WalkMe is a top-ranked digital adoption platform provider that offers a codeless solution to organizations of all sizes to enhance the impact of their digital transformation strategy and increase user adoption. WalkMe also offers its services to enterprises, employees, customers, and products, assisting them in the transformation of user experience in the digital world. Through AI, analytics, guidance, and automation, as well as engagement, WalkMe helps users to complete tasks within different mobile applications, websites, and enterprise software.
Through their digital adoption platform, WalkMe allows organizations total visibility into the usage of applications and user behavior, to allowing them to improve digital adoption and increase results. Using the WalkMe digital console, organizations are able to create a data-driven experience and improve their strategies toward digital transformation.
WalkMe offers its users an integration center through which companies can use the digital adoption platform for different applications. Some of these include Salesforce, Segment, Amazon S3, Google Analytics, Slack, Gainsight, CVS, and Webhooks, and several others. The solutions that WalkMe provides for integrating with different software are categorized into four major sections and include guidance, (for creating walkthroughs for users for different platforms), engagement, (to notify users of different steps they should take), insights, (helping to improve different processes based on data), and automation, (helping system owners build automated processes with no coding).
WalkMe Features
As a digital adoption platform, WalkMe provides different features to help its clients achieve optimized performance for its users. Some of these features include:
WalkMe Benefits
As a high-rated digital adoption platform, WalkMe offers its clients various benefits, through the solutions and features it offers. Some of the benefits of this platform include:
Whatfix is an award-winning digital adoption platform created to facilitate onboarding for businesses, as well as to assist them to improve support and reduce user training efforts. This software as a service (SaaS) platform offers in-app guidance for software products and web applications, as well as providing performance support, assisting companies in the creation of interactive walkthroughs in applications and programs. Through Whatfix, companies can achieve faster digital adoption for employees as well as clients. The use cases for Whatfix include not only digital transformation and employee onboarding, but also change management, user onboarding, user adoption, and remote training,making the platform a very versatile solution.
Through step-by-step walkthroughs, employees or users can be taught how to use a feature, and understand a software application very quickly through an interactive way of teaching. Whatfix provides different analytics and data reports to help companies, including allowing them to understand user interaction with applications and what they can potentially improve. The platform creates a seamless process for user learning, incorporating in-app pop-up messages that highlight the new changes in a software or explain valuable information in short format.
Whatfix ensures that employees receive assistance throughout the whole digital adoption learning process, providing them with a self-help option. Through it, they receive contextual self service in the form of flows, videos, and links.
Whatfix Features
Whatfix provides companies as well as their users with many features to help them take advantage of the platform’s full capabilities. Some of these features include:
Whatfix Benefits
Whatfix brings many benefits to businesses in their training of users for new technologies. Some of these benefits include:
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