Creates a very good layer of protection and their team is very easy to work withIt is very important that Field Effect MDR is backed by experts who are constantly monitoring for attacks and risks. The main reason we went with Field Effect was the experience that the CEO brings and the experience we had with the team. Their process for educating us was another reason. I do not have direct access to its user interface, but I have heard from the team that it is very easy for them to access and see alerts come in. They found it very easy. We could see its benefits pretty much right away. We started getting the alerts as soon as we started using it. We started to receive alerts on areas that we needed to address right away. It definitely adds a specific layer of protection. I would not want to be without it, but it is not the only piece that we would use to proactively protect all our threat surfaces. It creates a very good layer, and for myself, the team has been a good access point to be able to get information and share that with clients too. That has been a big help for me. Compared to other software that we use, whenever we need assistance, they are the easiest ones to work with. We can get immediate assistance through chat. Field Effect MDR helps our security team save time. We do not have to monitor a lot of things and go digging behind the scenes. They are doing that monitoring for us. It has almost added an employee who would have been doing that work for us. It has probably cut down on a third of our workload. It informs us of the threats that matter and how to address them. We get alerts on even small issues that we do not need to address immediately. It helps to keep such things in the front of mind so that we can plan and schedule. It feels like it has made our operations run smoother because it is alerting us. Instead of just leaving it, we can schedule an update right away. We are addressing things right away. If an immediate problem comes up, we can deal with it as soon as possible because we have already scheduled something smaller, like an update. Field Effect MDR gives us recommendations on how to reduce our risk. If there is something like a shared folder and they are seeing multiple accesses or credentials, they send us recommendations. We can let the client know as well about those recommendations. These recommendations are very important because our staff does not have to spend time thinking of a solution. The solution is already presented to us. We may add to the solution, but we do not have to spend time looking for a solution.
