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Grafana Enterprise Stack vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.5
OpsRamp's customer service is praised for expertise and helpfulness, though some note response speed and language barriers issues.
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
OpsRamp requires improvements in ITSM maturity, search, UI, alert accuracy, automation, customization, real-time updates, scalability, and team engagement.
 

Scalability Issues

No sentiment score available
Sentiment score
7.8
OpsRamp is highly scalable, supporting many users and devices, effective in user management, though connection issues can arise.
 

Setup Cost

No sentiment score available
No sentiment score available
OpsRamp's pricing is competitive and cost-effective, offering full platform access with annual payments based on resource count.
 

Stability Issues

No sentiment score available
No sentiment score available
OpsRamp is rated highly for stability, requiring minimal maintenance, and outperforms similar tools like SolarWinds in reliability.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
OpsRamp offers comprehensive monitoring, alerting, and management features for hybrid infrastructures, including AI, predictive analysis, and seamless integrations.
 

Categories and Ranking

Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
29th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpsRamp
Ranking in IT Infrastructure Monitoring
30th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Event Monitoring (6th), AIOps (12th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.7%, up from 0.1% compared to the previous year. The mindshare of OpsRamp is 2.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Gregory Diana - PeerSpot reviewer
Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points
In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.
Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
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Top Industries

By visitors reading reviews
Energy/Utilities Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
10%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
10%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Grafana Enterprise Stack?
The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...
What needs improvement with Grafana Enterprise Stack?
One area for improvement is if Grafana had its own data source. This would enhance its functionality. Additionally, integrating AI capabilities for automated self-healing and reduced manual interve...
What is your primary use case for Grafana Enterprise Stack?
We had a good experience in Grafana because it is a graphical component that establishes the dashboard functionality. It helps in collecting logs from various products, such as Prometheus, FluentD,...
What needs improvement with OpsRamp?
OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...
 

Overview

 

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
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Find out what your peers are saying about Grafana Enterprise Stack vs. OpsRamp and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.