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Fortinet FortiClient vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Fortinet FortiClient boosts productivity, supports remote work, enhances security, and offers significant ROI and VPN cost savings.
Sentiment score
7.1
Users reported significant ROI with VMware Carbon Black Endpoint, citing reduced malware and ransomware incidents, and 10% cost savings.
 

Customer Service

Sentiment score
6.5
Fortinet FortiClient's support gets mixed reviews, with satisfaction dependent on package level; 24/7 availability varies in effectiveness.
Sentiment score
6.4
VMware Carbon Black Endpoint support is generally praised as effective and knowledgeable, but some report delays and issues with tiered support.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
Technical support can be logged on Fortinet's support portal.
They have room to improve by deploying more support resources.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiClient efficiently scales for various enterprise sizes, offering easy user expansion and minimal deployment resources.
Sentiment score
7.5
VMware Carbon Black Endpoint is highly scalable and adaptable for various enterprises, praised for ease of adding tenants and managing environments.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
The scalability could use improvement as you need to ensure that routes and policies are aligned, which can be complex.
 

Stability Issues

Sentiment score
7.8
Fortinet FortiClient is stable and reliable, with minor VPN issues, improved stability, and high user ratings.
Sentiment score
7.6
VMware Carbon Black Endpoint is stable, lightweight, reliable, and highly rated, though minor issues with sensors and updates occasionally occur.
 

Room For Improvement

Fortinet FortiClient needs improved management simplicity, support, pricing, usability, stability, integration, and advanced features like AI and better VPN options.
VMware Carbon Black Endpoint struggles with mobile support, complex UI, performance issues, inadequate reporting, and insufficient third-party integration.
There are complexities with the scalability part, particularly with routing and policy alignment.
Fortinet frequently releases updates without thorough testing.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
 

Setup Cost

Fortinet FortiClient offers competitive mid-range pricing with free VPN, yearly subscriptions, bulk discounts, but faces recent price increases.
VMware Carbon Black Endpoint licensing is seen as expensive and inflexible, with prices ranging from $15 to $7,000 per node.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Recently, Fortinet has increased prices for its products.
FortiClient is cost-effective since the client itself is free with the purchase of Fortinet.
 

Valuable Features

Fortinet FortiClient offers robust security, seamless integration with Active Directory, and remote access, ensuring efficient management and user-friendly interface.
VMware Carbon Black Endpoint offers robust remote security with intuitive real-time detection, AI-driven threat response, and centralized cloud control.
The most valuable feature of FortiClient is its high security level.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
The integration with Active Directory is a valuable feature, allowing SSO for users.
 

Categories and Ranking

Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
98
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (2nd)
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Security Incident Response (1st), Endpoint Detection and Response (EDR) (15th), Ransomware Protection (5th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Fortinet FortiClient is 2.1%, down from 2.8% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.8%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
10%
Manufacturing Company
5%
Government
4%
Computer Software Company
15%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

FortiClient
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Fortinet FortiClient vs. VMware Carbon Black Endpoint and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.