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FortiXDR vs Netsurion comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FortiXDR
Ranking in Extended Detection and Response (XDR)
28th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of FortiXDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Netsurion is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Abdulrahman Mashabi - PeerSpot reviewer
Affordable pricing improves access to solutions with scalable and efficient protection
We are a system integrator and cloud service provider. Although I am in sales and not technical, I am involved with these products to sell them to our customers We are using FortiGate and FortiWeb mostly.  Additionally, we are engaged with FortiXDR and FortiEDR. They could change their licensing…
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of FortiXDR is it integrates well with other Fortinet solutions, such as Fortinet firewall, FortiMail, FortiSandbox, Forti Fabric, switches, and access points. Whatever the flow of the traffic comes in or goes out, the entire traffic can be managed and monitored properly."
"The most valuable feature of FortiXDR is its ability to block clients, providing comprehensive endpoint protection."
"The product is stable enough."
"FortiXDR is valuable for its integration capabilities with one hundred percent compatibility with other vendors in cloud environments like Google, Oracle, and Microsoft."
"Our customers are satisfied with FortiXDR."
"FortiXDR is valuable for its integration capabilities with one hundred percent compatibility with other vendors in cloud environments like Google, Oracle, and Microsoft."
"The most valuable feature of FortiXDR is its ability to block clients, providing comprehensive endpoint protection."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"What I like most about Netsurion is the level of visibility and reporting."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
 

Cons

"They could change their licensing costs to make it more affordable for smaller businesses."
"The pricing of FortiXDR should be improved. It's a point of concern for us."
"Improvement is needed in the intuitiveness and integration measures of FortiXDR, especially in terms of compatibility."
"Improvement is needed in the intuitiveness and integration measures of FortiXDR, especially in terms of compatibility."
"They could change their licensing costs to make it more affordable for smaller businesses."
"The pricing of FortiXDR should be improved."
"Many of the solutions, such as CrowdStrike have an MDR solution where remediation can be provided by the vendor. For example, if there is any zero data threat found, a new threat that the customer is not able to recognize, fix, or understand what needs to be done this feature has to be added in FortiXDR so that the customer feels comfortable."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"Netsurion's SOC can be a bit too aggressive at times."
 

Pricing and Cost Advice

"This is an expensive solution compared to other vendors, such as Check Point."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Financial Services Firm
9%
Government
9%
Comms Service Provider
9%
Computer Software Company
26%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FortiXDR?
Comparing to the enterprise level, the pricing is reasonable. However, for some companies, it might be a little high.
What needs improvement with FortiXDR?
They could change their licensing costs to make it more affordable for smaller businesses.
What is your primary use case for FortiXDR?
We are a system integrator and cloud service provider. Although I am in sales and not technical, I am involved with these products to sell them to our customers.
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about FortiXDR vs. Netsurion and other solutions. Updated: February 2025.
847,625 professionals have used our research since 2012.