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Grafana Loki vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana Loki
Ranking in Log Management
4th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
ManageEngine Log360
Ranking in Log Management
21st
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (10th)
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Grafana Loki is 8.5%, up from 3.0% compared to the previous year. The mindshare of ManageEngine Log360 is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

CarlosPimentel - PeerSpot reviewer
Efficient log filtering enhances quick network troubleshooting
We use Grafana Loki for various verticals including manufacturing, finance, health, and aerospatial sectors. It primarily helps in monitoring security and access to devices. Grafana dashboards are used to track access success and failure and audit commands issued on devices Loki significantly…
Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Loki significantly saves time in troubleshooting by quickly pinpointing network issues."
"We are using Grafana Loki as a database for real-time metrics."
"The most valuable feature of the solution is the tool's GUI. The solution's GUI is very user-friendly."
"The most valuable part of Loki is the ability to filter logs by keywords and devices."
"The effectiveness of filters is pivotal for optimizing the search process and extracting the specific information we need from the extensive log data."
"The best feature of Grafana Loki is that it integrates well with our other tool."
"Loki also utilizes the same service discovery mechanism as used by Prometheus. So, whatever labeled metadata you see in Prometheus, you have the exact same metadata in the Loki system. Given this level of intricacy and the attempt to address these challenges, I firmly believe that Loki deserves praise for the work."
"The product's most valuable features are ease of installation, management, and reporting. It has an efficient ability to set thresholds for alerts, as well."
"The Sharecon feature is the most valuable."
"The reporting is great. Everything you need is in the report for you already."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"We haven't had any stability issues."
"The solution could be improved by including XDR, remediation and Sandbox."
"ManageEngine Log360 is not difficult to deploy."
"The product is very user-friendly."
"The reports that you can run are really nice."
 

Cons

"Visualization-wise, Grafana Loki's dashboard looks a little outdated compared to other open-source visualization tools like Chronograf."
"The Docker container partition feature needs improvement as they do not reuse the space and goes into a pending state."
"The platform's stability needs improvement."
"The solution has shortcomings regarding security monitoring-oriented features that need improvement."
"We encountered certain limitations when it came to alerting, particularly when dealing with specific data sources."
"In Grafana Loki, the creation of metrics is not so easy, making it an area that could be made easier."
"I do not see any areas for improvement at the moment."
"The product must improve its UI."
"The integration with SharePoint and Teams should be improved."
"There is room for improvement, especially in the reporting aspect. The reports are not as good as those in Splunk."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
"It is not expensive compared to other solutions."
"The solution lacks some features when compared to other products."
"The support needs improvement."
"Their technical support should be improved."
"The solution needs to improve hub storage. It should integrate AI and ML capabilities."
 

Pricing and Cost Advice

"Grafana Loki is a free, open-source solution."
"The solution is open source."
"We use a free version."
"I find the licensing structure quite reasonable, as the free license effectively meets my requirements."
"My company doesn't need to pay for the licensing cost of the solution."
"The pricing structure varies based on the number of users; there might be specific taxes to pay for it."
"You can use the free version of Grafana Loki on-premises."
"I use the open-source version of the product."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"Affordable pricing is provided by the solution."
"There is a cost for each feature used."
"ManageEngine Log360 is expensive compared to other products."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
Computer Software Company
16%
Financial Services Firm
8%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Grafana Loki?
We are using Grafana Loki as a database for real-time metrics.
What is your experience regarding pricing and costs for Grafana Loki?
We use the open-source version of Loki. The cloud version is competitively priced compared to other market solutions.
What needs improvement with Grafana Loki?
It would be beneficial if Loki could directly access Windows Server logs or events directly from the servers.
What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Grafana Loki vs. ManageEngine Log360 and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.