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ExtraHop Reveal(x) vs Trend Micro Deep Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
ExtraHop Reveal(x) customer service is praised for speed and effectiveness, despite occasional timezone issues, with ratings of 3-10.
Sentiment score
8.0
Trend Micro Deep Discovery's customer support is praised for responsiveness and helpfulness, though some desire faster response times and accountability.
I would rate their technical support nine out of ten.
 

Room For Improvement

Sentiment score
5.3
ExtraHop Reveal(x) needs improved functionality, cloud capabilities, and support while users seek better pricing, reporting, and technical support.
Sentiment score
4.8
Trend Micro Deep Discovery needs improvements in flexibility, stability, pricing, support, scalability, configuration, multi-platform support, and advanced integrations.
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
 

Scalability Issues

Sentiment score
7.4
ExtraHop Reveal(x) is highly scalable, effective for varied teams, though costs and upgrades may pose challenges.
Sentiment score
7.9
Trend Micro Deep Discovery is praised for scalability, effectively serving diverse organizations and simplifying management via a cloud portal.
 

Setup Cost

Sentiment score
7.0
ExtraHop Reveal(x) is costly, with pricing based on scaling; however, it offers significant value despite its complexity.
Sentiment score
5.8
Trend Micro Deep Discovery pricing is subscription-based, varies by requirements, and is generally managed by account managers.
 

Stability Issues

Sentiment score
8.0
ExtraHop Reveal(x) is praised for reliability and stability, achieving high user ratings with consistent performance-enhancing updates.
Sentiment score
8.3
Trend Micro Deep Discovery is reliable with stable performance, though some users suggest improvements and note occasional missed detections.
 

Valuable Features

Sentiment score
8.2
ExtraHop Reveal(x) excels in analytics, security, integration, and user-friendly design for enhanced network visibility and threat detection.
Sentiment score
8.3
Trend Micro Deep Discovery provides robust threat detection, easy administration, excellent performance, scalability, and comprehensive threat analysis with zero-day exploit management.
The solution offers a friendly GUI for security features.
 

Categories and Ranking

ExtraHop Reveal(x)
Ranking in Network Detection and Response (NDR)
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
Network Traffic Analysis (NTA) (4th)
Trend Micro Deep Discovery
Ranking in Network Detection and Response (NDR)
6th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Advanced Threat Protection (ATP) (18th)
 

Featured Reviews

Jordan Swanson - PeerSpot reviewer
It helps you visualize how data moves across your network
I rate ExtraHop Reveal(x) 10 out of 10. This is more of a nice-to-have rather than a must-have solution. Something like a CrowdStrike or a next-gen AV is an essential product, whereas NDR is more of a nice-to-have thing. If you only have a little bit of traffic, you're probably not going to get anything out of it. It's better for a medium-to-large enterprise. It's more appropriate for companies wh a massfootprints or industrial applications using use nonstandard devices. It's helpful for things that use SCADA, the Internet of Things, somethingings that don't fit neatly into other management categories. Itty common for industrial, construction, or maintenance devices to be a little lackluster in their security. Major breaches like the Colonial Pipeline hack and attempted hacks on nuclear power plants all went through Internet of Things vulnerabilities and other devices where security wasn't part of their plan. This helps you cover yourself by monitoring the traffic. With something like CrowdStrike, you need to put the CrowdStrike sensor on it, but Reveal(x) looks at everything on the network.
Rejwana Rahman - PeerSpot reviewer
Good threat detection capabilities and offers flexibility for hosting options
As a security product, managing threats is crucial for my clients. According to feedback from my client base, Trend Micro has good threat detection capabilities and offers flexibility for hosting options. It also includes features like an advanced scan engine – those are definitely strong benefits. Additionally, its virtual analysis feature is quite useful.
report
Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
Healthcare Company
6%
Government
6%
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about ExtraHop Reveal(x)?
With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer....
What do you like most about Trend Micro Deep Discovery?
The tool's most valuable feature is its collaboration with other products. Integrating with other security products was simple and easy.
What is your experience regarding pricing and costs for Trend Micro Deep Discovery?
Trend Micro Deep Discovery is expensive compared to regular antivirus solutions, though it is competitively priced compared to similar products with advanced features.
What needs improvement with Trend Micro Deep Discovery?
The main issue is its high cost, which makes it difficult to sell. The technical support has declined in quality over the years. It is necessary for highly qualified partners to get better pre-qual...
 

Also Known As

Reveal(x), Revealx
Trend Micro Deep Discovery Inspector, Trend Micro Deep Discovery Analyzer
 

Overview

 

Sample Customers

Wood County Hospital
Allied Telesis, Atma Jaya Catholic University of Indonesia, Babou, Blekinge County Council, Delacour, Hiroshima Prefectural Government, Live Nation Entertainment Inc., Mazda Motor Logistics Europe, McGill University Health Centre, Mikuni Corporation, OKWAVE, Sinar Mas Land, SWICA, UTOC Corporation
Find out what your peers are saying about ExtraHop Reveal(x) vs. Trend Micro Deep Discovery and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.