Dell Encryption Enterprise [EOL] vs McAfee Total Protection for Data Loss Prevention comparison

"The technical support provided by Dell EMC comes with proactive technical support."

"One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."

"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."

"The most valuable features of McAfee Total Protection for Data Loss Prevention are the DLP. The DLP, data loss prevention is the most important feature right now that users are looking for."

"The most valuable feature of McAfee Total Protection for Data Loss Prevention is data loss prevention."

"The tool focuses on endpoints rather than networks. Endpoints cover everything. It wouldn't be possible to steal confidential information from endpoints."

"The ability to block all USBs from the McAfee portal has been great."

"The product is largely stable."

"The solution is very user-friendly and valuable."

"I am impressed with the tool's firewalls and web protection."

"What I like about McAfee Total Protection is that it's working. I also like that it doesn't require any specific knowledge to set up."

"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."

"Some customers have less security in the solution regarding their data."

"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."

"McAfee needs to clarify its rules."

"The licensing cost for McAfee Total Protection could be cheaper, but apart from that, I don't need anything else. The software has what I need."

"The solution takes up too much CPU and memory."

"It could improve how it deals with solar data."

"I would like the solution to improve the AI features for anti-virus detection. I also want the software to include a tool for malware detection."

"The support from McAfee Total Protection for Data Loss Prevention is good. However, if they provided 24 hours a day seven days a week support that would be a helpful addition."

"Technical support doesn't really offer fast response times."

"There needs to be support for blocking the sending of files by email because even if you block or remove an external disk, the files are not protected."

"If the client purchases the entire suite of McAfee Endpoint, the license is included."

"The price of the solution could improve."

"Licensing fees are paid on a yearly basis."

"There is an annual license to use this solution."

"It's not a cheap option."

"The price of the solution could improve, it is expensive. We typically sell one and three-year licenses."

"McAfee Total Protection for Data Loss Prevention is expensive."

"The price of McAfee Total Protection for Data Loss Prevention is expensive. It is not the most expensive solution but it is typically 15 to 20 percent higher than other solutions. There is no additional cost to using McAfee Total Protection for Data Loss Prevention."