Try our new research platform with insights from 80,000+ expert users

Document360 vs ProProfs Knowledge Base comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Document360
Ranking in Knowledge Management Software
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
API Management (55th)
ProProfs Knowledge Base
Ranking in Knowledge Management Software
14th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Knowledge Management Software category, the mindshare of Document360 is 7.1%, down from 9.7% compared to the previous year. The mindshare of ProProfs Knowledge Base is 1.7%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software
 

Featured Reviews

Use Document360?
Share your opinion
it_user569589 - PeerSpot reviewer
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.
report
Use our free recommendation engine to learn which Knowledge Management Software solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
41%
Healthcare Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
 

Learn More

 

Overview

 

Sample Customers

Monday.com, Harvard University, Microsoft, Warner Brothers, Stackify and more
Touro College, Nebraska Department of Human and Health Services
Find out what your peers are saying about Atlassian, Zendesk, Salesforce and others in Knowledge Management Software. Updated: November 2024.
816,406 professionals have used our research since 2012.