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Elastic Security vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Elastic Security often delivers positive ROI within two years, though user satisfaction and views on cost-effectiveness vary.
Sentiment score
7.4
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
6.3
Elastic Security feedback is mixed; users praise community support, yet criticize inconsistent technical support and seek faster solutions.
Sentiment score
7.7
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Providing necessary assistance efficiently.
 

Scalability Issues

Sentiment score
7.3
Elastic Security is scalable and adaptable, suitable for diverse business needs, though skilled personnel are important for effective management.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
 

Stability Issues

Sentiment score
7.6
Elastic Security is stable and reliable, though challenges arise with big data and real-time usage without proper configuration.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
In terms of stability, I would rate Elastic a solid eight out of ten.
 

Room For Improvement

Elastic Security faces challenges in setup, AI integration, permissions management, user support, and requires improved dashboards and cost-efficiency.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
Elastic Security consumes a lot of resources, requiring a substantial deployment setup.
 

Setup Cost

Elastic Security offers a free open-source option with enterprise features based on usage, making it cost-effective for enterprises.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
Elastic Security is considered cost-effective, especially at lower EPS levels.
 

Valuable Features

Elastic Security is praised for fast search, scalability, machine learning, customization, integration, and user-friendly, cost-effective features.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
Elastic Security is as flexible and configurable as Microsoft Sentinel.
Elastic Security offers advanced features such as machine learning and integration with ChatGPT.
 

Categories and Ranking

Elastic Security
Ranking in Security Information and Event Management (SIEM)
5th
Ranking in Extended Detection and Response (XDR)
8th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
63
Ranking in other categories
Log Management (5th), Endpoint Detection and Response (EDR) (16th), Security Orchestration Automation and Response (SOAR) (6th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
17th
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th)
 

Mindshare comparison

As of February 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Elastic Security is 7.2%, down from 9.6% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Nikhil-Kumar - PeerSpot reviewer
Customizable with great dashboards but the premium support is poor
The initial setup can be complex if you don't have technical knowledge. However, once it is deployed, it works well. I'm not sure how long it took to deploy. I wasn't there when it was set up and configured. We have an internal team that handles deployment and maintenance. It doesn't require too many people to deploy. Five or six people would be enough. However, for 24/7 monitoring, you need to have someone always on it.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
10%
Financial Services Firm
9%
University
7%
Computer Software Company
26%
Government
9%
Manufacturing Company
9%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
What do you like most about Elastic Security?
Elastic provides the capability to index quickly due to the reverse indexes it offers. This data is crucial as it contains critical information. The reverse index allows fast data indexing because ...
What is your experience regarding pricing and costs for Elastic Security?
Elastic Security is considered cost-effective, especially at lower EPS levels. However, a direct comparison was not made due to different pricing structures.
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

Elastic SIEM, ELK Logstash
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Texas A&M, U.S. Air Force, NuScale Power, Martin's Point Health Care
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Elastic Security vs. Netsurion and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.