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Atlassian Confluence vs Document360 comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Ranking in Knowledge Management Software
1st
Average Rating
8.2
Number of Reviews
101
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd)
Document360
Ranking in Knowledge Management Software
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
API Management (55th)
 

Mindshare comparison

As of November 2024, in the Knowledge Management Software category, the mindshare of Atlassian Confluence is 25.3%, up from 24.8% compared to the previous year. The mindshare of Document360 is 7.1%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Dec 1, 2022
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"We have a site license for Atlassian Confluence and there are some limitations on external users."
"In my opinion, it's worth the investment"
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"When you purchase this solution you get some support."
"We pay $350 a month to use the solution."
"There is a license needed to use Atlassian Confluence."
"There is an annual license."
"For us, it's free to use. We don't pay any licensing."
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Top Industries

By visitors reading reviews
Educational Organization
71%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Computer Software Company
41%
Comms Service Provider
9%
Healthcare Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...
What needs improvement with Atlassian Confluence?
The discoverability of documents could be improved. In scenarios where documents are managed by another department or we are looking for specific documents, the process could be enhanced for easier...
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Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Monday.com, Harvard University, Microsoft, Warner Brothers, Stackify and more
Find out what your peers are saying about Atlassian, Zendesk, Salesforce and others in Knowledge Management Software. Updated: November 2024.
814,649 professionals have used our research since 2012.