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Fortinet FortiProxy vs Symantec Cloud Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
10th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Fortinet FortiProxy
Ranking in Secure Web Gateways (SWG)
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Symantec Cloud Secure Web G...
Ranking in Secure Web Gateways (SWG)
26th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.0%, up from 1.7% compared to the previous year. The mindshare of Fortinet FortiProxy is 5.8%, up from 4.6% compared to the previous year. The mindshare of Symantec Cloud Secure Web Gateway is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Adnan Kallas - PeerSpot reviewer
Superior threat protection with robust IPS and antivirus capabilities
The main use case is to protect internal enterprise users in an enterprise network. Users from different departments such as finance, IT, and sales who want to access the internet, search social media, or visit websites are protected from potential threats when using Fortinet FortiProxy. It allows…
Shridhar Shimpi - PeerSpot reviewer
Easy-to-install product with good technical support services
We use the product for WAF and DLP features. It works as a cloud firewall service as well The product's most valuable features are isolation and integration. We have been using the product for four years. We are using the latest version. We have Symantec Cloud Secure Web Gateway with 200 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Content filtering is the most useful feature of iboss."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The most valuable feature is intrusion prevention (IPS) and antivirus profiles. These features help control user activity, ensuring that they access only permitted websites and protects from downloading viruses."
"The tool's most valuable feature is traffic inspections."
"It seamlessly integrates with various security products, enhancing threat intelligence and improving indicators of compromise."
"It helps to secure the networks at the DNA level and ensure proper identification and filtering of DNS traffic."
"The tool's most valuable feature is its granular access control. For example, users can browse the main site if you allow access to Amazon, but it stops them from visiting secondary Amazon websites without specific permission. This granular control is really helpful."
"I liked the tool's ability to provide detailed access control. For example, we could allow users to watch YouTube videos but not post comments. This level of control wasn't available in FortiGate."
"The solution's stability is good."
"It is a really stable solution."
"The product is easy to install and deploy on the cloud."
"This solution does not require much administration."
"I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set up. It was pretty straightforward."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"File integrity monitoring would be very advantageous as an additional feature."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Sometimes, obviously, there are bugs."
"Its web filtering capabilities could be improved."
"For IT administrators and managers, the reporting features are the main issues that should be addressed in order to improve the performance, security, and effective utilization of the product."
"The tool's most valuable feature is its granular access control. For example, users can browse the main site if you allow access to Amazon, but it stops them from visiting secondary Amazon websites without specific permission. This granular control is really helpful."
"Fortinet FortiProxy should integrate AI/ML technologies. Its pricing needs to be more flexible."
"Integration with existing infrastructure was generally easy, especially if you had tools like LDAP. However, I had to go through a lot of documentation as it was my first time working with a proxy server. We did experience some issues with certain web applications not working properly after implementing Fortinet FortiProxy."
"I see that the solution's interface is not in French...It would be good for our company if we could have the tool interface in French."
"Fortinet FortiProxy should improve by adding more documentation and guides."
"Its power supply process for some of the proxies needs improvement."
"WSS runs slowly sometimes, I would like for this to be looked into."
"The product is cost-effective, considering its features, technology, and support services."
"Symantec Cloud Secure Web Gateway can be improved by giving customers more ability to provide feedback on the categorization of websites and the site review portal."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It offers a more cost-effective solution than alternatives like FortiMail, FortiGate, and various Barracuda devices."
"It is a cost-effective solution."
"Price-wise, Fortinet FortiProxy is moderate - not the highest among competitors, but not cheap either."
"The tool's pricing is in the middle."
"It can be considered expensive, with a limited lifespan and support that eventually requires updating to newer solutions."
"The solution is neither too expensive nor very cheap."
"The price is fixed and affordable."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Financial Services Firm
14%
Computer Software Company
14%
Government
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What do you like most about Fortinet FortiProxy?
The tool's most valuable feature is traffic inspections.
What needs improvement with Fortinet FortiProxy?
One issue is the limitation in using Fortinet FortiProxy for remote users, as it requires users to be members of the ...
What advice do you have for others considering Fortinet FortiProxy?
Before implementing Fortinet FortiProxy, study your enterprise architecture and know your needs. Consider using the h...
What do you like most about Symantec Web Security Service?
I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy to set...
What needs improvement with Symantec Web Security Service?
Most products in this space are still maturing. Organizations rushing toward implementing zero-trust models often enc...
 

Also Known As

iBoss Cloud Platform
FortiProxy
Symantec Web Security Service
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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Find out what your peers are saying about Fortinet FortiProxy vs. Symantec Cloud Secure Web Gateway and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.