Genpact Cora SeQuence vs IBM Case Foundation comparison

Genpact and IBM are both solutions in the Business Process Management (BPM) category. Genpact is ranked #40, while IBM is ranked #33 with an average rating of 8.0. Genpact holds a 0.2% mindshare in BPM, compared to IBM’s 0.4% mindshare. Additionally, 100% of Genpact users are willing to recommend the solution, compared to 86% of IBM users who would recommend it.

Genpact Cora SeQuence

Read 2 Genpact Cora SeQuence reviews

377 Views
221 Comparison Views

100% willing to recommend

IBM Case Foundation

Read 13 IBM Case Foundation reviews

315 Views
225 Comparison Views

86% willing to recommend

Genpact Cora SeQuence

IBM Case Foundation

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Genpact Cora SeQuence and IBM Case Foundation are competing in the workflow automation solutions category. Genpact offers quicker adaptation and cost-efficiency, while IBM provides extensive features and long-term value.

Features: Genpact Cora SeQuence offers adaptive process management, powerful analytics, and streamlined integration tools. IBM Case Foundation has a comprehensive content management system, strong security features, and scalability for enterprise operations.

Ease of Deployment and Customer Service: Genpact Cora SeQuence supports a quick deployment model with a modular architecture, making implementation straightforward. IBM Case Foundation provides comprehensive customer service but involves a more complex deployment due to its feature-rich environment.

Pricing and ROI: Genpact Cora SeQuence is associated with lower initial setup costs, appealing for rapid ROI. IBM Case Foundation involves higher upfront investments but offers long-term value through its extensive feature set and capabilities.

To learn more, read our detailed Genpact Cora SeQuence vs. IBM Case Foundation Report (Updated: April 2025).

Buyer's Guide

Genpact Cora SeQuence vs. IBM Case Foundation

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Genpact Cora SeQuence

Ranking in Business Process Management (BPM)

40th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM Case Foundation

Ranking in Business Process Management (BPM)

33rd

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 0.2%, down from 0.4% compared to the previous year. The mindshare of IBM Case Foundation is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Helgi Jonsson

Prosthetics Quality Center Manager with 1,001-5,000 employees

It is a very stable and scalable product without downtime.

I suggest that before you purchase a solution, you understand their business well, and before selecting a supplier to understand what they are targeting. Too many companies go into this with complex procedures and processes,not understanding it and trying to model it as it goes. So, in the end, they end up with a solution that it is not what they aimed for in the beginning.

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Nouman Nawaz

Deputy Director - IT(Plans) at DHA Lahore

Mature product in terms of security and stable product

The architecture is a bit difficult, but in BAW, they introduced the Business Automation Workflow. It's a bit easier compared to Case Manager. Currently, we use Case Manager, so it's a bit difficult to upgrade and handle, but BAW is comparatively much better and easier to handle. The limitation is only for customization because IBM doesn't support it. In some scenarios, if you want some business processes to be customized, we have already spoken two or three times with IBM representatives that we have to customize some of the features in this business process. They would say that if you want to do this automation at your own end, then okay, fine, go ahead, but we are not supporting all this customization. The only thing is the customization because it's a complete standard application.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very stable. There is no downtime."

"The new reporting and the new dashboard features are really good."

"It's very easy."

"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."

"The most valuable feature is its stability, which is why we are using it."

"The solution is scalable."

"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."

"It is easy to set up workflows that notify the user depending on certain events."

"The client and the IBM content navigation are the solution's most valuable features."

"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."

More IBM Case Foundation pros

Cons

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."

"The setup and configuration is complex."

"90% of the feedback we receive states that the UI is not very user-friendly."

"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."

"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."

"The limitation is only for customization because IBM doesn't support it."

"The cloud version could use more stability."

"The service as it currently stands is out-of-date and lacks flexibility."

"The solution can be quite expensive."

"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."

More IBM Case Foundation cons

Pricing and Cost Advice

Information not available

"Pricing is in the mid-range, it is not cheap, but it's not expensive."

"IBM Case Foundation is a little expensive."

"The price falls in the middle range—not overly expensive but not extremely affordable either."

"This is not an expensive solution and we are using the standard license."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

20%

Insurance Company

12%

University

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about IBM Case Foundation?

A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting.

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What is your experience regarding pricing and costs for IBM Case Foundation?

It was affordable, but right now, ten years later, the cost of the product is extremely high. That's why we are looking for another product.

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What needs improvement with IBM Case Foundation?

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Comparisons

Appian vs Genpact Cora SeQuence

Compared 100% of the time

More Genpact Cora SeQuence Competitors

IBM Business Automation Workflow vs IBM Case Foundation

Compared 100% of the time

More IBM Case Foundation Competitors

Product Reports

Buyer's Guide

Business Process Management (BPM)

April 2025

Download Genpact Cora SeQuence product report

Buyer's Guide

IBM Case Foundation

April 2025

Download IBM Case Foundation product report

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite

Case Foundation, FileNet Business Process Manager

Overview

Sequence is a BPMS (Business Process Management Software) solution. Its development environment provides an environment for designing forms, tasks, messages, system integration, and flow connections. Sequence processes are, by default, operated from within a Microsoft SharePoint site. Sequence supports integration with Microsoft SQL Server Reporting Services to enable managers to analyze performance and determine trends relating to KPIs and SLAs. In addition to integrating with Microsoft Office, SharePoint, and Dynamics products, it can be integrated with external systems through protocols such as web services, WCF. It also enables connection to enterprise applications such as SAP and Oracle.Â The product's architecture enables IT personnel to make changes to processes without taking them offline.

Genpact

IBM Case Foundation is for organizations that need to harness unstructured information and integrate it with business processes to drive critical business decisions. It enables organizations to create, manage and optimize case-based processes and is designed to decrease development costs while significantly improving process performance. Case Foundation links specific pieces of content with a structured workflow. It's an on ramp for organizations that choose to move from document-centric workflow solutions to the advanced capabilities of IBM Case Manager.

IBM

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade

Suncorp Group Limited

Buyer's Guide

Genpact Cora SeQuence vs. IBM Case Foundation

April 2025

Free Report: Genpact Cora SeQuence vs. IBM Case Foundation

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