


Sumo Logic Security and Exabeam are leading cybersecurity solutions. Exabeam seems to have the upper hand due to its sophisticated behavioral analytics and automation capabilities.
Features: Sumo Logic Security offers comprehensive log management, real-time data analysis, and robust reporting tools. Exabeam provides advanced behavioral analytics, automation capabilities, and extensive threat detection mechanisms.
Room for Improvement: Sumo Logic Security needs better integration with other tools, enhanced query functionalities, and improved user interface. Exabeam could improve scalability, simplify the complexity of initial setup, and enhance performance optimization.
Ease of Deployment and Customer Service: Deployment of Sumo Logic Security is straightforward, with good support during setup. Exabeam’s deployment is more complex, but its comprehensive customer service and support are highly valued.
Pricing and ROI: Sumo Logic Security is cost-effective, with users reporting satisfactory ROI. Exabeam is more expensive, but users find its advanced features and effectiveness justify the higher cost, leading to a higher perceived ROI.
Since we started working with Torq, I am handling much fewer alerts. It is becoming really easy for me to handle an alert.
By the time we officially bought Torq, we already had two workflows that were very helpful to us.
It pretty much took until we got to our first renewal where we said that this is the value we see, this is the things we want more, but that is the first place where we said we are happy enough that we want to renew.
Exabeam offers more machine learning models that detect anomalies.
We have saved 64 hours of our time overall.
The return on investment I have seen with Sumo Logic Security in the past year and a half is tough to quantify, but I would estimate it has hit the milestones we set internally for return on investment.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well.
We can always get an answer, and the support team are experts in their own system.
Nine out of ten times, they give me a solution even if it is not the solution I wanted, and I still can get to the result.
Even with TAM support from Exabeam, many issues go unresolved.
I also had the chance to look at the documentation, and the documentation is good.
They have a response time of forty-eight hours, which is not instant support.
In general, they usually provide continuous support post-implementation, being in touch and trying to help, which makes their after-sale process better than Splunk.
Sumo Logic Security has really good customer support.
Our case management is super scalable.
In terms of scalability, you can do as long as you can build it, and they can support it.
Regarding the ability of the solution to grow in your work environment, if it is scalable, if it fits your business requirements, and if there is room to scale up, the answer is yes, for sure.
Regarding Exabeam's scalability and how well it adapts to its customers' needs, I would rate it an eight.
Sumo Logic Security scales up automatically because it is a cloud-native SIEM, and I do not need to worry about hardware clusters or capacity planning.
The tool has high scalability because everything is based in the cloud.
I did not face any significant issues with Sumo Logic Security, but the pricing may be a concern as they try to upsell and raise the prices very quickly.
Most of the time, the system is stable as long as the components that they integrate with are stable.
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes.
I would rate Torq's product stability at eight, acknowledging that there are bugs, glitches, and downtimes.
These problems were not frequent, and the last six to eight months have been stable.
Overall, I think Exabeam's stability level is good.
If there are many records, the system may stop or the UI may become unresponsive.
The query language is pretty straightforward and easy, and it is very powerful for building different searches and dashboards that will serve for later exploration of the same interests I have.
It operates very well as a cloud-native SaaS platform with high availability, and there is no downtime that I have experienced.
It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet.
From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
If a step is failing, the system could try to autocorrect it with AI or open a ticket from the workflow itself.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
I have explored the SaaS version; it offers many new features.
Exabeam's integration capabilities are not good, as Exabeam has a very limited number of integrations and no out-of-box integration.
This can lead to alerts that are collections of disjointed signals that sometimes make no sense and lack real context; this simplistic approach makes it hard to find coherent stories during investigations.
I would also appreciate the AWS automation integrations to be more secure because currently, they are using access keys, which involves a user rather than roles, which is the security best practice recommended by AWS.
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk.
When they bring more and more value into the platform, it makes more sense to pay that price, but still, it is expensive.
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company.
It is an expensive solution, not an inexpensive solution, but we get through the flexibility.
This makes it more cost-effective because other solutions often include a third element in their pricing.
From one to ten, where one is cheap and ten is expensive, I would put Sumo Logic Security at a seven.
If you go to the well-known vendors such as Azure Sentinel or other tools like Splunk, you are going to find them costly since they are well-known and they have much more integration compared to Sumo Logic Security.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
The fact that I can build whatever I want within my own imagination and skills without relying on code is the best thing about Torq.
You can copy and paste a cURL command. If you have documentation or APIs, you usually have an example on the side. You basically have all the information on how the API call should be. You can just copy that and paste it into a step, and it will just build the step for you.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Exabeam's UEBA is the most valuable feature that I have found so far.
The features I find most useful in Sumo Logic Security are the ease of implementation and connectors; they have a very easy connection and many connectors to important systems, making it very easy to implement and fast to start running in production.
They are able to save time on fewer alerts because we are able to perform tuning on the logs to be able to only get relevant or security relevant incidents.
My SOC analysts were crushed under Splunk, but Sumo has actually eased the workload and made it tolerable for three people.

| Company Size | Count |
|---|---|
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
Torq is the enterprise AI SOC solution that effectively combines adaptive insights and automation to handle critical threats efficiently. It manages threat lifecycles, swiftly moving from triage to response, ensuring effective risk management.
Torq is designed to streamline security operations by aggregating telemetry across your security stack. It investigates significant risks and manages threats from triage to containment and remediation. This AI-driven tool enhances the capabilities of your SecOps team, allowing them to achieve more impactful results without introducing complicated processes.
What are the key features of Torq?In industries like finance and healthcare, Torq shows effectiveness by adapting to specific risk scenarios often encountered in these fields. Its integration with existing infrastructures makes it a valuable asset for maintaining stringent security standards, essential for protecting critical data and operations in diverse high-stakes environments.
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
Sumo Logic
Sumo Logic is a cloud-based machine data analytics company focusing on security, operations, and BI use cases. It provides log management and analytics services that leverage machine-generated big data to deliver real-time IT insights.
Sumo Logic is developed as a SaaS solution, it processes and analyzes large quantities of IT infrastructure data, spotting patterns and anomalies that can indicate a potential threat or significant event.
The platform is designed to help IT, security, and business operations teams develop, manage, and secure their applications and cloud infrastructures. It collects, aggregates, and analyzes data from various sources including servers, virtual machines, and network devices, providing visibility into complex systems.
What are the key features of Sumo Logic?
Real-time Analytics: Continuous queries and live dashboards that provide insights into application performance, user behavior, and security threats.
Advanced Machine Learning: Utilizes machine learning algorithms to identify trends, anomalies, and patterns.
Integrated Threat Intelligence: Tools and workflows to enhance security postures by detecting threats and anomalies.
Multi-tenant Cloud Service: Allows users to operate in a shared cloud environment securely.
The solution aims to simplify data complexity, streamline operations, and provide actionable insights to businesses across various industries.
Sumo Logic is designed to handle high data volumes from multiple sources without diminishing performance. It is primarily deployed in the cloud with seamless integrations for AWS, Google Cloud, and Microsoft Azure. This flexibility allows users to leverage Sumo Logic’s capabilities regardless of their existing cloud infrastructure.
In summary, Sumo Logic is a comprehensive, AI-driven analytics solution ideal for businesses looking to enhance their IT and security operations through data-driven insights and real-time monitoring. Its flexible deployment options and scalable pricing model make it accessible for various business sizes and sectors.
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