secure Email Gateway?
The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive.
What needs improvement with Trustwave Secure Email Gateway?
There is room for improvement in GUI because it is a bit old-fashioned. Moreover, it can add more advanced features compared to a competitor like Mimecast.
 

Also Known As

No data available
Trustwave SEG
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Information Not Available
Find out what your peers are saying about Darktrace vs. Trustwave Secure Email Gateway and other solutions. Updated: January 2024.
814,649 professionals have used our research since 2012.