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F5 Silverline Managed Services pros and cons

Vendor: F5
3.8 out of 5
857 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Configuration and ease of setup are key valuable features, enhancing the management of logs and incidents for multiple businesses.
F5 Silverline Web Application Firewall offers seven layers of firewall protection to secure web servers, with flexibility as a managed service requiring only DNS routing.
The service simplifies the consolidation of multiple WAFs into one control point, making policy application easy with F5 AWAF systems.
F5 Silverline efficiently performs like an advanced on-premises WAF and has a superior understanding of HTTP application defense and bot activity mitigation.
The cloud-native functionality and protection provided by F5 Silverline Managed Services deliver a benchmark performance and offer a distributed architecture.

CONS

F5 Silverline Managed Services could improve global load handling and integration with other solutions like Cisco and Dell.
There is a need for more improvements in security policy configuration, and users require Linux knowledge to use the shell.
The price is high compared to other products, and there is a need to offer better value.
Current support for cloud protection is lacking, and F5 Silverline Managed Services should introduce more Points of Presence (PoPs).
There is significant room for improvement with tech support and a desire for increased use of AI.
 

F5 Silverline Managed Services Pros review quotes

BK
Sep 17, 2020
Its flexibility is the most valuable because it is a managed service. The good part is that you don't need to set it up. It just needs DNS routing, which is the easiest thing. Our client had Akamai for certain websites because they were using CDN features. They had NetScaler on the internal zone, F5 AWAFs on the data centers, and no WAF at all in the cloud. One of the main activities of the project was to move all these policies into a single WAF so that we could control and use that as a choke point. That exercise itself was very easy because it was a managed service and F5 Silverline Web Application Firewall does that for you. That's the best thing about F5 Silverline Web Application Firewall. It is easy to apply policies on-premises. If you have AWAF on-premises and you want to replicate some policies on F5 Silverline Web Application Firewall, other than the policies that it applies by itself, it is easy because you have a team that supports it. F5 Silverline Web Application Firewall works perfectly fine. It pretty much does everything that an Advanced WAF on-premises should do.
DejanBlagojevic - PeerSpot reviewer
Nov 25, 2022
Most vendors fulfill the requirements for standard DDoS protection, but F5 Silverline Managed Services has a better understanding of defending web applications like HTTP and can mitigate more bot activity than any other vendor.
RT
May 15, 2019
We have a lot of businesses that we put behind this solution, and it has really helped us in terms of monitoring the logs and incidents.
Learn what your peers think about F5 Silverline Managed Services. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
LL
Feb 17, 2020
The most important feature is that they have seven firewall protection, to protect our web servers.
Rifqi Pratama Nugraha - PeerSpot reviewer
Feb 13, 2023
The initial setup is very straightforward.
Archana Heeralal - PeerSpot reviewer
Jun 27, 2023
The product’s UI is easy to understand.
reviewer2090766 - PeerSpot reviewer
Feb 20, 2023
The most valuable feature of F5 Silverline Managed Services is its cloud-native functionality and the high level of protection it provides.
Manager512a - PeerSpot reviewer
May 9, 2019
The most valuable features are the configuration and configuring the process.
reviewer1235250 - PeerSpot reviewer
Feb 4, 2020
F5 technical support is really good.
AyodejiAbimbola - PeerSpot reviewer
Jul 14, 2022
The most valuable feature of F5 Silverline Managed Services is it becomes similar to a distributed architecture.
 

F5 Silverline Managed Services Cons review quotes

BK
Sep 17, 2020
F5 Silverline Web Application Firewall, being a new product in the market or comparatively related to a new product, currently supports less number of PoPs. They should introduce more PoPs. The current number of PoPs that they have is around 10 or 12, which is still relatively less as compared to 2,400 plus PoPs that Akamai offers. The user latency or the number of hops a user needs before reaching the actual web application is less in Akamai because it has its internal fabric to route the traffic. They need to spin up more data to increase its traffic handling capability. They can also include the bot detection capability, though it is a pretty advanced functionality. If they could include DataDome like functionality, that is, bot prediction, then F5 Silverline Web Application Firewall will be top-notch in the market.
DejanBlagojevic - PeerSpot reviewer
Nov 25, 2022
There is a lot of room for improvement with their tech support. I am not sure F5 Silverline Managed Services can be classified as having tech support.
RT
May 15, 2019
You need to have Linux knowledge in order to use the shell.
Learn what your peers think about F5 Silverline Managed Services. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
LL
Feb 17, 2020
I just hope the price can be cheaper.
Rifqi Pratama Nugraha - PeerSpot reviewer
Feb 13, 2023
We'd like more AI to be used. Right now, they don't use it enough.
Archana Heeralal - PeerSpot reviewer
Jun 27, 2023
The navigation is difficult to use.
reviewer2090766 - PeerSpot reviewer
Feb 20, 2023
F5 Silverline Managed Services can improve by adding features that Palo Alto has.
Manager512a - PeerSpot reviewer
May 9, 2019
The product could be improved on the global load and the integration with the other solution like Cisco and Dell. As a representor of the operation, we prefer to have one platform which can accommodate all type of integration. We are also looking for more improvements in the security policy configuration.
reviewer1235250 - PeerSpot reviewer
Feb 4, 2020
In terms of the scalability, this part is always so confusing because they are checking for packet count. Also, after an attack, they said that the throughput must be from gigabits but then I check my bandwidth and it is already done in gigabits. So it is a little bit confusing.
AyodejiAbimbola - PeerSpot reviewer
Jul 14, 2022
The price of F5 Silverline Managed Services could be better.