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Amazon Transcribe vs Google Cloud Speech-to-Text comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon Transcribe
Ranking in Speech-To-Text Services
3rd
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Google Cloud Speech-to-Text
Ranking in Speech-To-Text Services
1st
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Speech-To-Text Services category, the mindshare of Amazon Transcribe is 24.7%, up from 18.8% compared to the previous year. The mindshare of Google Cloud Speech-to-Text is 23.8%, down from 30.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech-To-Text Services
 

Featured Reviews

reviewer1649940 - PeerSpot reviewer
Can fix errors in the transcript but needs better instructions on adjustments when used for accessibility
There's such a huge hole that's missing for people with disabilities, for example, for people who just cannot see or cannot hear at all. They're not just cognitively impaired. I would love to see Amazon Transcribe have its own section or its own page about how to make adjustments if you're using it for accessibility. It would be great to have closed captions that are in real-time.
Venkatesh C S - PeerSpot reviewer
Easy to learn but needs to improve in the area of the multi-language support offered
Speaking about the tool's multi-language support, I can say that Google supports more languages than any other cloud provider. I have not experienced any difficulties or challenges integrating Google Cloud Speech-to-Text into our company's workflow. I would suggest others choose the model correctly. For example, you must use a telephony model whenever it is a phone call or something that has been recorded. You can just go to the console and create it first, and then you'll have the entire code on the right side so that you can directly use it in your workflow. The tool is easy to learn. Considering that the tool is not accurate when it comes to native language, especially if you are going for some regional languages in India where there are more than 100 languages, I feel that the tool doesn't support regional languages, but it supports the most widely spoken languages, so only certain areas are accurate. If the call has been placed on hold, there are some deviations. I rate the tool a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't run into any issues with bugs or glitches."
"Amazon Transcribe helps me not to fall behind in a meeting and not know what's going on. Even if I do, I have the transcript at the end to help me figure out what was said during the meeting."
"You could dictate a bunch of stuff, and then you can get ChatGPT or something to clean it up."
"The product's initial setup phase is very easy."
"We've found the solution scales well."
"Google Cloud Speech-to-Text helps to keep my team more productive."
 

Cons

"I would love to see Amazon Transcribe have its own section or its own page about how to make adjustments if you're using it for accessibility."
"The UX and UI could be improved on the AWS console."
"The one thing that I find is when I often use specialized terms, and the solution doesn't know them."
"Google Cloud Speech-to-Text's trial experience could be improved by adding some extra minutes in the trial version."
"The multilanguage support for the chatbot needs to be better."
"The tool's telephony model does not produce accurate results."
 

Pricing and Cost Advice

"I think the price on the standard is better for Amazon Transcribe than it is for Amazon Polly."
"The tool's cost is also very low. The tool is cheaply priced. It charges around 0.13 INR per call with a duration of five minutes."
"Cost-wise, I would say it is all-inclusive in the payment made to Google."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
University
9%
Manufacturing Company
7%
Computer Software Company
16%
University
9%
Educational Organization
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
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What do you like most about Google Cloud Speech-to-Text?
Google Cloud Speech-to-Text helps to keep my team more productive.
What is your experience regarding pricing and costs for Google Cloud Speech-to-Text?
The tool's cost is also very low. The tool is cheaply priced. It charges around 0.13 INR per call with a duration of five minutes.
What needs improvement with Google Cloud Speech-to-Text?
The tool's telephony model does not produce accurate results. With the telephony model, whenever a phone call occurs, we want to transcribe it live or something, and this is not possible in Module ...
 

Overview

 

Sample Customers

Echo360, VidMob, RingDNA, Isentia
Home Depot, Paypal, Target, HSBC, McKesson
Find out what your peers are saying about Amazon Transcribe vs. Google Cloud Speech-to-Text and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.