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DX NetOps vs IBM SevOne Network Performance Management (NPM) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
 

Customer Service

Sentiment score
4.7
DX NetOps customer service quality fluctuates by region, especially post-Broadcom acquisition, with mixed satisfaction and improvement potential.
Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
 

Scalability Issues

Sentiment score
8.2
DX NetOps excels in scalability, ideal for managing extensive telecom networks, with minor limitations noted by some users.
Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
The product is very scalable, to the maximum.
It is suitable for small, medium, and enterprise-level companies.
 

Stability Issues

Sentiment score
9.5
DX NetOps is praised for its stability and reliability, scoring high for bug-free and consistent long-term performance.
Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
 

Room For Improvement

DX NetOps needs improved support, UI enhancements, advanced features, optimized hardware, and more AI for better network management.
IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
It would be useful to have more AI features.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
 

Setup Cost

DX NetOps offers subscription-based pricing with integrated solutions, flexible licensing, and discounts, catering to various business needs.
IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
 

Valuable Features

DX NetOps offers robust network issue analysis with AI-powered automation, providing comprehensive monitoring, scalability, and resource tracking support.
IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
36th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
AIOps (17th)
IBM SevOne Network Performa...
Ranking in Network Monitoring Software
40th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Server Monitoring (19th), IT Infrastructure Monitoring (45th), Log Management (48th), Cloud Monitoring Software (28th)
 

Mindshare comparison

As of March 2025, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.6%, down from 0.7% compared to the previous year. The mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Leverages comprehensive network monitoring and AI-driven automation for enhanced performance analysis
There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
Grzegorz Nowak - PeerSpot reviewer
Improves infrastructure planning by helping us analyze network traffic
We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…
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842,651 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
12%
Government
7%
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
15%
Legal Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What is your experience regarding pricing and costs for DX NetOps?
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market. However, there are no extra expenses in addition to the standard licensing fee.
What needs improvement with DX NetOps?
It would be useful to have more AI features.
What do you like most about SevOne Network Data Platform?
I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...
What is your experience regarding pricing and costs for SevOne Network Data Platform?
The tool is not expensive. We were able to negotiate with SevOne on pricing.
What needs improvement with SevOne Network Data Platform?
SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases.
 

Also Known As

No data available
SevOne
 

Overview

 

Sample Customers

Fujitsu
ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Find out what your peers are saying about DX NetOps vs. IBM SevOne Network Performance Management (NPM) and other solutions. Updated: March 2025.
842,651 professionals have used our research since 2012.