Grafana Enterprise Stack vs ITRS Geneos comparison

Grafana Labs and ITRS are both solutions in the IT Infrastructure Monitoring category. Grafana Labs is ranked #25 with an average rating of 8.2, while ITRS is ranked #31 with an average rating of 7.0. Grafana Labs holds a 0.8% mindshare in IM, compared to ITRS’s 1.2% mindshare. Additionally, 88% of Grafana Labs users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Grafana Enterprise Stack

Read 9 Grafana Enterprise Stack reviews

692 Views
501 Comparison Views

88% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

2,138 Views
1,211 Comparison Views

96% willing to recommend

Grafana Enterprise Stack

ITRS Geneos

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Grafana Enterprise Stack compete in IT infrastructure monitoring and visualization. Based on the features and functionalities, Grafana Enterprise Stack seems to hold an advantage due to its versatility and advanced visualization options.

Features: ITRS Geneos supports real-time monitoring, offers customizable dashboards, and has a robust alerting system. Grafana Enterprise Stack is recognized for its advanced visualization capabilities, integration with numerous data sources, and a vast plugin ecosystem. Grafana's ability to handle diverse visualization needs allows it to stand out, whereas ITRS is chosen for its adaptable monitoring environment.

Room for Improvement: ITRS Geneos could improve by simplifying its deployment to reduce reliance on professional services, broadening integration capabilities, and optimizing cost-effectiveness. Grafana Enterprise Stack might enhance user accessibility with more basic support options, reduce costs associated with premium services, and expand user-friendly features to cater to less technical audiences.

Ease of Deployment and Customer Service: ITRS Geneos provides flexible deployment models but may need professional services for optimal setup. Its strong customer service is advantageous. Grafana Enterprise Stack has easy installation and excellent documentation, although premium support can require a higher investment. While ITRS has superior customer service, Grafana's straightforward deployment is appealing.

Pricing and ROI: ITRS Geneos involves higher initial costs due to possible professional service needs but delivers satisfactory ROI through specialized monitoring features. Grafana Enterprise Stack's initial expense is justified by its scalability and integration flexibility, resulting in substantial ROI for organizations maximizing its capabilities. Though ITRS could be seen as costly, Grafana's feature-rich and long-term benefits offer an appealing value.

To learn more, read our detailed Grafana Enterprise Stack vs. ITRS Geneos Report (Updated: April 2025).

Buyer's Guide

Grafana Enterprise Stack vs. ITRS Geneos

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Grafana Enterprise Stack

Ranking in IT Infrastructure Monitoring

25th

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (29th), Network Monitoring Software (46th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Grafana Enterprise Stack is 0.8%, up from 0.3% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gregory Diana

Managing Director at Exponential Energy (Pty) Ltd

Offers very good charting capabilities and capable of automatically generating dashboards, even for a large number of data points

In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party. It's like Node-RED. Node-RED is free, and you can choose an application, but that application depends on the person who's supporting it. If they decide not to support it, then you're stuck. However, I believe that it can't be improved or changed because people have to make money and make a living from it. Nothing will ever be changed. It depends on the software. Same as Windward. Windward just decided it could not support a large number of customers, so it focused on high-income, low-volume clients. Whereas Node-RED has millions of followers and fantastic support, the same as Grafana. Grafana is partly free, but it's your problem. That's how all these companies work. If you're big and you pay a lot of money, they'll pay attention to you.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."

"The most valuable features of Grafana for data visualization are its ability to create intuitive dashboards and its wide range of visualization options like graphs, charts, and tables."

"Our productivity has improved with its use."

"The most valuable feature of Grafana Enterprise Stack is the dashboards."

"It is truly reliable."

"Grafana has enough features around dashboard management. It's got enough plugins to create your dashboards."

"Grafana's full observability stack, known as LGTM, is highly valuable."

"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."

More Grafana Enterprise Stack pros

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

More ITRS Geneos pros

Cons

"In terms of what Grafana provides, it just provides the charting tools. Everything else is third-party."

"The solution should include integration with Power BI."

"The connection between metrics, logs, and traces could be improved."

"I have encountered occasional issues with false inputs or incorrect data in Grafana."

"The tool needs to show only fewer updates."

"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."

"They could use more small tutorials to explain a bit about how Grafana works."

"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."

More Grafana Enterprise Stack cons

"The ITA, the post-incident analytics, could be improved."

"Mobile phone integration is probably not as rich as it could be."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

More ITRS Geneos cons

Pricing and Cost Advice

"I use the tool's free license."

"You will get the best price if you get a single global deal."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"I can say it's not that cheap because the licensing is a little bit costly"

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The pricing seems reasonable. We're happy enough with it."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Energy/Utilities Company

16%

Financial Services Firm

14%

Manufacturing Company

11%

Computer Software Company

11%

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Grafana Enterprise Stack?

The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...

See all answers

What needs improvement with Grafana Enterprise Stack?

From an analytics perspective, the integration of AI would be a beneficial improvement for Grafana Enterprise Stack.

See all answers

What is your primary use case for Grafana Enterprise Stack?

Our primary use case for Grafana Enterprise Stack includes monitoring cluster utilization, taking care of impact avoidance, conducting upgrades, ensuring storage memory does not become full, and id...

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

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Compared 11% of the time

Cisco Intersight vs Grafana Enterprise Stack

Compared 9% of the time

Dell CloudIQ vs Grafana Enterprise Stack

Compared 6% of the time

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Dynatrace vs ITRS Geneos

Compared 24% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 16% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus Group vs ITRS Geneos

Compared 9% of the time

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Product Reports

Buyer's Guide

Grafana Enterprise Stack

April 2025

Download Grafana Enterprise Stack product report

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Also Known As

No data available

Geneos

Overview

Grafana Enterprise Stack is a powerful tool for real-time data monitoring and visualization. With its flexible and scalable features, it is widely used for creating dashboards, analyzing metrics, and gaining insights into infrastructure, databases, and applications.

Its valuable features include powerful visualization capabilities, extensive data source integrations, customizable dashboards, a user-friendly interface, and a robust alerting system. Users appreciate its flexibility, scalability, and ability to integrate with different data sources, making it suitable for a wide range of industries and use cases.

Grafana Labs

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Grafana Enterprise Stack vs. ITRS Geneos

April 2025

Free Report: Grafana Enterprise Stack vs. ITRS Geneos

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