Many of the users with licenses are not getting their IPs all of the time. It seems that the licenses are not active on the user end. There are multiple errors. At times, when the user is trying to scan and activate the license, it comes up with an error code. The user interface could be improved. The setup could be simplified. The mobile app that is available for Digipass does not scan the QR code to activate the license. Users would like to see more functions and creation options for the user base and the UI console. They are not getting all of the features that are available on the UI Console. The features are the same but they are not able to configure them.
