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Open-Xchange vs eGain Mail comparison

eGain and Open-Xchange are both solutions in the Email Applications category. eGain is ranked #23, while Open-Xchange is ranked #11. eGain holds a 0.0% mindshare in EA, compared to Open-Xchange’s 4.9% mindshare. Additionally, 100% of Open-Xchange users are willing to recommend the solution.
eGain Mail
  • 23 Views
  • 5 Comparison Views
Open-Xchange
Read 2 Open-Xchange reviews
  • 1,349 Views
  • 923 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between eGain Mail and Open-Xchange based on real PeerSpot user reviews.

Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications.

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To learn more, read our detailed Email Applications Report (Updated: March 2025).
Buyer's Guide
Email Applications
March 2025
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Helped 849,335 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eGain Mail
Ranking in Email Applications
23rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Open-Xchange
Ranking in Email Applications
11th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Email Applications category, the mindshare of eGain Mail is 0.0%, down from 0.0% compared to the previous year. The mindshare of Open-Xchange is 4.9%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

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Collaborate Using Open Xchange App Suite
A flexible unified communications service for collaborative workgroups that can share files, import and export contacts and calendars from a wide variety of data sources and Web services, including Facebook, LinkedIn, Twitter and Google’s Gmail. Entirely open-source based Price: Varies…
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849,335 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
21%
Comms Service Provider
9%
Government
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
Zimbra Collaboration vs Open-Xchange Logo
Zimbra Collaboration vs Open-Xchange
Compared 37% of the time
Microsoft Exchange vs Open-Xchange Logo
Microsoft Exchange vs Open-Xchange
Compared 34% of the time
Microsoft Exchange Online vs Open-Xchange Logo
Microsoft Exchange Online vs Open-Xchange
Compared 20% of the time
Google Workspace vs Open-Xchange Logo
Google Workspace vs Open-Xchange
Compared 7% of the time
IceWarp vs Open-Xchange Logo
IceWarp vs Open-Xchange
Compared 2% of the time
More Open-Xchange Competitors
 

Product Reports

Buyer's Guide
Email Applications
March 2025
eGain Mail reportDownload eGain Mail product report
Buyer's Guide
Email Applications
March 2025
Open-Xchange reportDownload Open-Xchange product report
 

Overview

eGain Mail, the leading web-based email management solution for customer engagement, helps companies manage large volumes of customer emails and webforms responsively and effectively. ... Predefined workflows to manage incoming email and webform inquiries.

eGain
A cost effective messaging and collaboration solution based on open source components.
Open-Xchange
 

Sample Customers

Virgin Media
1&1, Host Europe, KPN, Ziggo, namecheap, Strato, Network Solutions
Buyer's Guide
Email Applications
March 2025
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Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: March 2025.
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We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.