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Microsoft Exchange Online Protection (EOP) vs Trustwave Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.2
Number of Reviews
35
Ranking in other categories
Email Security (3rd), Anti-Malware Tools (11th)
Trustwave Secure Email Gateway
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
Secure Email Gateway (SEG) (14th)
 

Featured Reviews

Nov 22, 2022
Offers valuable alert features
In my experience, everyone is using Azure or solutions from Microsoft. Word, Excel, and Outlook are present for a majority of companies. There is very little on the Google platform for email. The solution's discussion is more about budget and whether you are going to choose the on-premises or the cloud version. Microsoft is huge and a top-three vendor that really only competes with AWS and maybe Oracle. Certain features like scalability really are not relevant because the company's reputation is more than enough. Age in the market and investments in security are more important. You can rest assured that Microsoft has a particular team dedicated to each feature or issue. They are always improving and always delivering. Certain features of the solution will be valuable based on your role. For example, I am part of the security team so threat management is interesting to me. An an engineer or email team might be more interested in policies, configuration, or the administrative exchange. Nothing is perfect but the solution is very good. When you don't have opponents, it is easier to achieve a good rating. I rate the solution a nine out of ten.
FA
Dec 11, 2023
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
We primarily use it for Email protection and enhanced security features I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well. And it is easy to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"Online Protection's most valuable feature is its admin interface."
"The scalability is pretty good; it does what it is supposed to do."
"The initial setup of Microsoft Exchange Online Protection was easy."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The threat management feature includes policies and alerts that are valuable."
"We can migrate seamlessly without any disruptions to our operations."
"The product's most valuable features are spam protection and artificial intelligence."
"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
 

Cons

"I think the implementation could be more streamlined."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"The product is bundled with Microsoft 365."
"The price could be lower."
"The tool's pricing is excellent."
"The solution is priced high and could be less expensive compared to other solutions."
"The solution falls on the higher or more expensive side of the spectrum."
"Apart from the license fee for the solution, there are no additional costs."
"Online Protection is fairly expensive."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"It is a cost-effective product."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The product's end-of-life cycle could be extended. When it gets upgraded, we should receive some incentives. For example, someone who has purchased a Microsoft professional license should be able t...
What is your primary use case for Microsoft Exchange Online Protection?
The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not available in the basic EOP. Alos, complete phishing protection is also not avail...
What do you like most about Trustwave Secure Email Gateway?
I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time...
What is your experience regarding pricing and costs for Trustwave Secure Email Gateway?
The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive.
What needs improvement with Trustwave Secure Email Gateway?
There is room for improvement in GUI because it is a bit old-fashioned. Moreover, it can add more advanced features compared to a competitor like Mimecast.
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
Trustwave SEG
 

Overview

Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trustwave Secure Email Gateway and other solutions. Updated: January 2024.
814,649 professionals have used our research since 2012.