PRTG Network Monitor and DX NetOps compete in the network monitoring solutions category. In user satisfaction, PRTG appears to have an edge due to its comprehensive features and adaptability.
Features: PRTG Network Monitor shines with its alerting features, flexible customization of sensors, and mobile accessibility which offers real-time monitoring benefits. It provides wide-ranging sensor support and is noted for real-time updates and intuitive use. DX NetOps, notable for its straightforward setup and trending capabilities, offers strong network performance insights and allows for trend analysis, which helps in resource allocation.
Room for Improvement: PRTG users seek enhanced graphical interfaces, more diverse sensors, and better cloud integrations, particularly for Azure and O365, along with improved desktop application performance. DX NetOps could benefit from more flexible reporting, enhanced network monitoring, and stronger native automation capabilities to streamline network tasks.
Ease of Deployment and Customer Service: PRTG Network Monitor supports various deployment options, including public, private, and hybrid clouds, though customer service experience varies, with some users noting slow response times. DX NetOps is perceived as having more reliable customer service, with responsive technical support and easy navigation through user resources, offering deployment capabilities similar to PRTG.
Pricing and ROI: PRTG Network Monitor is seen as affordable, offering flexible licensing models such as a perpetual license, which many organizations find cost-effective. It is praised for ROI through reduced downtime and efficient IT operations. DX NetOps, although initially priced higher, offers discounts that make it competitive, and users find value in enhanced monitoring efficiency and operational effectiveness.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
The product is very scalable, to the maximum.
PRTG Network Monitor has the ability to scale and add new devices.
On a scale of one to ten, scalability is rated as 9.5.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
It would be useful to have more AI features.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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