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Elastic Security vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Elastic Security offers cost-effective ROI within two years despite mixed reviews on premium support and varying user experiences.
Sentiment score
7.4
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
6.3
Elastic Security's community support is praised, but technical support experiences vary, with mixed reviews on responsiveness and service quality.
Sentiment score
7.7
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Support is prompt and helpful.
 

Scalability Issues

Sentiment score
7.3
Elastic Security scales well across environments, needing planning but suiting diverse business sizes and cloud infrastructure scalability.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
 

Stability Issues

Sentiment score
7.6
Elastic Security is reliable and stable, with configuration-dependent performance; careful planning ensures stability despite occasional upgrade issues.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
In terms of stability, I would rate Elastic a solid eight out of ten.
 

Room For Improvement

Elastic Security needs better authentication, user interface, AI features, documentation, integrations, marketing, and improved scalability for user satisfaction.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
 

Setup Cost

Elastic Security is cost-effective with open-source options, offering flexible plans but may incur costs for advanced features.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
 

Valuable Features

Elastic Security offers rapid searching, scalability, visualization, machine learning, and seamless integration, making it user-friendly and cost-effective.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Elastic Security offers good insight regarding alerts, reports, and cases.
 

Categories and Ranking

Elastic Security
Ranking in Security Information and Event Management (SIEM)
5th
Ranking in Extended Detection and Response (XDR)
8th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
62
Ranking in other categories
Log Management (5th), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (6th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
17th
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th)
 

Mindshare comparison

As of December 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Elastic Security is 7.7%, down from 9.8% compared to the previous year. The mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Gajewski Marek - PeerSpot reviewer
Provides good anomaly detection and connectivity reporting
We previously used Splunk but switched to Elastic Security because Splunk was more expensive. Feature-wise, both tools are pretty much the same. They have almost the same functions. Elastic Security has a much better AI assistant that allows you to ask questions like a normal person. With Elastic Security, I can also predict the price and how much it will cost. Splunks's pricing depends on how much data we use and the different add-ons I have to add. The pricing is much better with Elastic Security.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Government
10%
University
7%
Computer Software Company
26%
Government
10%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Elastic Security is cost-effective compared to Defender and CrowdStrike. The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building...
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

Elastic SIEM, ELK Logstash
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Learn More

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Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Elastic Security vs. Netsurion and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.