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Dynatrace vs LogRhythm Axon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Log Management
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
LogRhythm Axon
Ranking in Log Management
36th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Dynatrace is 5.2%, down from 7.4% compared to the previous year. The mindshare of LogRhythm Axon is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
AshishDubey - PeerSpot reviewer
A tool that offers features like SOAR and UBA, along with an out-of-the-box connector for users
LogRhythm Axon has come up with the AI cloud concept in the market. When it comes to the AI cloud concept, you need to consider that every region has differences when it comes to data sovereignty. The AI cloud concept from LogRhythm Axon was based on real-time AI and ML concepts, along with analytics parts that were carried out. The AI cloud concept from LogRhythm Axon is not something that is available in India, so I want it to be introduced in India soon with data sovereignty compliance in place. LogRhythm should focus more on Axon and its cloud platform, which can be helpful in the future to compete with players like Sentinel and Splunk, which currently offer cloud models to users. With LogRhythm Axon, stability and support are areas with shortcomings where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser."
"It has given visibility to how an end user utilizes and experiences our service offerings."
"It is very easy to create customized dashboards."
"24/7, all transactions: The fact that every transaction is captured gives us the possibility of acting on every exception. But it also ​shows us what happens when everything works well, so we can compare it with the moment something goes wrong."
"It seems to be very stable. We have not had any outages attributed to the product."
"We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert."
"It reduces time and provides detailed info, showing problem correlation, and a single point of diagnosis."
"Great tool for deep diving into performance data and tracking issues through all the connected systems to better diagnose and pinpoint the real issues."
"Scalability-wise, LogRhythm Axon is a good product."
"For me, the most valuable feature of LogRhythm AXON is the log parsing technology it has. With my company, I'm the current policy builder, so not having to know an archaic, cryptic format and being able to visually grab a log and assign an element to a particular meta tag quickly and easily and being able to run tests on that have been super useful. It's going to revolutionize the way the logs are identified and classified."
"The search feature within AXON is pretty robust. It's actually very fast in comparison to that in the previous platform. It's going to really help with investigations when they get rules put into the system."
 

Cons

"The solution is a bit pricey."
"It needs .NET core support to the level of Java."
"We ran into a problem where the Dynatrace JavaScript agent is returning errors, and it's very apparent that there's a problem. However, the customer support will ask us for seemingly unnecessary details instead of looking at our dashboard through their account to see what the problem is. They ask us for a lot of details not really related to solving the problem. As a result, we still have a few issues that were never resolved. They're not major issues, but they're kind of frustrating."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"It needs a better way to figure out how to dig deeper into the details, e.g., sometimes we have to wade through multiple logs, etc."
"Sometimes it is hard to find the right setting for what you want to change."
"It requires manual intervention to uninstall the cloud agent from servers you want it removed from."
"I'd give technical support a five out of ten. There are definitely areas that they can improve upon. Faster response times would be wonderful, and having more knowledgeable staff who provide the support would also be great."
"It's a very beta solution right now, and there are so many features that we would like to see added in, such as integration with Active Directory, which is essential for user management and for streamlining that process significantly."
"With LogRhythm Axon, stability and support are areas with shortcomings where improvements are required."
 

Pricing and Cost Advice

"I feel the price is good for what the product does."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"The pricing and licensing are very expensive."
"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."
"Setup cost is very low considering that it is an almost totally, automatic process."
"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
"The pricing is not bad, but it could be better."
"The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract."
"I know that there are certain payments to be made towards the licensing costs attached to the product...The pricing of LogRhythm Axon falls under the mid-range, in my opinion."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Government
17%
Computer Software Company
10%
Educational Organization
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about LogRhythm AXON?
Scalability-wise, LogRhythm Axon is a good product.
What is your experience regarding pricing and costs for LogRhythm AXON?
I know that there are certain payments to be made towards the licensing costs attached to the product. LogRhythm Axon is neither a cheap nor an expensive solution, especially when compared to produ...
What needs improvement with LogRhythm AXON?
LogRhythm Axon has come up with the AI cloud concept in the market. When it comes to the AI cloud concept, you need to consider that every region has differences when it comes to data sovereignty. ...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
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