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Google Analytics vs WalkMe comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Analytics
Average Rating
8.6
Number of Reviews
16
Ranking in other categories
Web Analytics (5th), Cross-Channel Attribution Providers (1st)
WalkMe
Average Rating
8.6
Number of Reviews
27
Ranking in other categories
Digital Adoption Platforms (1st)
 

Mindshare comparison

Google Analytics and WalkMe aren’t in the same category and serve different purposes. Google Analytics is designed for Web Analytics and holds a mindshare of 10.7%, down 12.4% compared to last year.
WalkMe, on the other hand, focuses on Digital Adoption Platforms, holds 24.9% mindshare, down 32.3% since last year.
Web Analytics Mindshare Distribution
ProductMindshare (%)
Google Analytics10.7%
Amplitude13.1%
Mixpanel7.7%
Other68.5%
Web Analytics
Digital Adoption Platforms Mindshare Distribution
ProductMindshare (%)
WalkMe24.9%
Whatfix15.0%
Oracle Guided Learning11.3%
Other48.8%
Digital Adoption Platforms
 

Featured Reviews

Navcharan Singh - PeerSpot reviewer
Assistent Seo Manager at RTDS
Have improved decision-making with effective reporting
Several positive aspects about the product stand out as advantages. Valuable insights can be gained from the unsampled reports available in the product. The cloud type needs to be specified whether it's public, private, or hybrid. The overall rating for Google Analytics 360 is 9 out of 10, where 10 represents the best product.
Adam Michalik - PeerSpot reviewer
Product Manager, Digital Experience Analytics at a manufacturing company with 10,001+ employees
Long-term analytics have improved tracking of digital task performance and user adoption
Strategy and development strategy are heavily focused on AI, and I think that for medium and small organizations which don't have a very vast IT stack, this might be the right approach. However, for big enterprises, WalkMe should focus more on developing their existing features and capabilities with the main focus on data and analytics, which feels like it has been stalled for quite some time. Over the past two years, there has not really been any groundbreaking development in that area. I think that the limited integration capability of WalkMe with the back end of the underlying applications is a limitation. On the other hand, the easy configuration and lack of the need for backend or more thorough technical integration is a huge positive aspect of WalkMe, but it is also its biggest weakness because the ability to pull in additional data from other systems is limited. Because it is not a perfect product, there is definitely room for improvement when it comes to the development of new features and the further development of the key capabilities. It is by far the leading digital adoption platform in the market, setting the example and leading the entire industry. I think that it does not deserve a rating of 10 because I was able to identify the room for improvement, but I would also like to recognize their position in the market.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Google Analytics, we obtain different metrics from all of the clients that enter our web environment."
"We found that the source and medium report is very useful when we are analyzing paid and organic campaign performance."
"A solid choice for users who need simple, straightforward analytics, accessed through an easy to use interface."
"As an SEO and digital marketing professional, the two features I have found the most valuable about Google Analytics are the Acquisition tracking and the Goal tracking."
"The customizable reporting feature is important in general, and it helps with making data-driven decisions."
"It's got incredible depth, yet it’s free."
"It allows us to understand where our traffic is coming from, where traffic is dropping off and how our AdWords campaigns are performing."
"The User Explorer is a definite favorite because it allows us to pinpoint a user and check their entire journey through our website including all the events triggered and the pages visited."
"WalkMe offers excellent features as the best digital adoption platform because it provides excellent training for end users and also guidance through complex and multi-application software environments."
"WalkMe takes the focus off the admin to provide training and empowers the users to click on the walk-thru's."
"If you have a lot of steps to on-board your users and have a web product that is fairly complex to grasp, I highly recommend WalkMe."
"We implemented Workday on all three major pieces: HCM, finance, and SCM, which was a huge company-wide implementation, reducing support tickets by eighty percent in the first two weeks after going live with WalkMe."
"WalkMe has positively impacted my customers or their organizations because they save significantly more time, and because employees can find information exactly where they need it, they can devote themselves to other tasks thanks to this time savings."
"With Walkme installed we were able to simplify and expedite the customer on-boarding and adoption process."
"WalkMe gives us the ability to develop user assistance directly in our software, without redirecting users to online content or videos."
"WalkMe has positively impacted organizations, as from an enterprise level, it deals with software that employees use daily, particularly in a financial setting where a lot of client and data management happens."
 

Cons

"Data capture of the acquisition of users, as on a few occasions, it was unclear where we got traffic from."
"Not the right product if you need detailed click stream analysis or integration with your firm's customer segmentation."
"Additionally, Google Analytics can be hard to pick up when you're just starting to use it."
"There is a time lag of 4 hours for the tracking to get updated in the system."
"An area where I would like to see improvement in Google Analytics is the auto-syncing of functions in Google Tag Manager into Goal tracking."
"They can improve their Android app."
"Google stripped out search rankings with “not provided.” It upsets many who want to understand how well they are doing in searches."
"If you do not use JavaScript, you will be invisible to Google Analytics. If you have the option of JavaScript disabled in your browsers, you will be invisible to the data, since the tool will not be able to register you."
"The biggest area for improvement is the onboarding and training."
"I do not have data regarding return on investment; as I mentioned, we are in a beta phase, so there is not a return on investment yet."
"I have not seen a return on investment, as some competitors are significantly cheaper."
"The next thing I'm looking for from WalkMe is better analytics and reporting tools to make the data they track more actionable to allow our team to create better processes and debug the things that are not working."
"WalkMe can be improved with more AI tools."
"WalkMe does have room for improvement."
"There is always scope to improve WalkMe. The interactions and the UI interaction could improve somewhat."
"WalkMe is complex to implement, and that would probably be the only area that could be improved, making the implementation and enablement a little easier."
 

Pricing and Cost Advice

"The installation cost is really low and does not require a team with a super performance to run."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
10%
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
14%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with Google Analytics?
My general rating for Google Analytics 360 is nine out of ten, where ten is the best. This is the most important question regarding room for improvement. They could add new features or enhance exis...
What is your primary use case for Google Analytics?
For Google Analytics 360, I can describe a few use cases and their purposes.
What advice do you have for others considering Google Analytics?
Several positive aspects about the product stand out as advantages. Valuable insights can be gained from the unsampled reports available in the product. The cloud type needs to be specified whether...
How much does WalkMe cost to purchase?
WalkMe doesn't publicly advertise its pricing, you'll have to go and get a quote to learn that for yourself. But here's something to help with your question - they do have different prices, separat...
What is WalkMe for Salesforce? How does using WalkMe make Salesforce better?
WalkMe is a digital adoption platform that integrates with Salesforce. What it does, and I guess how it improves Salesforce, is by giving users visibility of how sellers are using Salesforce. This...
What is a WalkMe's walkthrough option?
Hello, a walkthrough by WalkMe is a detailed process explanation of certain software. The process is useful for overcoming business challenges, such as technology adoption, regulatory compliance, c...
 

Comparisons

 

Also Known As

Google Attribution 360, Google Analytics 360, GA4
No data available
 

Overview

 

Sample Customers

Air Show Buzz, AlfaStrakhovanie, Amari, Global Tech LED, Klarna, La Tienda, Nissan Motor Company, Rasmussen College, Shoes of Prey, Twiddy
More than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies: Amazon, Microsoft, T-Mobile, Cisco, CenturyLink, BMO, PayPal, Clarizen, Hulu, DB Schenker, Delta Air Lines
Find out what your peers are saying about Amplitude, Snowflake Computing, Twilio and others in Web Analytics. Updated: August 2026.
913,654 professionals have used our research since 2012.