Dell NetWorker vs Iron Mountain Connect comparison

Dell Technologies and Iron Mountain are both solutions in the Backup and Recovery category. Dell Technologies is ranked #12 with an average rating of 8.0, while Iron Mountain is ranked #69. Dell Technologies holds a 3.1% mindshare in BRS, compared to Iron Mountain’s 0.3% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

Dell NetWorker

Read 84 Dell NetWorker reviews

5,010 Views
4,203 Comparison Views

90% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

408 Views
305 Comparison Views

100% willing to recommend

Dell NetWorker

Iron Mountain Connect

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Iron Mountain Connect and Dell NetWorker are both prominent in the data management field. Dell NetWorker seems to have the upper hand due to its more comprehensive features despite a higher price point.

Features: User reviews highlight Iron Mountain Connect's reliable data storage, retrieval capabilities, and competitive support. Dell NetWorker gets praise for robust data protection, flexible recovery options, and advanced features.

Room for Improvement: Users suggest Iron Mountain Connect improve integration with external applications, enhance reporting tools, and address technical gaps. For Dell NetWorker, better documentation, more intuitive configuration processes, and simplification of its features are recommended.

Ease of Deployment and Customer Service: Iron Mountain Connect users find its deployment straightforward and support responsive. Dell NetWorker has a more complex deployment but satisfactory support. Iron Mountain Connect is seen as easier to deploy while both products provide strong customer service.

Pricing and ROI: Iron Mountain Connect users are happier with setup costs and perceive better ROI due to lower pricing. Dell NetWorker, though more expensive, justifies the cost with a feature set that delivers satisfactory long-term ROI.

To learn more, read our detailed Dell NetWorker vs. Iron Mountain Connect Report (Updated: April 2025).

Buyer's Guide

Dell NetWorker vs. Iron Mountain Connect

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell NetWorker

Ranking in Backup and Recovery

12th

Average Rating

7.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Iron Mountain Connect

Ranking in Backup and Recovery

69th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of Iron Mountain Connect is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Offers seamless integration and cost-saving benefits with enhanced recovery capabilities

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."

"The response time of the tech support is swift. The support is fantastic."

"It is an extremely stable product."

"I like that it's stable and scalable."

"The solution has a longer lifespan."

"Data domain is a good feature."

"Dell NetWorker's user interface is quite simple and very interactive."

"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."

More Dell NetWorker pros

"The most valuable feature for me is the policy management capabilities"

Cons

"It would be beneficial to have a single user interface for all of the features."

"The support is an area with concerns where improvements are required."

"Support is definitely an area of concern because of the time it takes to resolve our issues."

"The solution could improve by having more integration."

"In some cases, solutions are not found in one method of call and it escalates to many levels until an experienced person can join to resolve the issue."

"Since the product is not on the front banner of Dell, the support may not be the best."

"The configuration is too complex."

"There are some limitations regarding scalability of the product."

More Dell NetWorker cons

"I would like to see more integration with different platforms."

Pricing and Cost Advice

"Dell NetWorker is an expensive solution. None of the backup products are cheap. The licensing model offered is usually a five-year one."

"The pricing for the telecom, government, and banking sectors is relatively affordable."

"It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive."

"It is a relatively inexpensive product compared to one of its competitors."

"The licensing model can be traditional licensing or capacity-based licensing."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"Dell EMC NetWorker is very expensive."

"Low cost is key."

More Dell NetWorker pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What do you like most about Dell NetWorker?

The feature that offers the greatest benefits in ensuring data integrity is its backup capability.

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What is your experience regarding pricing and costs for Dell NetWorker?

The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...

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Comparisons

Dell PowerProtect Data Manager vs Dell NetWorker

Compared 30% of the time

Veeam Data Platform vs Dell NetWorker

Compared 13% of the time

Dell Avamar vs Dell NetWorker

Compared 11% of the time

Commvault Cloud vs Dell NetWorker

Compared 8% of the time

Dell PowerProtect DD (Data Domain) vs Dell NetWorker

Compared 7% of the time

More Dell NetWorker Competitors

IBM Spectrum Protect vs Iron Mountain Connect

Compared 38% of the time

Rubrik vs Iron Mountain Connect

Compared 31% of the time

Veeam Data Platform vs Iron Mountain Connect

Compared 31% of the time

More Iron Mountain Connect Competitors

Product Reports

Buyer's Guide

Dell NetWorker

April 2025

Download Dell NetWorker product report

Buyer's Guide

Backup and Recovery

April 2025

Download Iron Mountain Connect product report

Also Known As

NetWorker

No data available

Overview

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell Technologies

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport

University of La Verne

Buyer's Guide

Dell NetWorker vs. Iron Mountain Connect

April 2025

Free Report: Dell NetWorker vs. Iron Mountain Connect

Find out what your peers are saying about Dell NetWorker vs. Iron Mountain Connect and other solutions. Updated: April 2025.

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