Try our new research platform with insights from 80,000+ expert users

Device42 vs Ivanti Asset Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Device42
Ranking in IT Asset Management
6th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Configuration Management Databases (2nd), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (3rd)
Ivanti Asset Manager
Ranking in IT Asset Management
20th
Average Rating
3.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the IT Asset Management category, the mindshare of Device42 is 5.8%, down from 6.6% compared to the previous year. The mindshare of Ivanti Asset Manager is 0.9%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Krishna Gopal Singh - PeerSpot reviewer
Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management
Its price needs to be improved. It is more expensive than some of the other tools out there. Their support is good, but their knowledge base should be better. There should be a common area where we can search and find solutions for our queries or issues. We don't always need to raise a ticket with the Device42 support team. Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical.
reviewer1114818 - PeerSpot reviewer
Provides limited scalability, and systems do not synchronize properly
I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The continuous asset discovery is good because it means not having to manually input all the small data, such as IP addresses, leases, etc. It helps and saves us a lot of time."
"Device42 has everything in one place and links it altogether. This helps when you need to figure out where things are going wrong, where things are happening, or how everything is linked together."
"The topology layout is the most valuable feature."
"The way the solution’s automatic IT asset discovery and inventory functionality works is you set up a discovery job, then you can schedule it to run. I schedule all of the runs daily at different times so nothing is interfering with anything else. It's nice to know that you can set up the scan, schedule it, and sit back. You can check them every day and make sure everything ran, making sure nothing had errors, then you're good to go. Anything new is going to automatically be discovered, which is nice. It takes some of the stress off because you don't have to know, "If this team opened new servers, we need make sure now it will automatically pick them up." It is one less thing to worry about. It gathers a lot of data points."
"The solution is agentless."
"A big plus for Device42 was the auto-discovery. With it, we have updated devices, updated systems, and up-to-date systems."
"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
"The auto-discovery is brilliant. You can have it scheduled to run on a regular basis, and the infrastructure is always getting updated within the platform. I would rate the asset discovery very highly. It's very comprehensive. It covers quite a lot of different methods for doing discovery and it supports a lot of different types of hardware as well."
"The solution is easy to setup."
"The product's stability in terms of uptime is generally good; it is always operational."
 

Cons

"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery."
"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."
"The dependency mapping can be quite slow sometimes, if you've got a lot of things connecting to services. It can be very slow to build up the map."
"If I want to delete an asset from a cabinet it does take a while. And if I'm doing it in bulk — say, for example, if we have one cabinet that has 20 servers in — if I want to remove all 20 servers, I have to do them individually, which is a bit time-consuming. If there were a way that I could just bulk-remove everything from there, that would definitely save some time."
"I would like to see API management as an additional feature in the tool's future versions. It will give more API security."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."
"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it."
"Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."
"The synchronization between the ITAM and Neurons should be restored."
 

Pricing and Cost Advice

"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"We pay $100,000 per year."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"Our licensing costs are on a yearly basis."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"The product cost is low. It is quite cheap."
"The solution is reasonably priced."
report
Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
7%
Computer Software Company
17%
Leisure / Travel Company
12%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
Based on the use case for Device42, I found the solution a bit expensive. However, when you look at the support and the industry standards, Device42 was on par with the industry. Device42 is a litt...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What needs improvement with Ivanti Asset Manager?
The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Information Not Available
Find out what your peers are saying about Device42 vs. Ivanti Asset Manager and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.