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Elastic Security vs Exabeam comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Torq users reported reduced alert management time with automation, enhancing productivity and showing potential for $600,000 annual ROI.
Sentiment score
6.0
Elastic Security provides satisfactory ROI and cost savings, though users experience varied support levels and payback periods.
Sentiment score
6.3
Exabeam Fusion SIEM provides cost savings, a seven out of ten ROI rating, and enhanced security with machine learning.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
SOC Analyst at AppsFlyer
We have seen a return on investment, targeting a $600,000 ROI for the year.
Cyber Security Engineer at a real estate/law firm with 5,001-10,000 employees
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
It does not require hefty security budgets and can be deployed for enterprise security effectively.
Assistant Director at PTA
Exabeam offers more machine learning models that detect anomalies.
Analyst at a government with 1,001-5,000 employees
I have seen a return on investment with Exabeam Fusion SIEM, and it is worth the money.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
 

Customer Service

Sentiment score
7.3
Torq offers highly rated customer service, known for quick, effective responses and knowledgeable support, though feature requests may delay.
Sentiment score
6.4
Elastic Security support is inconsistent; users favor community and documentation, while premium users seek more responsive and personalized help.
Sentiment score
6.3
Exabeam's customer service is praised for responsiveness but faces concerns over response delays and regional support limitations.
My impression of their technical support during the initial setup was that they were helpful, responded within a reasonable timeframe, and provided exactly what we needed.
Security Consultant at Integrity360
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
We can always get an answer, and the support team are experts in their own system.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Support is prompt and helpful.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Most of the time when my team encounters issues, they receive responses within 24 hours.
Assistant Director at PTA
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
Chief Product Officer at ClusterPower
Even with TAM support from Exabeam, many issues go unresolved.
Lead Technical Engineer Security at a tech services company with 11-50 employees
I would rate Exabeam Fusion SIEM support team a nine out of ten; I do not give anyone a perfect score.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
I also had the chance to look at the documentation, and the documentation is good.
Solution Architect at CTC
 

Scalability Issues

Sentiment score
6.4
Torq is praised for impressive scalability, adaptability, and effective workflow management, though requires careful management with large workflows.
Sentiment score
7.3
Elastic Security offers scalable solutions adaptable to various environments, praised for flexibility and requiring careful planning for integration.
Sentiment score
7.3
Exabeam is praised for scalability, ease of expansion, and SaaS benefits, despite minor performance concerns with filters and latency.
Our case management is super scalable.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
In terms of scalability, you can do as long as you can build it, and they can support it.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
Global IT Director at OpenWeb
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Assistant Director at PTA
Elastic Security is quite scalable.
Chief Product Officer at ClusterPower
I believe Exabeam Fusion SIEM is excellent regarding scalability, and I would rate it at approximately an eight out of ten.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
Regarding Exabeam's scalability and how well it adapts to its customers' needs, I would rate it an eight.
Solution Architect at CTC
 

Stability Issues

Sentiment score
6.7
Torq offers high stability and reliability with minimal downtime, quickly resolved issues, and significant improvements over other solutions.
Sentiment score
7.7
Elastic Security is generally stable and reliable but can face challenges with big data and requires careful configuration.
Sentiment score
7.2
Exabeam is stable, meeting user expectations, with minor issues like errors and patch-related downtime resolved swiftly.
We have been using Torq for one and a half years, but we have experienced no downtime.
Angular Developer at Flourish Software
Most of the time, the system is stable as long as the components that they integrate with are stable.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
I have never faced any downtime or issues.
Senior Information Technology Security Consultant at Mideast Data Systems
In terms of stability, I would rate Elastic a solid eight out of ten.
Senior Cyber Security Manager at a tech services company with 11-50 employees
These problems were not frequent, and the last six to eight months have been stable.
Lead Technical Engineer Security at a tech services company with 11-50 employees
Regarding stability, I would rate Exabeam Fusion SIEM at approximately eight to eight and a half out of ten because it is very stable.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
Overall, I think Exabeam's stability level is good.
Solution Architect at CTC
 

Room For Improvement

Torq users request improved AI integration, search functionalities, dashboards, transparency, templates, data manipulation, bulk editing, and playbooks.
Elastic Security needs improvements in authentication, usability, automation, scalability, integration, and pricing, with user-friendly dashboards and documentation.
Exabeam needs improved real-time analysis, customization, and integration, alongside better UI, documentation, and quicker updates and response times.
Torq should offer default templates that can directly scan firewall data and automate actions.
Senior Information Technology Security Consultant at Mideast Data Systems
The AI value depends on maturity. Real value depends heavily on telemetry, integration depth, and workflow design, all of which rely on how mature customers are in their SOC department.
Security Consultant at Integrity360
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
Senior Consultant at a university with 10,001+ employees
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
Senior Cyber Security Manager at a tech services company with 11-50 employees
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Assistant Director at PTA
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
Chief Product Officer at ClusterPower
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
Lead Technical Engineer Security at a tech services company with 11-50 employees
I have explored the SaaS version; it offers many new features.
Analyst at a government with 1,001-5,000 employees
Exabeam's integration capabilities are not good, as Exabeam has a very limited number of integrations and no out-of-box integration.
Solution Architect at CTC
 

Setup Cost

Torq's pricing is seen as affordable by some, costly by others, but enterprises value its modern features.
Elastic Security provides a free open-source option, competitive pricing, and subscription plans, appealing to cost-conscious enterprises.
Exabeam's pricing is seen as reasonable and flexible, competitive against pricier rivals, with no extra costs beyond licensing.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Senior Cyber Architect at a manufacturing company with 10,001+ employees
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Senior Cyber Security Manager at a tech services company with 11-50 employees
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Assistant Director at PTA
Elastic Security is considered cost-effective, especially at lower EPS levels.
Performance Practice Specialist at a local government with 10,001+ employees
The pricing for Exabeam Fusion SIEM is not cost prohibitive, but it was a little more than I initially thought.
Enterprise Account Manager South at a outsourcing company with 201-500 employees
 

Valuable Features

Torq enhances efficiency by streamlining workflows with AI, automation, and seamless integrations, offering user-friendly customization and scalability.
Elastic Security provides scalable, customizable threat response with fast search, real-time analysis, and strong community support for actionable insights.
Exabeam offers user-friendly analytics, automation, clear dashboards, and strong integration, excelling in security investigations and incident response.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
CyberSecurity Engineer at a real estate/law firm with 10,001+ employees
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
Director Of Cyber Security at a tech vendor with 501-1,000 employees
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Global IT Director at OpenWeb
Elastic Security offers good insight regarding alerts, reports, and cases.
Senior Cyber Security Manager at a tech services company with 11-50 employees
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
Performance Practice Specialist at a local government with 10,001+ employees
We require rapid processing speed for alerts and event data, and Elastic Security is very efficient at handling this level of data.
Assistant Director at PTA
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
Lead Technical Engineer Security at a tech services company with 11-50 employees
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Analyst at a government with 1,001-5,000 employees
Exabeam's UEBA is the most valuable feature that I have found so far.
Solution Architect at CTC
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
12
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
Elastic Security
Ranking in Security Orchestration Automation and Response (SOAR)
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
Log Management (12th), Security Information and Event Management (SIEM) (8th), Endpoint Detection and Response (EDR) (20th), Extended Detection and Response (XDR) (12th)
Exabeam
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
21
Ranking in other categories
Security Information and Event Management (SIEM) (15th), User Entity Behavior Analytics (UEBA) (1st), Security Incident Response (5th), Threat Intelligence Platforms (TIP) (9th), AI-Powered Cybersecurity Platforms (10th)
 

Featured Reviews

AD
Solutions Architect at Swimlane
Automation has streamlined multi-tenant SOC workflows and improves alert handling efficiency
Although the reporting within Torq is not that great, we did ask for many features regarding reporting in Torq, but due to some platform constraints, they could not make the whole dataset available for us to be used in reporting. Except for that, we used some basic reporting. When I used Torq, it was indeed in the early stages of AI capabilities. Only a few customers were allowed to use it, and we were among them. It functioned well as long as we summarized the data properly. If you input garbage, you would get garbage out. Thus, we had to do significant fine-tuning regarding what data context we provided to the AI orchestrator to get meaningful results. In terms of Torq's unified platform approach to AI SOC automation and case management compared to managing multiple point solutions across my security stack, I find it case-centric. The unified view in case management is good since it provides clarity, although there are limitations regarding how many items in case management can be modified at once. Bulk operations are very limited, potentially due to their back-end database or data retrieval processes that can be improved. Regarding improvements for Torq, when we were onboarded, there were aspects we were uncertain about, such as the number of cases that could be generated, what data we could bring in, how many clients we could onboard, and similar concerns. Initially, we also lacked clarity about the number of playbooks or workflows we could build. Different triggers like system triggers, case-based triggers, and others can be employed without restrictions, but when it comes to on-demand and scheduled jobs, there is a limitation based on the subscription and pricing tier that notably caps the number of workflows we can create. No bulk editing across cases was one issue, along with limited filtering related to single grouping constraints. Additionally, the out-of-the-box case templates provided require substantial modifications before they become usable. There is also a feature in the cases for notes that cannot be searched. They are only visible through the UI, which is another area for improvement. The workflow and execution-based charges seem misleading as this was not discussed initially. I am not sure if new customers are made aware of this. It seems that workflows revolving around cases hinder functionality outside of case management, as we have many use cases needing on-demand triggers and schedules for functions like reporting or polling devices. Creating additional workflows to achieve basic functionalities raises costs significantly, which disadvantages customers. While they facilitate optimization and scaling, the support received tends to be very basic. Improvements can be made in that area as well.
Laurentiu Popescu - PeerSpot reviewer
Chief Product Officer at ClusterPower
Has improved threat detection with deep log analysis and streamlined investigation workflows
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly. Elastic Security is quite good at identifying threats, as it is part of the deep investigation tool that I mentioned before. Unless we need to look further into a certain log, we can carry out a deeper analysis and forensics on those particular logs. I can assess the impact of Elastic Security's real-time data analysis on our threat response efficiency as working pretty good. We are looking for real-time analysis because we have a continuous inflow of logs from different sources: from our cloud, from Active Directory, from our network. So it works pretty well.
reviewer2265966 - PeerSpot reviewer
Enterprise Account Manager South at a outsourcing company with 201-500 employees
Advanced analytics have transformed our threat detection and streamlined incident investigations
I would appreciate seeing additional dashboards in Exabeam Fusion SIEM or perhaps more options or the ability to customize them further. While we can customize them currently, there may be additional options available. I value the outcomes navigator because it matches the log piece to the use cases, which is helpful. The correlation rules are excellent. I am interested in whether there are additional threat intelligence feeds available that we could use, whether we can integrate our own, or if we could ingest different ones.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Government
8%
Financial Services Firm
8%
Financial Services Firm
12%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise12
Large Enterprise15
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What needs improvement with Torq?
To improve alert handling capability, there are ready-to-use playbooks available, but there are very few. Torq should...
What is your primary use case for Torq?
Torq is primarily used for security operations, mainly for the SOC team. I develop use cases based on requirements fr...
What advice do you have for others considering Torq?
The maintenance side is very good because we are using the product to reduce activities. For instance, sometimes ther...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several time...
What is your experience regarding pricing and costs for Elastic Security?
I am satisfied with the pricing, setup cost, and licensing cost. It is a pure 10.
What needs improvement with Elastic Security?
I do not have any specific recommendations for improvements in Elastic Security, but I feel that the AI module should...
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendli...
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I would say the pricing for Exabeam Fusion SIEM is not cost prohibitive, but it was a little more than I initially th...
What needs improvement with Exabeam Fusion SIEM?
I would appreciate seeing additional dashboards in Exabeam Fusion SIEM or perhaps more options or the ability to cust...
 

Comparisons

 

Also Known As

No data available
Elastic SIEM, ELK Logstash
No data available
 

Overview

 

Sample Customers

Information Not Available
Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
Hulu, ADP, Safeway, BBCN Bank
Find out what your peers are saying about Elastic Security vs. Exabeam and other solutions. Updated: May 2026.
896,467 professionals have used our research since 2012.