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DX Unified Infrastructure Management vs OmniPeek comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
68th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
121
Ranking in other categories
Server Monitoring (22nd), IT Infrastructure Monitoring (55th), Cloud Monitoring Software (38th), AIOps (19th)
OmniPeek
Ranking in Network Monitoring Software
48th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Application Performance Monitoring (APM) and Observability (46th)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of OmniPeek is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
Kunwar Preet Singh Sodhi - PeerSpot reviewer
User-friendly, stable, and scalable
The solution's automation has room for improvement. I have observed that Wireshark is much more commonly used for automation than OmniPeek. This is because when scripts are involved, Wireshark provides a great deal of flexibility for automating the process of packet sniffing. In the case of OmniPeek, its capabilities are limited, which restricts its automation potential. However, it is already user-friendly and compatible with Microsoft, so if it were to become comparable to Wireshark, it could potentially dominate the market. I have seen many new versions of OmniPeek, but I have never seen an automation version. The price of OmniPeek can be improved. Many customers have chosen the solution due to its user-friendly nature, but the cost often prevents them from making a purchase. This means that they may opt for an open-source tool instead. We should look into making the pricing more competitive and consider offering customization options to increase its utility in automation. This could be a game-changer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"Monitoring infrastructure and business applications are the most valuable features."
"Great customized dashboards and drill down reports with auto serve analytics."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"It's easy to push out across numerous servers. Very scalable."
"It is very scalable."
"The most valuable feature is OmniPeek is user-friendly."
"It's a solid piece of software. It's stable."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
 

Cons

"DX UIM's reporting and customization need to be improved."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"We would like to see automatic network topology."
"There should be wider coverage of storage infrastructure."
"Reporting capability can be improved especially when it comes to availability."
"It is a little complex to use versus other softwares."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"I don't see a clear roadmap in the future for improving this software."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"The solution's automation has room for improvement."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
 

Pricing and Cost Advice

"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"CAD $400,000 annually."
"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"Customers pay for the license and the support."
"The pricing for this solution could be improved, as it is a very expensive product."
"There are different types of licenses available."
"We have only purchased the add-on once and have not paid for any subsequent versions as it was too costly for us."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
16%
Computer Software Company
11%
Real Estate/Law Firm
6%
Computer Software Company
13%
Government
9%
Comms Service Provider
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
What do you like most about OmniPeek?
It's a solid piece of software. It's stable.
What needs improvement with OmniPeek?
There's likely not a future for OmniPeek in LiveAction. LiveAction acquired OmniPeek. I don't see a clear roadmap in the future for improving this software. It's a bit expensive. The product has al...
What is your primary use case for OmniPeek?
Our company is an ODM manufacturer for wireless products like routers and WiFi access points. As an RD and QA department, we are sniffing the packet from the air to capture the raw WiFi traffic fro...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Savvius OmniPeek
 

Learn More

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Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Apcon, Aruba Networks, Avaya Inc., Cisco Systems, Ekahau, Gigamon Systems, HP, IBM, IXIA, Meru Networks, Napatech, NextComputing, Procera Networks, Qualcomm Atheros, Ralink Technology Corporation, Telchemy
Find out what your peers are saying about DX Unified Infrastructure Management vs. OmniPeek and other solutions. Updated: January 2025.
830,726 professionals have used our research since 2012.