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Dell RecoverPoint vs Hitachi ShadowImage comparison

Dell Technologies and Hitachi Vantara are both solutions in the Data Replication category. Dell Technologies is ranked #4 with an average rating of 8.1, while Hitachi Vantara is ranked #8 with an average rating of 8.0. Dell Technologies holds a 1.9% mindshare in DR, compared to Hitachi Vantara’s 6.3% mindshare. Additionally, 100% of Dell Technologies users are willing to recommend the solution, compared to 100% of Hitachi Vantara users who would recommend it.
Dell RecoverPoint
Read 22 Dell RecoverPoint reviews
  • 303 Views
  • 99 Comparison Views
100% willing to recommend
Hitachi ShadowImage
Read 2 Hitachi ShadowImage reviews
  • 437 Views
  • 303 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 1, 2025

Dell RecoverPoint and Hitachi ShadowImage are data protection and recovery solutions. Dell often has an edge due to its comprehensive support and pricing, while Hitachi is favored for its advanced features despite higher costs.

Features: Dell RecoverPoint offers continuous replication, automated disaster recovery, and high availability to minimize data loss. Hitachi ShadowImage is known for storage integration, consistent snapshot technology, and robust data protection.

Ease of Deployment and Customer Service: Dell RecoverPoint is straightforward to deploy with extensive support services, whereas Hitachi ShadowImage may require more setup effort but offers strong customer support.

Pricing and ROI: Dell RecoverPoint is generally more affordable initially, appealing to budget-conscious enterprises. Hitachi ShadowImage, though more expensive, provides significant ROI due to its extensive capabilities and performance.

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To learn more, read our detailed Dell RecoverPoint vs. Hitachi ShadowImage Report (Updated: March 2025).
Buyer's Guide
Dell RecoverPoint vs. Hitachi ShadowImage
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell RecoverPoint
Ranking in Data Replication
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Hitachi ShadowImage
Ranking in Data Replication
8th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Data Replication category, the mindshare of Dell RecoverPoint is 1.9%, down from 2.2% compared to the previous year. The mindshare of Hitachi ShadowImage is 6.3%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Replication
 

Featured Reviews

Syed Shahid Hasan - PeerSpot reviewer
Snapshots allow you to restore or view the image on either the DR or production side if data is compromised and integrate seamlessly with Dell EMC storage
I've worked closely with Dell since 2007. Back then, we could create a "Severity 1" case. I think they've discontinued that option. Now, you can create a "Severity 2" case. For Severity 1 issues, you can call the helpline. I've often recommended to Dell EMC Pakistan that there should be a portal option to create Severity 1 cases. Their engineers are good, but since COVID, many experienced engineers have left the company. This is a problem for every vendor, not just Dell EMC – they face challenges finding experienced technical engineers. So, while I recommend Dell EMC, sometimes they don't have the technical staff for very quick responses. In those cases, you might need to engage your account manager to find the best engineer on a Severity 1 issue.
Read full review
BP
Efficient replication and helpful for improving data processing and management
The technology behind Hitachi ShadowImage has been around for a long time, and while it works correctly, it does have some issues. We have experienced problems with it, even though Hitachi provides good hardware. Technical support could also be improved, as it sometimes takes a few days to resolve issues.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use RecoverPoint for disaster recovery and asynchronous replication, and we use the application at a block level, not the software level. This has been tested, and it's very durable."
"The solution is very stable. Once it's installed, many customers forget they even have it."
"It excels in duplicating data between two distinct types of storage systems."
"It can replicate data from a distant location and it can scan it as well. It has continuous data replication with almost no data loss."
"The solution provides continuous data protection."
"It has improved RTO and RPO."
"When it works, it is the best product that is available."
"The most valuable feature we have found in RecoverPoint is its ability to provide the lowest RPO."
More Dell RecoverPoint pros
"The most valuable features are its ability to handle large databases efficiently and the asynchronous replication capability."
"The most valuable feature of Hitachi ShadowImage is high-speed data transfer from one server to another. Other solutions would have problems with transferring 50 TB of data. I also like that Hitachi ShadowImage is easy to use."
 

Cons

"The initial setup is complex."
"Integration with VMware is the only thing we need to improve. Another feature I'd like to see is the ability to convert management to HTML. And the integration should also be done on the same level."
"The product should provide integration with new products."
"In the future, I would like Dell RecoverPoint to evolve as an orchestration tool that can integrate with other replication tools such as Microsoft native replication and Oracle Data Guard."
"RecoverPoint is designed to integrate seamlessly with Dell EMC storage. If you don't have Dell EMC storage, you can't use it with other brands like IBM or HP."
"When it comes to storage and backup, that is where scalability problems have affected us."
"Other hypervisors should be integrated with this system. Other hypervisors should be able to get the benefits of this solution."
"Dell RecoverPoint can be improved by virtualizing it, which would use less storage and enhance performance."
More Dell RecoverPoint cons
"We have experienced problems with it, even though Hitachi provides good hardware."
"API and script configuration in Hitachi ShadowImage is sometimes complicated, so this is an area for improvement. Another area for improvement is that the Hitachi ShadowImage interface isn't as user-friendly."
 

Pricing and Cost Advice

"The price is moderate."
"RecoverPoint came free as an add-on to the PowerProtect Data Manager backup software from Dell EMC."
"While I recommend Dell EMC, it depends on your specific use case. Licensing is perpetual, meaning you buy it once."
"The product is fairly priced."
"Support is an additional subscription."
"It is considered quite costly."
"I don't have pricing information for Hitachi ShadowImage because my manager handled it."
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Top Industries

By visitors reading reviews
Computer Software Company
30%
Financial Services Firm
20%
Healthcare Company
11%
Energy/Utilities Company
5%
Financial Services Firm
27%
Educational Organization
8%
Logistics Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Dell EMC RecoverPoint Continuous Remote Replication?
The image backup feature is great. For example, if you set the journal to take a backup every ten minutes, it will create a snapshot or pointer every ten minutes for as long as you need.
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What is your experience regarding pricing and costs for Dell EMC RecoverPoint Continuous Remote Replication?
The pricing of the solution. If it's SRM, VMware SRM was cheaper. Now it's subscription-based, so costs are rising. In comparison to SRM, it's cheaper.
See all answers
What needs improvement with Dell EMC RecoverPoint Continuous Remote Replication?
In the future, I would like Dell RecoverPoint to evolve as an orchestration tool that can integrate with other replication tools such as Microsoft native replication and Oracle Data Guard. Currentl...
See all answers
What is your experience regarding pricing and costs for Hitachi ShadowImage?
The pricing of Hitachi ShadowImage is reasonable, especially when you purchase Hitachi storage, as ShadowImage and Thin Image are part of the protector. The protector includes several components li...
See all answers
What needs improvement with Hitachi ShadowImage?
The technology behind Hitachi ShadowImage has been around for a long time, and while it works correctly, it does have some issues. We have experienced problems with it, even though Hitachi provides...
See all answers
What is your primary use case for Hitachi ShadowImage?
We use Hitachi ShadowImage for data replication processes. It is a practical tool for copying data from one LUN disk to another within the same storage. In our bank, we utilize it for making tests ...
See all answers
 

Comparisons

Dell AppSync vs Dell RecoverPoint Logo
Dell AppSync vs Dell RecoverPoint
Compared 100% of the time
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Hitachi Thin Image Advanced vs Hitachi ShadowImage Logo
Hitachi Thin Image Advanced vs Hitachi ShadowImage
Compared 59% of the time
Hitachi TrueCopy vs Hitachi ShadowImage Logo
Hitachi TrueCopy vs Hitachi ShadowImage
Compared 41% of the time
More Hitachi ShadowImage Competitors
 

Product Reports

Buyer's Guide
Dell RecoverPoint
March 2025
Dell RecoverPoint reportDownload Dell RecoverPoint product report
Buyer's Guide
Data Replication
March 2025
Hitachi ShadowImage reportDownload Hitachi ShadowImage product report
 

Also Known As

RecoverPoint Continuous Remote Replication
No data available
 

Overview

Dell RecoverPoint provides continuous data protection with multiple recovery points to restore applications instantly to a specific point in time. It is used to protect applications with bidirectional synchronous and asynchronous replication and digital video recorder (DVR)-like recovery in physical, virtual, and cloud infrastructures.

Dell Technologies

Nondisruptive, high-speed data replication within any Hitachi storage system or virtualized storage pool is a reality with Hitachi ShadowImage replication software. Use data immediately in modern data protection and copy data management operations.

Hitachi Vantara
 

Sample Customers

Regis Aged Care, Cap Atlantique, Lewisville Independent School District, EnvisionRxOptions, Bar Harbor Bank & Trust, Major Boutique Hotel Chain, Riverside Health System, Panduit
K&H, NCF, Aokang Group
Buyer's Guide
Dell RecoverPoint vs. Hitachi ShadowImage
March 2025
Free Report: Dell RecoverPoint vs. Hitachi ShadowImage
Find out what your peers are saying about Dell RecoverPoint vs. Hitachi ShadowImage and other solutions. Updated: March 2025.
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