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Dynatrace vs Prometheus Group comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Dynatrace delivers ROI by improving efficiency, reducing downtime, consolidating tools, simplifying monitoring, and enhancing user experience.
Sentiment score
8.5
Prometheus Group is free and cost-effective, offering substantial savings and efficient monitoring compared to AWS native services.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Using open-source Prometheus saves me money compared to AWS native services.
 

Customer Service

Sentiment score
7.2
Dynatrace's support is responsive and knowledgeable, though regional differences and escalation for complex issues may impact experiences.
Sentiment score
4.0
Prometheus Group support relies on comprehensive documentation and active community forums, praised for their helpfulness and accessibility.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
Prometheus does not offer traditional technical support.
 

Scalability Issues

Sentiment score
7.3
Dynatrace excels in scalability and integration, efficiently managing high data volumes and supporting extensive workloads with minimal impact.
Sentiment score
6.9
Prometheus Group efficiently scales from small to large enterprises, supporting extensive user bases with minimal maintenance required.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
Prometheus is scalable, with a rating of ten out of ten.
 

Stability Issues

Sentiment score
7.6
Dynatrace is praised for its reliability and performance, with minimal downtime and effective high-load handling despite occasional issues.
Sentiment score
8.9
Prometheus Group is praised for stability and frequent updates, despite occasional performance issues tied to infrastructure.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
 

Room For Improvement

Users seek clearer pricing, simpler UI and licensing, better performance, integration, AI, legacy support, and customizable features.
Prometheus Group's setup and query language are challenging; improvements needed in UI, documentation, integrations, security, error handling, and pricing.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Dynatrace stands out when making comparisons with other tools.
 

Setup Cost

Dynatrace pricing is high but valued for features; licensing complexity affects smaller organizations, with additional costs like services.
Prometheus Group is cost-effective due to its open-source nature, preferred over more expensive solutions like New Relic or Datadog.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
Prometheus is cost-effective for me as it is free.
 

Valuable Features

Dynatrace offers AI-driven anomaly detection, simplified deployment, deep insights, and robust monitoring for enhanced system reliability and performance.
Prometheus Group offers robust API integrations, customizable dashboards, scalability, and adaptability, ensuring efficient monitoring across diverse environments.
The integration with Power BI for generating detailed reports is a standout feature.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
348
Ranking in other categories
Log Management (10th), Mobile APM (2nd), Container Monitoring (1st), AIOps (3rd)
Prometheus Group
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.2%, down from 13.0% compared to the previous year. The mindshare of Prometheus Group is 3.0%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Educational Organization
15%
Computer Software Company
9%
Manufacturing Company
7%
Financial Services Firm
24%
Computer Software Company
15%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Information Not Available
Find out what your peers are saying about Dynatrace vs. Prometheus Group and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.