Dynatrace vs Oracle Real User Experience Insight comparison

Dynatrace and Oracle are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.5, while Oracle is ranked #29 with an average rating of 10.0. Dynatrace holds a 12.4% mindshare in APM, compared to Oracle’s 0.1% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 100% of Oracle users who would recommend it.

Dynatrace

Read 344 Dynatrace reviews

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21,128 Comparison Views

95% willing to recommend

Oracle Real User Experience...

Read 5 Oracle Real User Experience Insight reviews

313 Views
208 Comparison Views

100% willing to recommend

Dynatrace

Oracle Real User Experience...

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and Dynatrace are two prominent solutions in the digital performance monitoring space. Dynatrace often seems to have the upper hand due to its comprehensive feature set and demonstrated value based on comparisons.

What features are offered by Oracle Real User Experience Insight in comparison to Dynatrace?

Oracle Real User Experience Insight is known for its robust analytics, detailed monitoring, and extensive features. Dynatrace is valued for its advanced AI-powered insights, automation capabilities, and comprehensive set of tools. Both products offer strong feature sets, but Dynatrace's AI functionality sets it apart.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to Dynatrace?

Oracle Real User Experience Insight could benefit from enhanced integration options, more intuitive configurations, and improvements in user interface design. Dynatrace needs better documentation, faster resolution of complex issues, and perhaps improved customization options for varied business needs.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to Dynatrace?

Oracle Real User Experience Insight offers a straightforward deployment model with reliable customer service but is complex for larger implementations. Dynatrace excels in cloud-based deployment and has responsive customer support, making it more user-friendly, especially for modern, distributed environments.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to Dynatrace?

Oracle Real User Experience Insight comes with higher upfront costs but is considered cost-effective in the long run. Dynatrace has a competitive pricing model and is noted for its compelling ROI due to efficient problem resolution, making it a cost-efficient choice.

To learn more, read our detailed Dynatrace vs. Oracle Real User Experience Insight Report (Updated: December 2024).

Buyer's Guide

Dynatrace vs. Oracle Real User Experience Insight

December 2024

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Categories and Ranking

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

344

Ranking in other categories

Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

29th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 12.4%, down from 14.5% compared to the previous year. The mindshare of Oracle Real User Experience Insight is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sathis-Kumar

Senior Manager at Bank of America

The single-agent format is easy to use and accurately captures issues

We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.

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AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has helped us deliver better solutions to our end customers, and helps them in their digital transformation journey."

"Being able to get down to the individual code level to see where transactions are taking time. It has helped troubleshoot issues immensely and other tools can't provide this."

"Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace."

"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."

"It identifies problem areas and performance issues."

"I have never been more confident in a tool's scalability because I've seen how easy it is for it to deal with the .NET Applets."

"Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."

"The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths."

More Dynatrace pros

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The most valuable feature is the ability to Drill down to webpage actions."

Cons

"There continues to be some opportunity to expose the infrastructure from a broader reporting standpoint. Overall, the opportunity is in the reporting capability and the ability to more flexibly expose or pivot the data for deeper analysis. Oftentimes, the solution is good at looking narrowly at information, but when you want to broaden that perspective, that's where the challenges come in. At this point, it requires the export of data to external systems to do this."

"The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause."

"Even if the engine can manage a huge amount of data, requests take time to succeed."

"I would like to see AppMon also integrated in the Dynatrace portal. There are certain features, which I am not saying are not there in Dynatrace, but I am used to in AppMon."

"The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring."

"There are some bugs in it. Sometimes things get hung just for second, and you have to refresh something. Also, they aren't necessarily intuitive, but to me, they're just going to get better over time."

"Enterprise application monitoring for synthetic, as is, only captures http/https transactions."

"I was hands on in the setup of the solution. Initially, it seemed a little daunting."

More Dynatrace cons

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"The application resource usage has increased due to using RUEI."

Pricing and Cost Advice

"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."

"Dynatrace is bit costly and not easily affordable."

"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."

"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."

"The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring tools - apart from Dynatrace - and they can help you more and give more data than Dynatrace can. It's not worth the money that you spend for Dynatrace."

"The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract."

"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."

"I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by units. It's hard for us to know where to put those units because our company is broken up into all these different business units, so it's been challenging in that sense. I just would like to see them improve that model a little bit."

More Dynatrace pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Educational Organization

34%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about Oracle Real User Experience Insight?

The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...

See all answers

What needs improvement with Oracle Real User Experience Insight?

See all answers

What advice do you have for others considering Oracle Real User Experience Insight?

I would rate it nine out of 10.

See all answers

Comparisons

Datadog vs Dynatrace

Compared 13% of the time

Azure Monitor vs Dynatrace

Compared 7% of the time

AppDynamics vs Dynatrace

Compared 7% of the time

New Relic vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

More Dynatrace Competitors

AWS X-Ray vs Oracle Real User Experience Insight

Compared 100% of the time

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Product Reports

Buyer's Guide

Dynatrace

January 2025

Download Dynatrace product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

December 2024

Oracle Real User Experience Insight report

Download Oracle Real User Experience Insight product report

Also Known As

No data available

Oracle Real User Experience Insight, Oracle RUEI

Learn More

Dynatrace

Oracle

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

Buyer's Guide

Dynatrace vs. Oracle Real User Experience Insight

December 2024

Free Report: Dynatrace vs. Oracle Real User Experience Insight

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