DX Unified Infrastructure Management vs Zabbix comparison

DX Unified Infrastructure M...

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Executive SummaryUpdated on Aug 6, 2024

DX Unified Infrastructure Management and Zabbix both compete in the infrastructure management space. Zabbix appears to have the upper hand in features and cost efficiency, while DX Unified Infrastructure Management is better in customer support and ease of use.

Features: DX Unified Infrastructure Management offers comprehensive monitoring, automation capabilities, and ease of use. Zabbix provides powerful alerting, scalability, and greater flexibility, making it suitable for advanced users.

Room for Improvement: DX Unified Infrastructure Management needs to address complexity in initial setup, occasional performance issues, and overall user interface. Zabbix could improve its documentation, support responsiveness, and simplify its initial deployment process.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management is easier to deploy with robust customer support. Zabbix has a more complex setup process but compensates with lower cost and high scalability.

Pricing and ROI: DX Unified Infrastructure Management involves higher setup costs but offers better ROI through enhanced support and capabilities. Zabbix has lower setup costs and provides a high return due to its flexibility and comprehensive feature set.

To learn more, read our detailed DX Unified Infrastructure Management vs. Zabbix Report (Updated: January 2025).

DX Unified Infrastructure Management vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.

Sentiment score

7.7

Zabbix, as an open-source tool, reduces costs, enhances efficiency, and provides significant ROI through improved monitoring and management.

No quotes available

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No quotes available

For more quotes and insights, download the Zabbix report

Customer Service

Sentiment score

6.8

DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.

Sentiment score

7.0

Zabbix users favor community resources for effective support, though paid options offer prompt responses despite time zone issues.

Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

It is so straightforward that I have never had to use the support.

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CTO at Oic

Scalability Issues

Sentiment score

7.5

DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.

Sentiment score

6.9

Zabbix efficiently scales in large environments, supporting thousands of devices, with minor database setup necessary for optimal performance.

The solution helps with capacity management, enabling us to determine when we need to scale up the network.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

Zabbix is very scalable and lightweight.

For more quotes and insights, download the Zabbix report

CTO at Oic

I would rate its scalability ten out of ten.

B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Stability Issues

Sentiment score

6.7

DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.

Sentiment score

7.6

Zabbix is stable, reliable, and scalable, with occasional performance issues usually linked to external factors or configuration.

No quotes available

For more quotes and insights, download the DX Unified Infrastructure Management report

Zabbix is very scalable and lightweight.

For more quotes and insights, download the Zabbix report

CTO at Oic

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.

Zabbix needs enhanced UI, scalability, documentation, integration, automation, security, and predictive features to meet modern monitoring demands.

Better support and more accessible resources are crucial.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

The only issue I can note is that it's Linux-based, and Linux documentation is not the best.

For more quotes and insights, download the Zabbix report

CTO at Oic

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.

Zabbix is a cost-effective, open-source monitoring solution with no licensing fees, appealing to enterprises for its low-cost setup.

The pricing of DX Unified Infrastructure Management is high and often a concern for customers.

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Solution Architect at SA Consulting

It is literally free.

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CTO at Oic

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.

Zabbix is a versatile, scalable open-source tool offering robust monitoring, integration, and alerting features with extensive community support.

The solution is flexible, user-friendly, and offers essential functionality for transaction monitoring.

For more quotes and insights, download the DX Unified Infrastructure Management report

Solution Architect at SA Consulting

If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.

For more quotes and insights, download the Zabbix report

CTO at Oic

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

68th

Ranking in Server Monitoring

22nd

Ranking in IT Infrastructure Monitoring

55th

Ranking in Cloud Monitoring Software

38th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

121

Ranking in other categories

AIOps (19th)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Server Monitoring

1st

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

105

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th)

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of Zabbix is 11.5%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

Read full review

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Manufacturing Company

19%

Financial Services Firm

16%

Computer Software Company

11%

Real Estate/Law Firm

Educational Organization

39%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I use the tool's free version.

What needs improvement with Zabbix?

I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds.

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Product Reports

DX Unified Infrastructure Management

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DX Unified Infrastructure Management report

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Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

No data available

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

DX Unified Infrastructure Management vs. Zabbix