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Amazon Transcribe vs Microsoft Azure Speech Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Transcribe
Ranking in Speech-To-Text Services
3rd
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Microsoft Azure Speech Service
Ranking in Speech-To-Text Services
2nd
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
Text-To-Speech Services (3rd)
 

Mindshare comparison

As of January 2025, in the Speech-To-Text Services category, the mindshare of Amazon Transcribe is 24.8%, up from 18.9% compared to the previous year. The mindshare of Microsoft Azure Speech Service is 28.9%, up from 23.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Speech-To-Text Services
 

Featured Reviews

Arturo Barrantes - PeerSpot reviewer
Efficient transcription boosts projects with helpful support
Several AWS products are originally built in English and not in other languages. There is room for improvement in creating more products in Spanish for Spanish-speaking countries. For instance, the AWS Transcribe medical feature is not available in Spanish. Additionally, more detailed instructions for implementing streaming methods would be beneficial. Although the service can perform real-time transcriptions, the implementation process was challenging to understand. Improving educational resources, such as code and examples for real-time transcription, would be advantageous.
Abhishek-Rana - PeerSpot reviewer
Offers ease of use and the availability of documentation is great
The simplicity impressed me the most. We just needed a single API key. The documentation was also great. I developed the AI application using Unity, a game engine that uses C#. Then, I searched online for instructions on how to use it. I found Microsoft's GitHub repository, which provided the necessary code for integrating the Speech Service into Unity with C#. The ease of use and the availability of documentation made the process smooth and impressed me the most. The documentation and boilerplate code [a template of code] was available, which I incorporated into my application with modifications. Initially, the code functioned so that when a button was clicked, the microphone would activate and recognize my speech. One of the benefits was the ability to see my spoken words visually on the screen as I spoke. For example, if I said "I am Abhishek Rana," I could see the sentence appear in real-time. When I stopped speaking, it automatically recognized the silence and ceased, sending the text for further processing. So, the real-time translation feature has helped me a lot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The results I get with Transcribe are near-perfect—over 99% better than what I have experienced before."
"The feature I utilized the most was transcription."
"We don't run into any issues with bugs or glitches."
"Amazon Transcribe helps me not to fall behind in a meeting and not know what's going on. Even if I do, I have the transcript at the end to help me figure out what was said during the meeting."
"Useful text-to-speech and speech-to-text features."
"The documentation and boilerplate code [a template of code] was available."
 

Cons

"Several AWS products are originally built in English and not in other languages. There is room for improvement in creating more products in Spanish for Spanish-speaking countries."
"I would love to see Amazon Transcribe have its own section or its own page about how to make adjustments if you're using it for accessibility."
"The UX and UI could be improved on the AWS console."
"Amazon S3 offers something like uploading parts, where a large file is divided into smaller parts, uploaded faster, and later reassembled. A similar feature in Transcribe would really help, making it easier to upload large file sets without spending extra time."
"Lacks a voice recording option."
"It can improve based on the native language."
 

Pricing and Cost Advice

"I think the price on the standard is better for Amazon Transcribe than it is for Amazon Polly."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
University
8%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Azure Speech Service?
I'm a college student. I signed up for the Microsoft Azure portal using my college account, so I got a $100 credit. I've used it for various services from the portal. I have used different services...
What needs improvement with Microsoft Azure Speech Service?
For general use cases and vocabulary used in normal, everyday language, it was able to recognize those. However, it can improve based on the native language. Apart from English, other languages and...
What is your primary use case for Microsoft Azure Speech Service?
I built an AI chatbot application that communicates with users. The use case involved converting speech to text using Microsoft Azure Speech Service. For example, our voice is converted into a text...
 

Also Known As

No data available
Azure Speech Service, MS Azure Speech Service
 

Overview

 

Sample Customers

Echo360, VidMob, RingDNA, Isentia
KPMG
Find out what your peers are saying about Amazon Transcribe vs. Microsoft Azure Speech Service and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.