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F5 Shape Security vs F5 Silverline Managed Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

F5 Shape Security
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Fraud Detection and Prevention (6th), Bot Management (2nd)
F5 Silverline Managed Services
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Web Application Firewall (WAF) (25th), Distributed Denial-of-Service (DDoS) Protection (15th)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. F5 Shape Security is designed for Fraud Detection and Prevention and holds a mindshare of 1.6%, down 2.9% compared to last year.
F5 Silverline Managed Services, on the other hand, focuses on Web Application Firewall (WAF), holds 1.2% mindshare, up 1.1% since last year.
Fraud Detection and Prevention
Web Application Firewall (WAF)
 

Featured Reviews

Nikolay Dimitrov - PeerSpot reviewer
Easy to configure and blocks bot attacks for web users
The solution is deployed on the F5 cloud. The solution's real-time analytics help you see what has been blocked. It helps to see whether the attack category was an automation attack or a fake browser. F5 Shape Security has a normal dashboard. We are doing F5 Shape Security migrations for 30 customers. F5 Shape Security uses Javascript. For a lot of competitors, the Javascript can be reverse-engineered by attackers to bypass the protection. F5 Shape Security has machine learning authentication of the Java script. If you had hacked it, the encryption would have been changed. It's really hard for attackers to reverse engineer the F5 Shape Security JavaScript. Overall, I rate the solution a nine out of ten.
DejanBlagojevic - PeerSpot reviewer
Mitigates more bot activity when defending web applications than any other vendor but comes at a price
F5 Silverline Managed Services is expensive. You do get world-class quality of mitigation, but I think it is still pricey. You can find similar services, potentially of slightly lower quality, from other vendors like Cloudflare or Akamai for about half the price. When you compare what you get for the money you spend at Cloudflare or Akamai, you do get less protection but you are not dishing out too much for it. On the other hand, at F5 Silverline Managed Services, you do get better protection but, but you are paying double for it. We have had mixed feedback from our clients about this. Most of them would rather pay less for a bit of a lower-quality defense than overshoot their budget. The most common piece of feedback we receive is that the difference in protection levels is not reflected in the price.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of configuration."
"F5 Shape Security's most valuable feature is performance."
"The most valuable feature is flexibility."
"Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai for certain websites because they were using CDN features. They had NetScaler on the internal zone, F5 AWAFs on the data centers, and no WAF at all in the cloud. One of the main activities of the project was to move all these policies into a single WAF so that we could control and use that as a choke point. That exercise itself was very easy because it was a managed service and F5 Silverline Web Application Firewall does that for you. That's the best thing about F5 Silverline Web Application Firewall. It is easy to apply policies on-premises. If you have AWAF on-premises and you want to replicate some policies on F5 Silverline Web Application Firewall, other than the policies that it applies by itself, it is easy because you have a team that supports it. F5 Silverline Web Application Firewall works perfectly fine. It pretty much does everything that an Advanced WAF on-premises should do."
"The most valuable feature of F5 Silverline Managed Services is it becomes similar to a distributed architecture."
"The most important feature is that they have seven firewall protection, to protect our web servers."
"The best advantage of F5 Silverline Managed Services is that it is easy to use."
"The initial setup is straightforward."
"The stability of the solution is very good."
"F5 technical support is really good."
 

Cons

"The tool's price is high."
"I want the solution's custom exclusion rules to be more granular."
"You need to have Linux knowledge in order to use the shell."
"In terms of the scalability, this part is always so confusing because they are checking for packet count. Also, after an attack, they said that the throughput must be from gigabits but then I check my bandwidth and it is already done in gigabits. So it is a little bit confusing."
"The price is high in comparison to other products."
"There is a lot of room for improvement with their tech support. I am not sure F5 Silverline Managed Services can be classified as having tech support."
"Automating processes could enhance F5 Silverline Managed Services."
"The price of F5 Silverline Managed Services could be better."
"F5 Silverline Managed Services can improve by adding features that Palo Alto has."
"F5 Silverline Web Application Firewall, being a new product in the market or comparatively related to a new product, currently supports less number of PoPs. They should introduce more PoPs. The current number of PoPs that they have is around 10 or 12, which is still relatively less as compared to 2,400 plus PoPs that Akamai offers. The user latency or the number of hops a user needs before reaching the actual web application is less in Akamai because it has its internal fabric to route the traffic. They need to spin up more data to increase its traffic handling capability. They can also include the bot detection capability, though it is a pretty advanced functionality. If they could include DataDome like functionality, that is, bot prediction, then F5 Silverline Web Application Firewall will be top-notch in the market."
 

Pricing and Cost Advice

"The solution is moderately priced."
"The price of F5 Silverline Managed Services could be better, they are not very flexible. The price of the solution is based on the requirements of the enterprise."
"The product’s pricing is reasonable."
"The price of F5 Silverline Managed Services could be reduced."
"F5 Silverline Web Application Firewall works based on your bandwidth. They look at the clean bandwidth and do the pricing. 20% of a total pipe would be a clean bandwidth. The list price or a non-negotiated price for F5 Silverline Web Application Firewall would be around $2,200 per application per year for everything that you need. When you get into an enterprise kind of a setup, they negotiate this to the last bit. I would easily take 20% on that, which would be the cost, but it should cover all your Advance WAF features, bot protection, tech campaign, etc. It is built as a package and gives you most of the capability. You don't get the mobile SDK, which is an additional license. Mobile SDK is required only if you're buying or if you have a mobile application, and you are going to instrument F5 or Imperva into your mobile appliance. This anyways would be an additional module. It doesn't come within the WAF, but it is a WAF feature."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Healthcare Company
9%
Retailer
8%
Computer Software Company
6%
Financial Services Firm
21%
Insurance Company
13%
Computer Software Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What makes automation distinct as an attack vector?
An aspect that sets automation apart as an attack vector is its ability to mimic legitimate user behavior and evade traditional security measures. Automated attacks can simulate human-like interact...
How does F5 Shape Security’s system work? What are its components?
One key component is the Shape Defense Engine. It sends telemetry to the Shape AI Cloud, a highly secure data system where machine learning algorithms analyze the data to detect patterns of automat...
Can F5 Shape Security protect both our web and mobile applications? Are there any specific features for mobile app protection?
F5 Shape Security can protect web apps as well. It’s a bit complicated, but goes something like this: The platform employs a JavaScript-based collection of client signals to gather data on user beh...
Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you have to look for other ADC's like F5, Imperva, Radware, Fortinet, etc.
What is your experience regarding pricing and costs for F5 Silverline Managed Services?
The solution is expensive, however, the quality and performance are good.
 

Also Known As

Shape Security
F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
 

Overview

 

Sample Customers

Wells Fargo, Loblaw, JetBlue, Zoosk
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
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