Try our new research platform with insights from 80,000+ expert users

FullStory vs WalkMe comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

FullStory
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (15th)
WalkMe
Average Rating
9.0
Number of Reviews
10
Ranking in other categories
Digital Adoption Platforms (2nd)
 

Mindshare comparison

FullStory and WalkMe aren’t in the same category and serve different purposes. FullStory is designed for Customer Experience Management and holds a mindshare of 2.9%, down 6.3% compared to last year.
WalkMe, on the other hand, focuses on Digital Adoption Platforms, holds 42.1% mindshare, down 45.3% since last year.
Customer Experience Management
Digital Adoption Platforms
 

Featured Reviews

Use FullStory?
Share your opinion
it_user265617 - PeerSpot reviewer
Jul 2, 2015
We were able to simplify and expedite the customer on-boarding and adoption process. It's complex, though, for a non-technical person and training takes 2 hours.
Auto-Played Walk Throughs On-screen element actions Segmentation Setting Goals Customization Tutorials can be created, edited and updated in minutes — with no coding required With Walkme installed we were able to simplify and expedite the customer on-boarding and adoption process. Instead of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
report
Use our free recommendation engine to learn which Customer Experience Management solutions are best for your needs.
814,763 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
How much does WalkMe cost to purchase?
WalkMe doesn't publicly advertise its pricing, you'll have to go and get a quote to learn that for yourself. But here's something to help with your question - they do have different prices, separat...
What is WalkMe for Salesforce? How does using WalkMe make Salesforce better?
WalkMe is a digital adoption platform that integrates with Salesforce. What it does, and I guess how it improves Salesforce, is by giving users visibility of how sellers are using Salesforce. This...
What is a WalkMe's walkthrough option?
Hello, a walkthrough by WalkMe is a detailed process explanation of certain software. The process is useful for overcoming business challenges, such as technology adoption, regulatory compliance, c...
 

Learn More

 

Overview

 

Sample Customers

VP of Customer Experience, VP of Customer Support, Chief Technology Officer
More than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies: Amazon, Microsoft, T-Mobile, Cisco, CenturyLink, BMO, PayPal, Clarizen, Hulu, DB Schenker, Delta Air Lines
Find out what your peers are saying about Qualtrics, ServiceNow, Teradata and others in Customer Experience Management. Updated: October 2024.
814,763 professionals have used our research since 2012.