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Grafana vs JenniferSoft comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
No ranking in other categories
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
54th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 7.2%, up from 5.7% compared to the previous year. The mindshare of JenniferSoft is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Vikash-Agarwal - PeerSpot reviewer
Displays data visually from multiple sources while integrating seamlessly with existing systems
Grafana provides a user-friendly interface for viewing infrastructure metrics through dashboards. It integrates with Prometheus to pull data and offers a straightforward setup process. Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data. Grafana's integration capability is straightforward, which facilitates building dashboards as needed.
ML
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration between Loki and Tempo is valuable."
"Grafana is a very scalable product. It's a really good product."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"It's easy to make changes. We can put many dashboards in one place. There's no delay in showing data - what you see on Grafana matches the server metrics."
"The best feature was the creation of graphs and trends."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"It has good stability."
"The dashboard is a valuable feature."
 

Cons

"The solution must provide tutorials and guides."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."
"The interface is not well-liked by my customers."
"There are some areas of network drives that are not showing as expected based on server usage."
"We need different kinds of applications in our infrastructure to see information in Grafana."
"I have a problem with Grafana in the area of documentation."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"We use the open-source version of Grafana."
"You need to purchase the solution's license for its commercial use."
"My company uses the open-source version of Grafana, so it's free."
"I am using an open-source version"
"The solution is expensive."
"We are using the open-source license."
"​Grafana is free and open source.​"
"It's free of cost; it operates as an open-source tool."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
10%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
I used the open-source version for my learning, which was free. In an enterprise setting, pricing is reasonable, as many customers use it.
What needs improvement with Grafana?
Grafana could consider building its own metrics system to eliminate the reliance on other tools like Prometheus, providing a one-stop solution.
What needs improvement with JenniferSoft?
The solution is pricy and has room for improvement.
What is your primary use case for JenniferSoft?
I use JenniferSoft to monitor the performance and transaction traces of our applications.
 

Comparisons

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Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: December 2024.
831,158 professionals have used our research since 2012.