DX Unified Infrastructure Management vs Dotcom-Monitor MetricsView Monitoring comparison

"MetricsView allows us to keep an eye on computer memory, internal network availability, processors, etc. Letting us know where our issues are coming from based on those numbers."

"It shows us not only when utilization is high, but also when it is low."

"It allows us to easily troubleshoot computer issues instead of calling a tech person or do the troubleshooting ourselves and taking the time to do it."

"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."

"I can use the Drag and Drop feature to build dashboards within minutes."

"It is very scalable."

"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."

"Probe packages and probe deployment."

"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."

"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."

"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."

"An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely."

"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"The dashboards need to be improved."

"Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"They need to continue to advance the filter capabilities, and provide more input fields."

"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."

"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."

"There should be wider coverage of storage infrastructure."

"It would be good to implement views showing the aggregated status graphically."

"CAD $400,000 annually."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Customers pay for the license and the support."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"Reasonable setup cost and licensing prices."

"The license cost depends on the number of probes and robots."