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Grafana Enterprise Stack vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
25th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
9
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (24th), Network Monitoring Software (26th), Server Monitoring (14th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.8%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Gregory Diana - PeerSpot reviewer
Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points
In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.
Tom Condo - PeerSpot reviewer
If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue
When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."
"Our productivity has improved with its use."
"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."
"It is truly reliable."
"The solution effectively monitors network devices and servers."
"The documentation is very good."
"The threshold alerting is the most valuable feature."
"It handles the basics of monitoring."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"WhatsUp Gold is very easy to deploy."
"The user interface is good enough."
 

Cons

"The solution should include integration with Power BI."
"They could use more small tutorials to explain a bit about how Grafana works."
"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"The connection between metrics, logs, and traces could be improved."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
"The tool needs to show only fewer updates."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"The technical support does not bother to respond."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Importing the maps and being able to customize them could be easier."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"The product is old and not updated."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
 

Pricing and Cost Advice

"I use the tool's free license."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"The pricing can be on the expensive side when considering competing products."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"This is a well priced solution."
"There is a license needed to use WhatsUp Gold."
"Pricing is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Energy/Utilities Company
16%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Enterprise Stack?
The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...
What needs improvement with Grafana Enterprise Stack?
From an analytics perspective, the integration of AI would be a beneficial improvement for Grafana Enterprise Stack.
What is your primary use case for Grafana Enterprise Stack?
Our primary use case for Grafana Enterprise Stack includes monitoring cluster utilization, taking care of impact avoidance, conducting upgrades, ensuring storage memory does not become full, and id...
What do you like most about WhatsUp Gold?
The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Grafana Enterprise Stack vs. WhatsUp Gold and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.