PRTG Network Monitor and DX NetOps are leading solutions in the network monitoring space. PRTG seems to have an edge for small to medium businesses due to its pricing model and ease of setup, while DX NetOps is more suited for larger enterprises with its comprehensive feature set and flexibility.
Features: PRTG Network Monitor includes network-based monitoring, out-of-the-box checks, and an intuitive interface for rapid deployment and ease of access. DX NetOps boasts advanced network visibility features, seamless integration capabilities with systems like ServiceNow, and automation through AI for dynamic threshold configurations.
Room for Improvement: PRTG could enhance scalability management for larger networks and offer more in-depth analytics. DX NetOps can refine its initial cost structure to be more accessible and improve setup efficiency for smaller teams, as well as offer more supported protocols out of the box.
Ease of Deployment and Customer Service: PRTG is praised for its quick installation and user-friendly design, supported by responsive customer service. DX NetOps is recognized for its ease of setup in larger environments, offering substantial support to guide through extensive deployments.
Pricing and ROI: PRTG is competitively priced with a simple licensing model, appealing to small and medium-sized enterprises, potentially providing a faster ROI due to low initial costs. Although DX NetOps seems initially more expensive, its pricing flexibility and discounts can cater well to varying organizational scales, offering robust value in minimizing downtime for large-scale operations.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
The implementation reduced our employee resources from 20-25 to 5-6 employees.
They are fast, responsive, and have technical expertise.
Everything about DX NetOps is perfect, including the interface, technical support, and pricing.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The product is very scalable, to the maximum.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
DX NetOps is somewhat convoluted, and some of the programming constructs can be documented or driven through languages such as Python, Perl, and shell scripting, but they have their proprietary language, which may not be very user-friendly.
I would particularly like it to integrate with the Symantec portfolio and the Carbon Black portfolio.
It would be useful to have more AI features.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
I think the pricing is expensive.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
The best features I've seen so far with DX NetOps are that it can work with large scale systems, and it has a lot of functionalities and matrices.
DX NetOps network monitoring and fault tolerance are the absolute best in the market, especially for the Indian market.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 3.9% |
| DX NetOps | 0.7% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 46 |
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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