Grafana Enterprise Stack vs WhatsUp Gold comparison

Grafana Labs and Progress Software are both solutions in the IT Infrastructure Monitoring category. Grafana Labs is ranked #13 with an average rating of 8.6, while Progress Software is ranked #18 with an average rating of 8.7. Grafana Labs holds a 1.0% mindshare in IM, compared to Progress Software’s 2.6% mindshare. Additionally, 92% of Grafana Labs users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Grafana Enterprise Stack

Read 14 Grafana Enterprise Stack reviews

1,913 Views
1,894 Comparison Views

92% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

8,365 Views
3,932 Comparison Views

85% willing to recommend

Grafana Enterprise Stack

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

WhatsUp Gold and Grafana Enterprise Stack compete in the network monitoring and data visualization market. Grafana Enterprise Stack has the upper hand with advanced analytics and visualizations, potentially justifying its higher cost.

Features: WhatsUp Gold provides comprehensive network performance monitoring, easy device management, and application monitoring. Grafana Enterprise Stack focuses on robust analytics, customizable dashboards, and the ability to integrate diverse data sources, appealing to teams needing complex data analysis.

Room for Improvement: WhatsUp Gold could enhance its analytics capabilities and data visualization features, and expand multi-environment support. Grafana Enterprise Stack might improve its onboarding process, offer simpler deployment solutions, and reduce resource demands to ease implementation challenges.

Ease of Deployment and Customer Service: WhatsUp Gold offers straightforward deployment with support services simplifying the setup process, making onboarding quicker with its intuitive architecture. Grafana Enterprise Stack provides flexibility in deployment across varied environments but may require more extensive resources and expertise.

Pricing and ROI: WhatsUp Gold is typically more budget-friendly with a stronger initial ROI due to lower setup costs and efficient network monitoring. Grafana Enterprise Stack's higher pricing reflects its powerful analytics capabilities, yielding long-term ROI for companies needing in-depth data insights.

To learn more, read our detailed Grafana Enterprise Stack vs. WhatsUp Gold Report (Updated: April 2026).

Buyer's Guide

Grafana Enterprise Stack vs. WhatsUp Gold

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

13th

Average Rating

8.4

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in IT Infrastructure Monitoring

18th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (21st), Server Monitoring (15th), Configuration Management (20th), Log Management (35th), Cloud Monitoring Software (22nd), Network Traffic Analysis (NTA) (10th)

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 1.0%, up from 0.8% compared to the previous year. The mindshare of WhatsUp Gold is 2.6%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Grafana Enterprise Stack	1.0%
WhatsUp Gold	2.6%
Other	96.4%

IT Infrastructure Monitoring

Featured Reviews

Rajan M

Test Lead at Calpine Group

Efficient monitoring and alerting enhance operational insights

With Grafana Enterprise Stack, we can identify issues that New Relic cannot help with. While New Relic requires purchase and supports frontend and backend components, Grafana Enterprise Stack helps identify where issues are occurring. When we need to deep dive into issues, we use New Relic to trace transactions and determine where maximum impact occurs, whether in core size, DB side, or frontend components that slow performance. We first evaluate with Grafana Enterprise Stack, then move to New Relic if we identify performance degradation, such as DB queries taking too much time. Grafana Enterprise Stack responds to queries within 6 to 12 hours. They contact users through email immediately when available. Similarly, New Relic follows the same pattern, responding immediately when requests are raised and resolving issues promptly.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very easy to deploy and integrate with any application or infrastructure layer."

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"It is truly reliable."

"The most valuable features for us are dashboards; we can dashboard anything that we can think of, we can dashboard and measure."

"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."

More Grafana Enterprise Stack pros

"The product is reasonably priced."

"The new version has a lot of improved features."

"This product has aided us in procurement and is overall a well-priced solution."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"It handles the basics of monitoring."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The most valuable features are network bandwidth monitoring and monitoring device health."

More WhatsUp Gold pros

Cons

"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."

"They could use more small tutorials to explain a bit about how Grafana works."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"The solution should include integration with Power BI."

"The tool needs to show only fewer updates."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."

"Grafana Enterprise Stack is complex and not easy or simple."

More Grafana Enterprise Stack cons

"The technical support does not bother to respond."

"Sometimes it's a little bit slow."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"The product is old and not updated."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers."

More WhatsUp Gold cons

Pricing and Cost Advice

"I use the tool's free license."

"The price of WhatsUp Gold is good."

"This is a well priced solution."

"The most valuable feature is the cost compared to other solutions."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"The pricing can be on the expensive side when considering competing products."

"Pricing is reasonable compared to other products."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Energy/Utilities Company

20%

Financial Services Firm

14%

Manufacturing Company

Computer Software Company

Financial Services Firm

12%

Manufacturing Company

12%

Government

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What needs improvement with Grafana Enterprise Stack?

I am trying to think about its advanced alerting features; we do not use it too much for that. We do get it to report through to our help desk system and if a threshold gets broken, then a ticket i...

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What is your primary use case for Grafana Enterprise Stack?

I have switched to a different suite, focusing on customer edge solutions that are mostly Fortinet. To manage it, I use Grafana Enterprise Stack and a whole bunch of tools that we wrote ourselves. ...

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What advice do you have for others considering Grafana Enterprise Stack?

We use Grafana Enterprise Stack in all of our clients. I rate this product an eight out of ten.

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

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What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

Comparisons

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Compared 19% of the time

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Compared 9% of the time

Lenovo XClarity Orchestrator vs Grafana Enterprise Stack

Compared 6% of the time

PRTG Network Monitor vs Grafana Enterprise Stack

Compared 5% of the time

VMware Aria Operations for Applications vs Grafana Enterprise Stack

Compared 5% of the time

More Grafana Enterprise Stack Competitors

LibreNMS vs WhatsUp Gold

Compared 4% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Grafana Enterprise Stack

April 2026

Download Grafana Enterprise Stack product report

Buyer's Guide

WhatsUp Gold

April 2026

Download WhatsUp Gold product report

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Grafana Enterprise Stack vs. WhatsUp Gold

April 2026

Free Report: Grafana Enterprise Stack vs. WhatsUp Gold

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