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Google Cloud Speech-to-Text vs IBM Watson Speech To Text comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Google Cloud Speech-to-Text
Ranking in Speech-To-Text Services
1st
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
IBM Watson Speech To Text
Ranking in Speech-To-Text Services
5th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Speech-To-Text Services category, the mindshare of Google Cloud Speech-to-Text is 23.8%, down from 30.9% compared to the previous year. The mindshare of IBM Watson Speech To Text is 6.6%, down from 18.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech-To-Text Services
 

Featured Reviews

Venkatesh C S - PeerSpot reviewer
Aug 5, 2024
Easy to learn but needs to improve in the area of the multi-language support offered
Speaking about the tool's multi-language support, I can say that Google supports more languages than any other cloud provider. I have not experienced any difficulties or challenges integrating Google Cloud Speech-to-Text into our company's workflow. I would suggest others choose the model correctly. For example, you must use a telephony model whenever it is a phone call or something that has been recorded. You can just go to the console and create it first, and then you'll have the entire code on the right side so that you can directly use it in your workflow. The tool is easy to learn. Considering that the tool is not accurate when it comes to native language, especially if you are going for some regional languages in India where there are more than 100 languages, I feel that the tool doesn't support regional languages, but it supports the most widely spoken languages, so only certain areas are accurate. If the call has been placed on hold, there are some deviations. I rate the tool a seven out of ten.
GP
Aug 18, 2020
Easy to understand, configure, and use
The primary use case is to translate our new files into text for customer service It was easy to understand, easy to configure, and easy to use. The quality needs to be updated. For speech to text, support for additional languages can be included. Support for the large markets in Central and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase is very easy."
"Google Cloud Speech-to-Text helps to keep my team more productive."
"You could dictate a bunch of stuff, and then you can get ChatGPT or something to clean it up."
"We've found the solution scales well."
"It was easy to understand, easy to configure, and easy to use."
 

Cons

"The multilanguage support for the chatbot needs to be better."
"The tool's telephony model does not produce accurate results."
"The one thing that I find is when I often use specialized terms, and the solution doesn't know them."
"Google Cloud Speech-to-Text's trial experience could be improved by adding some extra minutes in the trial version."
"The quality needs to be updated. For speech to text, support for additional languages can be included. For example, support for the large markets in Eastern Europe, such as Polish or Romanian, would be nice."
 

Pricing and Cost Advice

"Cost-wise, I would say it is all-inclusive in the payment made to Google."
"The tool's cost is also very low. The tool is cheaply priced. It charges around 0.13 INR per call with a duration of five minutes."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
University
9%
Educational Organization
9%
Comms Service Provider
8%
Computer Software Company
24%
Government
12%
University
12%
Educational Organization
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Google Cloud Speech-to-Text?
Google Cloud Speech-to-Text helps to keep my team more productive.
What is your experience regarding pricing and costs for Google Cloud Speech-to-Text?
The tool's cost is also very low. The tool is cheaply priced. It charges around 0.13 INR per call with a duration of five minutes.
What needs improvement with Google Cloud Speech-to-Text?
The tool's telephony model does not produce accurate results. With the telephony model, whenever a phone call occurs, we want to transcribe it live or something, and this is not possible in Module ...
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Overview

 

Sample Customers

Home Depot, Paypal, Target, HSBC, McKesson
American Airlines, UBank, Bitly, Eurobits
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Speech-To-Text Services. Updated: October 2024.
814,763 professionals have used our research since 2012.