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Fortinet FortiAuthenticator vs OneSpan DIGIPASS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (3rd)
OneSpan DIGIPASS
Ranking in Authentication Systems
22nd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 7.5%, up from 7.5% compared to the previous year. The mindshare of OneSpan DIGIPASS is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.
it_user1406394 - PeerSpot reviewer
Good authentication options, but the setup can be complex and the user interface should be improved
Many of the users with licenses are not getting their IPs all of the time. It seems that the licenses are not active on the user end. There are multiple errors. At times, when the user is trying to scan and activate the license, it comes up with an error code. The user interface could be improved. The setup could be simplified. The mobile app that is available for Digipass does not scan the QR code to activate the license. Users would like to see more functions and creation options for the user base and the UI console. They are not getting all of the features that are available on the UI Console. The features are the same but they are not able to configure them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is stable and reliable."
"Enables easy integration, allowing for 2FA with our VPN."
"FortiAuthenticator is a very good solution. It is all jury-based. FortiAuthenticator is very easy for anyone to understand how it works and be able to take action."
"The product's initial setup phase was easy. It is also easy to deploy."
"It has simplified network management, reduced operational costs, and ensured seamless connectivity across all our sites."
"The implementation has significantly improved access management within our organization."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
"OneSpan Digipass is very useful, easy to use and work with."
 

Cons

"The GUI has some shortcomings and can be made better. The GUI is not great."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"There is room for improvement in stability and support."
"They could expand FortiAuthenticator's capabilities to accommodate a broader range of environments."
"We had issues trying to integrate the keys properly during the initial setup."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"FortiAuthenticator should integrate with other applications."
"The product must provide full support for third-party FIDO security keys."
"At times, when the user is trying to scan and activate the license, it comes up with an error code."
 

Pricing and Cost Advice

"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"It costs more to license the high-availability option."
"The price seems okay. It's not that expensive compared to other authenticators."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"It's not expensive."
"The platform is cost-effective as it does not require a separate license for SD-WAN functionality."
"I rate its pricing a three to five out of ten."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Comms Service Provider
8%
Government
8%
Financial Services Firm
24%
Computer Software Company
15%
University
6%
Wholesaler/Distributor
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.
What needs improvement with Fortinet FortiAuthenticator?
The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.
Ask a question
Earn 20 points
 

Also Known As

FortiAuthenticator
VASCO DIGIPASS, DIGIPASS
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
AGBank, Odeabank, Bradesco, Briggs and Morgan, Caixa Galicia, Chicago Clearing House Association, Diamond Bank Plc, DnB NOR, Document Centric Solutions
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems. Updated: February 2025.
838,713 professionals have used our research since 2012.