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Fortinet FortiSIEM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.3
Fortinet FortiSIEM's customer service is responsive and helpful, but support experiences vary in response time and effectiveness.
Sentiment score
7.9
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
 

Room For Improvement

Sentiment score
3.3
Fortinet FortiSIEM struggles with licensing, configuration, integration issues, and requires interface simplification and improved support and customization.
Sentiment score
4.7
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
 

Scalability Issues

Sentiment score
7.9
Fortinet FortiSIEM is praised for scalability, efficiently expanding in various environments, though some face cost and architectural challenges.
Sentiment score
6.6
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
 

Setup Cost

Sentiment score
6.3
Fortinet FortiSIEM's licensing options vary in cost, competitive with discounts negotiable, based on events per second and data usage.
Sentiment score
6.8
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
 

Stability Issues

Sentiment score
9.0
Fortinet FortiSIEM is stable, reliable, and mostly well-rated, though requires updates, proper configuration, and occasional bug fixes.
Sentiment score
7.7
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
 

Valuable Features

Sentiment score
9.0
Fortinet FortiSIEM excels in security features, integrations, compliance, and user-friendly multi-device monitoring with comprehensive network visibility.
Sentiment score
8.5
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
 

Categories and Ranking

Fortinet FortiSIEM
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
71
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 2.9%, up from 2.9% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

HamedWasel - PeerSpot reviewer
It's cheaper than other solutions with the same features but lacks integration with many third-party vendors
FortiSIEM needs to expand its integration with third-party vendors. I don't know if Forcepoint has been added, but there were limited resources for integrating Forcepoint solutions when we implemented FortiSIEM. It integrates well with other Fortinet products and solutions from established cybersecurity companies like Palo Alto but doesn't integrate with some of the newer vendors. I would also like to see FortiSIEM add more of the features available in FortiSOAR. You need to buy two separate solutions to get these features, but they should all be available in one product.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
8%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
28%
Government
10%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSIEM?
Fortinet FortiSIEM needs to provide better API integrations to users.
What is your experience regarding pricing and costs for Fortinet FortiSIEM?
The pricing of FortiSIEM is moderate; it is neither very costly nor very cheap.
What needs improvement with Fortinet FortiSIEM?
There could be improvements like introducing some solutions directly into FortiSIEM to avoid the need for separately purchasing additional tools like FortiStore.
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

FortiSIEM, AccelOps
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Learn More

Video not available
 

Overview

 

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Fortinet FortiSIEM vs. Netsurion and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.