Grafana Enterprise Stack vs Loom Systems comparison

Grafana Labs and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Grafana Labs is ranked #25 with an average rating of 8.2, while ServiceNow is ranked #64. Grafana Labs holds a 0.8% mindshare in IM, compared to ServiceNow’s 0.2% mindshare. Additionally, 88% of Grafana Labs users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

Grafana Enterprise Stack

Read 9 Grafana Enterprise Stack reviews

692 Views
501 Comparison Views

88% willing to recommend

Loom Systems

Read 4 Loom Systems reviews

285 Views
175 Comparison Views

80% willing to recommend

Grafana Enterprise Stack

Loom Systems

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Loom Systems and Grafana Enterprise Stack compete in the data monitoring and analysis category. Grafana Enterprise Stack seems to have the upper hand due to its expansive feature set.

Features: Loom Systems offers predictive analytics, automated insights, and proactive issue management to help identify and resolve potential problems quickly. It focuses on automation to streamline processes. Grafana Enterprise Stack provides advanced visualization capabilities, numerous data source integrations, and a broad range of use-case support, which helps in detailed data analysis.

Room for Improvement: Loom Systems could enhance its visualization options and increase integration capabilities with various data sources. There is also room for improvement in documentation and user interface intuitiveness. Grafana Enterprise Stack could improve by offering more competitive pricing and enhanced customer support. It could also reduce its complexity for simpler use-case scenarios.

Ease of Deployment and Customer Service: Grafana Enterprise Stack offers comprehensive documentation and a flexible architecture suitable for on-premises and cloud environments. Loom Systems requires less manual configuration and benefits from strong customer service to facilitate the setup process. Grafana provides a flexible model beneficial for complex environments, while Loom Systems ensures quicker implementation and faster inquiry resolution.

Pricing and ROI: Loom Systems has a lower initial setup cost, making it attractive for budget-conscious organizations seeking immediate ROI. Grafana Enterprise Stack, though higher in initial cost, offers an extensive feature set that promises a longer-term ROI. Each provides value, with Loom Systems focusing on cost-effective solutions and Grafana on long-term investment benefits.

To learn more, read our detailed Grafana Enterprise Stack vs. Loom Systems Report (Updated: April 2025).

Buyer's Guide

Grafana Enterprise Stack vs. Loom Systems

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Loom Systems

Ranking in IT Infrastructure Monitoring

64th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (2nd)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.8%, up from 0.3% compared to the previous year. The mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gregory Diana

Managing Director at Exponential Energy (Pty) Ltd

Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points

In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.

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Keerthi Kumar Sangaraju

Technology Manager at FIS

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of Grafana Enterprise Stack is the dashboards."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."

"It is truly reliable."

"Our productivity has improved with its use."

"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."

More Grafana Enterprise Stack pros

"The RFS portion of the solution is the product's most valuable feature."

"You can develop your own apps within Loom, and they can be configured very simply."

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

Cons

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."

"The connection between metrics, logs, and traces could be improved."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"I have encountered occasional issues with false inputs or incorrect data in Grafana."

"They could use more small tutorials to explain a bit about how Grafana works."

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."

"The tool needs to show only fewer updates."

More Grafana Enterprise Stack cons

"The change management within the solution needs to be improved. There needs to be more process automation."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"The reporting is a bit weak. They should work to improve this aspect of the product."

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

Pricing and Cost Advice

"I use the tool's free license."

Information not available

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Top Industries

By visitors reading reviews

Energy/Utilities Company

16%

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

22%

Computer Software Company

22%

Real Estate/Law Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Grafana Enterprise Stack?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...

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What needs improvement with Grafana Enterprise Stack?

From an analytics perspective, the integration of AI would be a beneficial improvement for Grafana Enterprise Stack.

See all answers

What is your primary use case for Grafana Enterprise Stack?

Our primary use case for Grafana Enterprise Stack includes monitoring cluster utilization, taking care of impact avoidance, conducting upgrades, ensuring storage memory does not become full, and id...

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Product Reports

Buyer's Guide

Grafana Enterprise Stack

April 2025

Download Grafana Enterprise Stack product report

Buyer's Guide

IT Infrastructure Monitoring

March 2025

Download Loom Systems product report

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Buyer's Guide

Grafana Enterprise Stack vs. Loom Systems

April 2025

Free Report: Grafana Enterprise Stack vs. Loom Systems

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