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Dynatrace vs Prometheus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Dynatrace enhances efficiency, saves costs, improves performance, and boosts customer satisfaction, with significant operational and financial benefits.
Sentiment score
8.5
Prometheus is a cost-effective, open-source monitoring tool offering significant financial and time-saving benefits over AWS native services.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Using open-source Prometheus saves me money compared to AWS native services.
 

Customer Service

Sentiment score
6.8
Dynatrace offers generally responsive and knowledgeable support with occasional inconsistencies, praised for quick escalation and effective solutions.
Sentiment score
4.0
Prometheus users benefit from extensive documentation, open-source community support, and forums, eliminating the need for traditional support.
They have a good reputation, and the support is commendable.
Prometheus does not offer traditional technical support.
 

Scalability Issues

Sentiment score
8.1
Dynatrace is scalable for large environments with strong cloud support, though cost and memory usage present challenges.
Sentiment score
6.9
Prometheus is highly scalable and adaptable for diverse businesses, effectively handling demands in both cloud and on-premise environments.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
Prometheus is scalable, with a rating of ten out of ten.
 

Stability Issues

Sentiment score
8.5
Dynatrace is praised for its strong, reliable performance and minimal downtime, with most issues quickly resolved.
Sentiment score
8.9
Prometheus is deemed stable and dependable by users, despite minor issues, especially with proper configuration and resource management.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
Deploying it on multiple instances or using Kubernetes for automatic management has enhanced its stability.
 

Room For Improvement

Users find Dynatrace's pricing complex, seek better UI, integration, analytics, and support for legacy apps and training resources.
Prometheus requires enhancements in usability, scalability, integration, and features to improve user experience and monitoring efficiency.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
 

Setup Cost

Dynatrace offers advanced features and ROI, but its costly pricing and licensing complexities require careful management for budget-conscious organizations.
Prometheus is cost-effective due to its open-source nature, with optional paid services considered reasonably priced by users.
Prometheus is cost-effective for me as it is free.
 

Valuable Features

Dynatrace offers code insights, AI alerts, and real-user monitoring, optimizing performance with ease of use and minimal configuration.
Prometheus excels in scalability, integration, and flexibility, offering robust features like dynamic monitoring and Grafana compatibility for diverse environments.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
345
Ranking in other categories
Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)
Prometheus
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 12.4%, down from 14.5% compared to the previous year. The mindshare of Prometheus is 3.3%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Manish Ved - PeerSpot reviewer
Solution has a useful AI engine, but the reports could be a bit better
We are typically about a version or two behind. We are on the managed solution. Our model of deployment is on-premises. I would say there are a couple of thousand users of this solution in our company. We are also planning on increasing the usage as our apps migrate to the cloud. I would advise other people looking into solutions, to do their homework beforehand and not assume that by deploying all the tools everything will automatically work, so there's still a lot of configuration involved. I would rate this solution as a whole an eight, on a scale from one to 10, with one being the worst and 10 being the best.
MuhammadAzhar Khan - PeerSpot reviewer
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
831,791 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
26%
Computer Software Company
15%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Information Not Available
Find out what your peers are saying about Dynatrace vs. Prometheus and other solutions. Updated: January 2025.
831,791 professionals have used our research since 2012.