

Dynatrace and Prometheus-AI Platform compete in the field of application and infrastructure monitoring. Dynatrace seems to have an edge in advanced AI capabilities and automated problem detection, while Prometheus offers open-source flexibility.
Features: Dynatrace includes advanced AI capabilities, automated problem detection, and user experience insights. Prometheus provides robust flexibility, open-source integration, and is highly customizable to meet unique monitoring needs.
Room for Improvement: Dynatrace users find pricing and license complexity challenging, with suggestions for more intuitive browser interfaces and broader integration capabilities. Prometheus users call for improved user interfaces, enhanced stability, and clearer documentation for easier adoption.
Ease of Deployment and Customer Service: Dynatrace offers easy deployment across on-premises, public, and hybrid clouds, though users see room for improvement in pricing and support services. Prometheus is praised for its straightforward open-source deployment and community-driven support system, providing cost-effective solutions without extra licensing fees.
Pricing and ROI: Dynatrace is recognized for its premium features at a higher cost, providing notable ROI through operational efficiency and tool consolidation. Prometheus, being an open-source option, offers significant cost advantages and community support, making it an affordable monitoring choice without licensing costs.
Using Dynatrace directly improved application uptime and reduced customer impacting incidents.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Save money by identifying problems, thereby reducing monetary losses on their application side.
Using open-source Prometheus saves me money compared to AWS native services.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
Whenever we faced any issues, we could get timely resolution from their support.
Prometheus does not offer traditional technical support.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
It is a powerful tool and helped us to reduce customer downtime and increase work efficiency.
The scalability of Dynatrace is very significant, especially considering the current improvements in their features.
Prometheus is scalable, with a rating of ten out of ten.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Dynatrace is a SaaS product with frequent agent management updates.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
They have been the pioneers from inception, and they remain at the top of the Gartner chart.
Dynatrace is known to be costly, which delayed its integration into our system.
If setting up in a large scale environment, it is overwhelming because it is expensive.
The cost can be controlled from our side, and it is very transparent with Dynatrace regarding DPS and licensing.
Prometheus is cost-effective for me as it is free.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Dynatrace links compute with services and services with code and other components.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
| Product | Market Share (%) |
|---|---|
| Dynatrace | 6.6% |
| Datadog | 5.5% |
| New Relic | 4.1% |
| Other | 83.8% |
| Product | Market Share (%) |
|---|---|
| Prometheus-AI Platform | 1.8% |
| IBM Maximo | 16.0% |
| Oracle Enterprise Asset Management | 7.8% |
| Other | 74.4% |


| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 50 |
| Large Enterprise | 297 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 8 |
| Large Enterprise | 13 |
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
Prometheus-AI Platform offers flexible solutions for collecting, visualizing, and comparing metrics, appreciated for its scalability, rich integrations, and open-source adaptability.
Prometheus-AI Platform provides a reliable framework for monitoring and analyzing metrics across diverse environments. With extensive API support, it supports data collection, querying, and visualization, integrating seamlessly with tools like Grafana. High availability, scalability, and lightweight configuration make it suitable for traditional and microservice environments, while community support enhances its utility. Though its query language and interface require improvements for better ease of use, and with calls for stronger integration options, the platform remains a leading choice for comprehensive metric analysis.
What are Prometheus-AI Platform's main features?Companies leverage Prometheus-AI Platform across various industries, utilizing it to monitor and analyze metrics from applications and infrastructure. It is extensively used in financial services and IT sectors for collecting, scraping logs, and monitoring Kubernetes deployments. Deployed both on-premise and in cloud environments like Azure and Amazon, it supports system and application metrics analysis, ensuring a comprehensive view for developers.
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