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Grafana vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
No ranking in other categories
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
51st
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 6.3%, up from 5.6% compared to the previous year. The mindshare of JenniferSoft is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect is customization. There are many customizations possible, so I like that."
"The solution has good features."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"The best feature was the creation of graphs and trends."
"We can write queries in different languages, which is beneficial for visualization."
"The integration between Loki and Tempo is valuable."
"The dashboard is a valuable feature."
 

Cons

"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"The formatting could be better."
"Its interface could be more accessible."
"We need different kinds of applications in our infrastructure to see information in Grafana."
"Grafana could improve by having its own query language. Currently, it uses languages like Prometheus or InfluxDB, which not everyone knows. Their query language should be easier."
"I had issues with the solution's configuration part."
"All the features are complicated."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"We use the open-source version of Grafana."
"It's free of cost; it operates as an open-source tool."
"Since Grafana is an open-source solution, it is free of cost."
"My company uses the open-source version of Grafana, so it's free."
"​Grafana is free and open source.​"
"The solution is expensive."
"I give the price an eight out of ten."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
The interface is not well-liked by my customers. Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs. I think predictive capabilities in ...
What needs improvement with JenniferSoft?
The solution is pricy and has room for improvement.
What is your primary use case for JenniferSoft?
I use JenniferSoft to monitor the performance and transaction traces of our applications.
 

Comparisons

No data available
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: February 2025.
838,713 professionals have used our research since 2012.