Fortinet FortiSIEM vs Netsurion comparison

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Fortinet FortiSIEM

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Executive SummaryUpdated on Sep 18, 2024

Fortinet FortiSIEM and Netsurion are both notable players in the security information and event management (SIEM) space. Fortinet FortiSIEM seems to have the upper hand due to its comprehensive security features, despite some complexity and support issues.

Features: Fortinet FortiSIEM is praised for its robust security capabilities, advanced analytics, and integration with other Fortinet products. Netsurion receives positive feedback for its straightforward capabilities, clear security management, and intuitive interface.

Room for Improvement: Fortinet FortiSIEM users mention the need for better documentation, more streamlined configurations, and improved customer support responsiveness. Netsurion users recommend enhancing advanced features, more integrations, and improving analytics components.

Ease of Deployment and Customer Service: Fortinet FortiSIEM is perceived as complex to deploy with mixed reviews on customer service. Netsurion is commended for its quick deployment and highly responsive customer service.

Pricing and ROI: Fortinet FortiSIEM users report higher initial setup costs but recognize long-term ROI due to comprehensive security management. Netsurion is noted for its competitive pricing and quicker ROI due to lower setup costs and efficient management.

To learn more, read our detailed Fortinet FortiSIEM vs. Netsurion Report (Updated: January 2025).

Fortinet FortiSIEM vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiSIEM

Ranking in Security Information and Event Management (SIEM)

8th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Security Information and Event Management (SIEM)

17th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Fortinet FortiSIEM is 3.3%, up from 3.3% compared to the previous year. The mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Oliver Jackson

Network Engineer at Laminar Communications Pty Ltd

Systems monitoring enhanced by firewall and intrusion detection features

My primary use case for Fortinet FortiSIEM is systems monitoring and alerting. I use it for standard functions like log monitoring, incident detection, and notification. My customers are mostly medium-sized enterprises ranging from engineering companies, mining companies, independent schools, and…

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections."

"We find the solution to be stable."

"Analytics is the most valuable feature. The business service summaries in the dashboards and the correlations for the SIEM are also valuable features."

"The seamless integration with FortiGate is the solution's most valuable aspect."

"Fortinet FortiSIEM's most valuable feature is the simplicity in handling multi-tenancy and the ability to switch between different clients at the same time. That was handled flawlessly."

"The ability to write my own parsers for the devices that are not supported by Fortinet is the most valuable feature."

"The most valuable features of the solution is its integration with other technologies, especially its ability to collect logs from Cisco and Aruba devices along with Fortinet products."

"We have found the most important features in Fortinet FortiSIEM to be the correlation, file utility check, latest file, and hash changes. These features are important for us."

More Fortinet FortiSIEM pros

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

More Netsurion pros

Cons

"Does not have load-sharing or high-availability, and these are important things to implement. I can do the same things in another way, but not naturally having these features makes it complicated."

"FortiSIEM is not a market leader in the SIEM space."

"The dashboard needs to improve."

"We need to see incident reports about the event log, without events from the administrator or through human interaction."

"I would like to see easier implementation in the future."

"The only drawback is the licensing model. It can get expensive if you want to integrate more solutions."

"When compared with some competitors, in terms of performance, the CPU and RAM requirements and the capability of coordination with development all need some improvement."

"Fortinet FortiSIEM could improve by having a signature update."

More Fortinet FortiSIEM cons

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

More Netsurion cons

Pricing and Cost Advice

"Manageable, however would be better as pay as you go versus CapEX."

"The tool is really expensive. For what the tool does for our team, the price is fair."

"FortiSIEM's licensing is based on EPS, and its pricing is competitive in the market."

"The price of Fortinet FortiSIEM was reasonable compared to other solutions."

"The solution is available for both, perpetual and subscription licenses."

"Pricing is determined based on the customer's budget."

"Pricing is acceptable for more than 90% of our customers, as they normally get discounts."

"Its price can be better. We are Fortinet partners, so we can get discounts, but its price can be an issue at the beginning for others. There is a licensing scheme for every case. There are three licensing schemes that we can choose from."

More Fortinet FortiSIEM pricing and cost advice

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

More Netsurion pricing and cost advice

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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

Government

Manufacturing Company

Computer Software Company

26%

Government

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Fortinet FortiSIEM?

Fortinet FortiSIEM needs to provide better API integrations to users.

What is your experience regarding pricing and costs for Fortinet FortiSIEM?

As a service, the cost is reasonable and affordable with scalable pricing based on the number of monitored devices. However, setting it up for oneself as an enterprise-licensed product can be quite...

What needs improvement with Fortinet FortiSIEM?

The built-in APIs in Fortinet FortiSIEM are somewhat lacking and could be improved for better integration with external ITSM products. Improving software stability and reducing bugs will make it a ...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Fortinet FortiSIEM

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Also Known As

FortiSIEM, AccelOps

Netsurion Managed Threat Protection, Netsurion EventTracker

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Fortinet

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Overview

FortiSIEM (formerly AccelOps 4) provides an actionable security intelligence platform to monitor security, performance and compliance through a single pane of glass.

Companies around the world use FortiSIEM for the following use cases:

Threat management and intelligence that provide situational awareness and anomaly detection
Alleviating compliance mandate concerns for PCI, HIPAA and SOX
Managing “alert overload”
Handling the “too many tools” reporting issue
Addressing the MSPs/MSSPs pain of meeting service level agreements

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia.

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Fortinet FortiSIEM vs. Netsurion