DX Unified Infrastructure Management vs Dotcom-Monitor MetricsView Monitoring comparison

"It shows us not only when utilization is high, but also when it is low."

"It allows us to easily troubleshoot computer issues instead of calling a tech person or do the troubleshooting ourselves and taking the time to do it."

"MetricsView allows us to keep an eye on computer memory, internal network availability, processors, etc. Letting us know where our issues are coming from based on those numbers."

"It is easy to implement but requires good planning."

"It delivers our customers many metrics, so they may make decisions"

"I can use the Drag and Drop feature to build dashboards within minutes."

"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."

"You can scale it pretty much however way you want to as long as you have the servers to throw at it."

"It is the foundation for our monitoring solution."

"The monitoring of the applications to let our business know when things are performing and that they're up and available."

"Great customized dashboards and drill down reports with auto serve analytics."

"An online app or download would be useful for the next release, possibly even a phone app that I could use to view my dashboard when I am stationed remotely."

"It is a little complex to use versus other softwares."

"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."

"We would like the navigation of this solution to be more user friendly for our system administrators."

"There should be wider coverage of storage infrastructure."

"We had to do some work to make what was more of a business class solution work at an enterprise level."

"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."

"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."

"It needs a little bit more functionality in the Admin Console."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"CAD $400,000 annually."

"The license cost depends on the number of probes and robots."

"Customers pay for the license and the support."

"Reasonable setup cost and licensing prices."