Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
The technical support by Gigamon Deep Observability Pipeline is good because it has a local architect in my area.
Customer support is on point and very well trained.
Customer support is good, but escalations within customer support are not so good.
The product mostly just works without issues.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
LogicMonitor scales well
It is very stable. I have never seen LogicMonitor itself go down.
If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
LogicMonitor can be improved by having more meetings with customers to find out what they really need.
I experienced no issues with pricing, setup cost, and licensing; it was very transparent, and the licensing model is very clear and easy to understand.
The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
LogicMonitor has expanded our view of our systems and has reduced our mean time to resolution, as now engineers that work on specific issues are able to very quickly identify what the cause is.
I wrote a custom event source which queries the API periodically. It looks for new entries into our cage, and if it finds one, it creates a LogicMonitor alert that gets delivered to all proper stakeholders.
| Product | Market Share (%) |
|---|---|
| LogicMonitor | 0.8% |
| Gigamon Deep Observability Pipeline | 0.4% |
| Other | 98.8% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 10 |
| Large Enterprise | 9 |
Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup.
With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.
LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.
LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.
What are LogicMonitor's key features?LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.
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