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Google Chronicle Suite vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Google Chronicle Suite enhanced threat detection, automated processes, improved analytics, and increased operational efficiency with cost savings and scalability.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
7.0
Google Chronicle Suite's customer service is generally effective but slow, with well-prepared documentation and helpful local engineer assistance.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
The technical support I’ve received is rated an eight out of ten.
 

Scalability Issues

Sentiment score
8.3
Google Chronicle Suite scales efficiently, managing large data volumes with high satisfaction ratings, supporting current and future organizational needs.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Chronicle Suite is fully scalable with a rating of seven or eight out of ten in scalability.
 

Stability Issues

Sentiment score
7.8
Google Chronicle Suite is praised for its stability and reliability, frequently scoring high ratings among users.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
 

Room For Improvement

Google Chronicle Suite's interface and feature limitations challenge beginners; improvements in dashboards, navigation, and integration are needed.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
The graphical user interface could be improved to enhance user experience.
The UI is the primary challenge in need of improvement.
 

Setup Cost

Enterprise users find Google Chronicle's pricing based on data usage cheaper than competitors, but costs vary with additional features.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
I experience Chronicle as less expensive and less complicated than Azure.
 

Valuable Features

Google Chronicle Suite enhances security with AI-threat intelligence, fast detection, customizable dashboards, and cost-effective, scalable integration with Google services.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
The threat intelligence, especially continuous IOC feeds, is a standout feature.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
It is also cost-effective, charged based on use per second rather than data volume.
 

Categories and Ranking

Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Netsurion
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (18th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Google Chronicle Suite is 3.6%, up from 1.5% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Rene Schouten. - PeerSpot reviewer
Harnesses anomaly detection and automated response for efficient threat management
I really appreciate the anomaly detection and machine learning capabilities that identify unusual patterns without needing signatures. The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses. It is also cost-effective, charged based on use per second rather than data volume. Additionally, the solution supports annual audits and ensures compliance.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Retailer
9%
Manufacturing Company
7%
Computer Software Company
25%
Government
10%
Manufacturing Company
10%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
I rate the price of Google Chronicle Suite as a five, indicating it's market value. It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
What needs improvement with Google Chronicle Suite?
The user interface could be more intuitive, particularly in navigation. Moreover, the dashboards should be enhanced as they are not up to the mark. The UI is the primary challenge in need of improv...
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Google Chronicle Suite vs. Netsurion and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.