DX Unified Infrastructure Management vs Zabbix comparison

DX Unified Infrastructure M...

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Executive SummaryUpdated on Aug 6, 2024

DX Unified Infrastructure Management and Zabbix both compete in the infrastructure management space. Zabbix appears to have the upper hand in features and cost efficiency, while DX Unified Infrastructure Management is better in customer support and ease of use.

Features: DX Unified Infrastructure Management offers comprehensive monitoring, automation capabilities, and ease of use. Zabbix provides powerful alerting, scalability, and greater flexibility, making it suitable for advanced users.

Room for Improvement: DX Unified Infrastructure Management needs to address complexity in initial setup, occasional performance issues, and overall user interface. Zabbix could improve its documentation, support responsiveness, and simplify its initial deployment process.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management is easier to deploy with robust customer support. Zabbix has a more complex setup process but compensates with lower cost and high scalability.

Pricing and ROI: DX Unified Infrastructure Management involves higher setup costs but offers better ROI through enhanced support and capabilities. Zabbix has lower setup costs and provides a high return due to its flexibility and comprehensive feature set.

To learn more, read our detailed DX Unified Infrastructure Management vs. Zabbix Report (Updated: December 2024).

DX Unified Infrastructure Management vs. Zabbix

December 2024

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Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

63rd

Ranking in Server Monitoring

21st

Ranking in IT Infrastructure Monitoring

50th

Ranking in Cloud Monitoring Software

34th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

121

Ranking in other categories

AIOps (19th)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Server Monitoring

1st

Ranking in IT Infrastructure Monitoring

1st

Ranking in Cloud Monitoring Software

2nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

103

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th)

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of Zabbix is 11.3%, down from 12.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

Allows any number of customizations but lacks functionality for finding root causes

We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."

"Technical support is great."

"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."

"Great customized dashboards and drill down reports with auto serve analytics."

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."

"You can scale it pretty much however way you want to as long as you have the servers to throw at it."

"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."

"It provides a comprehensive monitoring solution for our open systems."

More DX Unified Infrastructure Management pros

"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."

"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."

"The implementation process is very straightforward."

"The most valuable feature is that it provides network segregation for server monitoring."

"The pricing of the product is reasonable."

"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."

"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."

"We have found that Zabbix is more easy to use than other applications."

More Zabbix pros

Cons

"We want to see more investment in the UI and the dashboard."

"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."

"How we can get more native information from CA's solutions."

"We would like the navigation of this solution to be more user friendly for our system administrators."

"Making a GUI with criteria such as selection by robot/hub/probe etc."

"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"The company has not kept pace with developments."

More DX Unified Infrastructure Management cons

"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."

"The integration of the product is not so easy, especially when it comes to the application database."

"Zabbix can use better documentation and support for troubleshooting."

"It should be easy to modify the front end."

"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."

"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

"Zabbix isn't very good at automation just yet."

More Zabbix cons

Pricing and Cost Advice

"CAD $400,000 annually."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"The license cost depends on the number of probes and robots."

"Reasonable setup cost and licensing prices."

"Customers pay for the license and the support."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"It is reasonable."

"This solution is open-source and free to use."

"I was using the free, Community Edition."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"It is freeware. We still use the free version of Zabbix."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"It’s free of cost."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Manufacturing Company

19%

Financial Services Firm

15%

Computer Software Company

11%

Real Estate/Law Firm

Educational Organization

39%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I use the tool's free version.

What needs improvement with Zabbix?

I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds.

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Compared 4% of the time

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Compared 3% of the time

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Product Reports

DX Unified Infrastructure Management

December 2024

DX Unified Infrastructure Management report

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November 2024

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

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Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba