We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"We can see each session, end-to-end, and discover issues."
"We got firsthand RCA as soon as we finished implementation."
"UEM (RUM): User Experience Management (real user monitoring) puts you in "user's seat" and gives you insight into how they experience the application. Often, this gives a totally different view than just watching the backend calls."
"It has helped us by reducing the number of incidents that we have had in the past."
"Helps us in understanding what elements on the page contribute to load time and the primary areas to focus on for improvement."
"Having the metrics easily understood and easily articulating the information."
"This is a stable solution."
"The dashboard is very valuable."
"It has lots of APIs and libraries to integrate with any kind of language."
"The product is easy to maintain."
"The solution offers an easy way to install and scratch values."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features."
"The scalability of Prometheus is very good."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"We're thinking about moving to Dynatrace because AppMon is not scaling for us."
"The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."
"We have some issues with react user sessions."
"I would like to see the ability to pull more user-friendly reports."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"Dashboards and monitoring capabilities can be improved for monitoring applications in Azure. In Azure, it would be cool to be able to monitor network consumption as well as flow communication."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster."
"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."
"The scalability must be improved."
"The DSL could be improved."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The product must improve its documentation."
"The UI and GUI are areas of concern in the product."
"The query language in Prometheus is an area of concern where improvements are required."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.