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Dynatrace vs Prometheus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Dynatrace boosts troubleshooting efficiency and ROI, supporting DevOps, but requires commitment despite potential high costs.
Sentiment score
8.5
Prometheus is a cost-effective, open-source monitoring tool offering significant financial and time-saving benefits over AWS native services.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Using open-source Prometheus saves me money compared to AWS native services.
 

Customer Service

Sentiment score
7.2
Dynatrace receives praise for friendly, responsive service, though complex cases sometimes face delays needing more expertise.
Sentiment score
4.0
Prometheus users benefit from extensive documentation, open-source community support, and forums, eliminating the need for traditional support.
They have a good reputation, and the support is commendable.
Prometheus does not offer traditional technical support.
 

Scalability Issues

Sentiment score
7.4
Dynatrace effectively scales, especially cloud-based, with some challenges in complex environments, offering efficient handling of new demands.
Sentiment score
6.9
Prometheus is highly scalable and adaptable for diverse businesses, effectively handling demands in both cloud and on-premise environments.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
Prometheus is scalable, with a rating of ten out of ten.
 

Stability Issues

Sentiment score
7.7
Dynatrace is praised for reliable performance and stability, with quick issue resolution and consistent updates enhancing user satisfaction.
Sentiment score
8.9
Prometheus is deemed stable and dependable by users, despite minor issues, especially with proper configuration and resource management.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
 

Room For Improvement

Dynatrace users desire better pricing, UI simplicity, monitoring, integrations, analytics, legacy support, automation, data export, and platform compatibility.
Prometheus requires enhancements in usability, scalability, integration, and features to improve user experience and monitoring efficiency.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
 

Setup Cost

Dynatrace offers advanced features with complex, high-cost pricing, varying by infrastructure size, but provides trials for suitability assessment.
Prometheus is cost-effective due to its open-source nature, with optional paid services considered reasonably priced by users.
Prometheus is cost-effective for me as it is free.
 

Valuable Features

Dynatrace provides comprehensive performance monitoring and optimization with AI-driven insights and seamless integration across cloud and hybrid environments.
Prometheus excels in scalability, integration, and flexibility, offering robust features like dynamic monitoring and Grafana compatibility for diverse environments.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.9%, down from 13.8% compared to the previous year. The mindshare of Prometheus is 3.5%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
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Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Information Not Available
Find out what your peers are saying about Dynatrace vs. Prometheus and other solutions. Updated: January 2025.
839,255 professionals have used our research since 2012.