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DX NetOps vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
Sentiment score
6.9
PRTG Network Monitor enhances efficiency by minimizing downtime, reducing costs, and providing quick alerts, deemed a valuable investment.
 

Customer Service

Sentiment score
4.7
Customer service for DX NetOps improved recently but varies by location, with some users still facing slow responses and gaps.
Sentiment score
6.8
PRTG Network Monitor's support is generally effective, though email-only support and first-level knowledge can lead to delays.
The setup process is well-documented, making it easy to deploy.
 

Scalability Issues

Sentiment score
7.5
DX NetOps excels in scalability, managing 1,000 to 100,000+ devices, making it ideal for enterprise and telecom networks.
Sentiment score
7.3
PRTG Network Monitor is scalable and flexible for large environments but may face hardware and cost limitations at high scales.
On a scale of one to ten, scalability is rated as 9.5.
 

Stability Issues

Sentiment score
9.0
DX NetOps is highly rated for its reliability and stability, with users appreciating its crash-free, bug-free, and glitch-free performance.
Sentiment score
7.9
PRTG Network Monitor is stable and reliable, though occasional issues arise from exceeding sensor limits or specific configurations.
 

Room For Improvement

DX NetOps requires better support, improved functionality, modern UX, enhanced features, streamlined modules, native automation, and modified hardware requirements.
PRTG Network Monitor needs improvements in cost, usability, monitoring capabilities, integration, performance, reporting, and support to enhance user experience.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
 

Setup Cost

PRTG Network Monitor offers reasonable pricing for enterprises but can become costly in larger environments; perpetual licenses offer savings.
Pricing is by the number of devices, not by sensor.
 

Valuable Features

DX NetOps excels in root cause analysis, performance metrics, AI capabilities, ease of setup, stability, scalability, and holistic infrastructure view.
PRTG Network Monitor is praised for quick setup, scalability, user-friendly interface, cost-efficiency, and comprehensive monitoring features with flexible integration.
The pricing is affordable compared to SolarWinds.
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
27th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
6
Ranking in other categories
AIOps (10th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
100
Ranking in other categories
IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.6%, down from 0.7% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Wael Abdelwahab - PeerSpot reviewer
Good performance, simple setup, and helpful for root cause analysis
The solution is very straightforward and simple. It's not a complex process. I'd rate the initial setup a five out of five in terms of how easy the process is. Initially, it was a very simple installation, one server, and not sophisticated. That said, afterward, we enhanced it, and after consultation, we enhanced it to be scalable in installation to cover all our branches on our device. For some applications and network management, it took about three months to accomplish the full installation. Even after that, we changed the strategy and redeployed again. It took about a couple of months to have all modules configured and running. That's for the full implementation, not just the installation. The deployment was run by one or two people. You don't need a lot of staff or a lot of people involved in it. No, there are a lot of people using it as it's in every department. We have 25 people administering it daily. They work in shifts, so not everyone is on it at once. There are about five people handling maintenance.
Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
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824,053 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
13%
Computer Software Company
11%
Healthcare Company
7%
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What is your experience regarding pricing and costs for DX NetOps?
The cost of the solution depends upon its scale and the number of devices that need to be monitored in a given project. The country of purchase is also a factor in the cost of the solution.
What needs improvement with DX NetOps?
The hardware requirements for implementation can be improved and modified for the solution.
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
PRTG comes in different bands: there are options with 500, 1500, 2500, and so on. Pricing is by the number of devices, not by sensor.
 

Overview

 

Sample Customers

Fujitsu
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about DX NetOps vs. PRTG Network Monitor and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.