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Elastic Security vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.9
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
 

Room For Improvement

No sentiment score available
Sentiment score
4.7
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
 

Scalability Issues

No sentiment score available
Sentiment score
6.6
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
 

Setup Cost

No sentiment score available
Sentiment score
6.8
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
 

Stability Issues

No sentiment score available
Sentiment score
7.7
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
 

Categories and Ranking

Elastic Security
Ranking in Security Information and Event Management (SIEM)
5th
Ranking in Extended Detection and Response (XDR)
8th
Average Rating
7.6
Reviews Sentiment
8.2
Number of Reviews
61
Ranking in other categories
Log Management (5th), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (6th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
16th
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Elastic Security is 7.3%, down from 9.1% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Gajewski Marek - PeerSpot reviewer
Provides good anomaly detection and connectivity reporting
We previously used Splunk but switched to Elastic Security because Splunk was more expensive. Feature-wise, both tools are pretty much the same. They have almost the same functions. Elastic Security has a much better AI assistant that allows you to ask questions like a normal person. With Elastic Security, I can also predict the price and how much it will cost. Splunks's pricing depends on how much data we use and the different add-ons I have to add. The pricing is much better with Elastic Security.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Government
10%
University
7%
Computer Software Company
28%
Government
10%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Compared to other tools, Elastic Security is a cheaper solution.
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

Elastic SIEM, ELK Logstash
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Learn More

Video not available
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Elastic Security vs. Netsurion and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.