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Fortinet FortiAuthenticator vs OneSpan DIGIPASS comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
OneSpan DIGIPASS
Ranking in Authentication Systems
23rd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 8.4%, up from 7.9% compared to the previous year. The mindshare of OneSpan DIGIPASS is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias_Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
it_user1406394 - PeerSpot reviewer
Good authentication options, but the setup can be complex and the user interface should be improved
Many of the users with licenses are not getting their IPs all of the time. It seems that the licenses are not active on the user end. There are multiple errors. At times, when the user is trying to scan and activate the license, it comes up with an error code. The user interface could be improved. The setup could be simplified. The mobile app that is available for Digipass does not scan the QR code to activate the license. Users would like to see more functions and creation options for the user base and the UI console. They are not getting all of the features that are available on the UI Console. The features are the same but they are not able to configure them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a scalable product."
"Once you configure it properly, it runs fine."
"The product's initial setup phase was easy. It is also easy to deploy."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"The product is good, cost-effective, and functionally efficient."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"The most valuable feature I find in FortiAuthenticator is web filtering."
"The solution is very easy to manage."
"OneSpan Digipass is very useful, easy to use and work with."
 

Cons

"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"No SMS gateway from the ISP"
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"The product must provide 2FA for applications."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"We have issues with HA (high availability). These should be addressed in future releases."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"It does not consider customer requirements."
"At times, when the user is trying to scan and activate the license, it comes up with an error code."
 

Pricing and Cost Advice

"I rate its pricing a three to five out of ten."
"The price seems okay. It's not that expensive compared to other authenticators."
"It costs more to license the high-availability option."
"The customers need to pay for licenses, and some pay on a yearly basis while others pay on a three-yearly or five-yearly basis. Also, it is not an expensive solution."
"It's not expensive."
"I rate the price of Fortinet FortiAuthenticator a three out of five."
"The product could be more competitively priced."
"Between paying them to help with the configuration, the box itself, and the support, it came to like $12,500, including a three-year service agreement."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Financial Services Firm
8%
Comms Service Provider
8%
Financial Services Firm
23%
Computer Software Company
15%
University
6%
Wholesaler/Distributor
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
Ask a question
Earn 20 points
 

Also Known As

FortiAuthenticator
VASCO DIGIPASS, DIGIPASS
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
AGBank, Odeabank, Bradesco, Briggs and Morgan, Caixa Galicia, Chicago Clearing House Association, Diamond Bank Plc, DnB NOR, Document Centric Solutions
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems. Updated: December 2024.
824,067 professionals have used our research since 2012.