Try our new research platform with insights from 80,000+ expert users

Grafana vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Users and managers find Grafana valuable for cost-effective data visualization, enhancing application and infrastructure insights.
Sentiment score
6.8
Splunk Observability Cloud enhances ROI by boosting visibility, productivity, efficiency, and security, while reducing downtime and costs.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Senior Manager at a financial services firm with 10,001+ employees
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
General Manager at MOCOMSYS
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
IT Operations Engineer at ABC Supply Co. Inc.
 

Customer Service

Sentiment score
6.3
Grafana users appreciate community support and prompt formal assistance, with enterprise users benefiting from knowledgeable representatives and helpful guides.
Sentiment score
7.1
Splunk Observability Cloud's customer support is generally responsive, with mixed reviews on efficiency and availability for complex issues.
My advice for people who are new to Grafana or considering it is to reach out to the community mainly, as that's the primary benefit of Grafana.
Sr. DevOps at a tech vendor with 1,001-5,000 employees
I do not use Grafana's support for technical issues because I have found solutions on Stack Overflow and ChatGPT helps me as well.
DevOps Team Lead at Kadabra
I very rarely get in touch with technical support as we don't have that option.
Senior Application Performance Monitoring and Alerting Specialist at a transportation company with 1,001-5,000 employees
On a scale of 1 to 10, the customer service and technical support deserve a 10.
Systems Administrator at a insurance company with 1,001-5,000 employees
They have consistently helped us resolve any issues we've encountered.
Software Engineer at UKG
They often require multiple questions, with five or six emails to get a response.
Splunk Observability Expert
 

Scalability Issues

Sentiment score
5.1
Grafana is scalable and effective for monitoring, though costs and complexity rise with larger deployments or open-source versions.
Sentiment score
7.3
Splunk Observability Cloud offers smooth scalability and flexibility for diverse needs but may face cost and metric limit challenges.
In terms of our company, the infrastructure is using two availability zones in AWS.
DevOps Team Lead at Kadabra
In assessing Grafana's scalability, we started noticing logs missing or metrics not syncing in time.
Sr. DevOps at a tech vendor with 1,001-5,000 employees
We've used the solution across more than 250 people, including engineers.
Splunk Observability Expert
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
Application Developer at UMB Financial
I would rate its scalability a nine out of ten.
Senior Manager at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
Grafana is highly stable, with most users experiencing smooth operation and minimal issues, rating its reliability very high.
Sentiment score
7.7
Splunk Observability Cloud is stable and reliable with infrequent issues, resolved efficiently, praised for performance and support.
When something in their dashboard does not work, because it is open source, I am able to find all the relative combinations that people are having, making it much easier for me to fix.
DevOps Team Lead at Kadabra
Once you get to a higher load, you need to re-evaluate your architecture and put that into account.
Sr. DevOps at a tech vendor with 1,001-5,000 employees
The product has been stable.
Senior Application Performance Monitoring and Alerting Specialist at a transportation company with 1,001-5,000 employees
I would rate its stability a nine out of ten.
Head of DevOps at a tech services company with 1-10 employees
We rarely have problems accessing the dashboard or the page.
Splunk Observability Expert
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
General Manager at MOCOMSYS
 

Room For Improvement

Grafana needs improvements in security, usability, data correlation, integration, and flexibility, with enhanced reporting, machine learning, and user interface.
Splunk Observability Cloud needs enhanced integration, scalability, cost-efficiency, UI, third-party support, and better documentation and customer support.
It would be better if they made the technology easy to use without needing to read extensive documentation.
AWS Cloud Re-Start Program Specialist at Orange RDC (Congo)
Grafana cannot be easily embedded into certain applications and offers limited customization options for graphs.
BI and Analytics Engineer at Sandvine Inc
I would want to see improvements, especially in the tracing part, where following different requests between different services could be more powerful.
Director of Engineering at a insurance company with 10,001+ employees
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
IT Operations Engineer at ABC Supply Co. Inc.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
Systems Monitoring Engineer II at a government with 10,001+ employees
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Head of DevOps at a tech services company with 1-10 employees
 

Setup Cost

Grafana provides open-source for free and enterprise versions vary in cost based on metrics, plugins, and features.
Splunk Observability Cloud is seen as expensive but offers flexible, transparent pricing with potential negotiation for cost-efficiency.
In an enterprise setting, pricing is reasonable, as many customers use it.
Aplication Architect at Amazon
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it.
DevOps Team Lead at Kadabra
Splunk is a bit expensive since it charges based on the indexing rate of data.
Senior Manager at a financial services firm with 10,001+ employees
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
Solutions Architect at Ikusi
It appears to be expensive compared to competitors.
Head of DevOps at a tech services company with 1-10 employees
 

Valuable Features

Grafana offers intuitive dashboards, strong integration, powerful visualizations, live monitoring, and extensive plugins, making it ideal for development teams.
Splunk Observability Cloud offers seamless integration, real-time monitoring, and customization for enhanced visibility, threat detection, and performance optimization.
Users can monitor metrics with greater ease, and the tool aids in quickly identifying issues by providing a visual representation of data.
Aplication Architect at Amazon
Its alerting feature is effective because it allows me to set thresholds to send an email if a certain threshold is met.
BI and Analytics Engineer at Sandvine Inc
It's definitely useful for monitoring, alerting, logs, and analysis.
Director of Engineering at a insurance company with 10,001+ employees
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
Senior Manager at a financial services firm with 10,001+ employees
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk Observability Expert
It offers unified visibility for logs, metrics, and traces.
Administrator at a tech vendor with 10,001+ employees
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
47
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
73
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (6th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 3.6%, down from 6.7% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.2%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Grafana3.6%
Splunk Observability Cloud2.2%
Other94.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Julian-Lewis - PeerSpot reviewer
Senior Application Performance Monitoring and Alerting Specialist at a transportation company with 1,001-5,000 employees
Has provided real-time views and integrated insights across diverse data sources
The most valuable feature is Grafana's ability to plug in data or events and monitoring data from any kind of source. The graphing capability is what I use the most. I have made use of Grafana's customizable dashboards and templating features. These features have enhanced my data visualization and analytical processes by enabling me to give real-time views to our end-users of what they're doing or what their service is doing. The historical and trend data allow people to pull up data from Grafana and from whatever source to display it and examine how an environment is being used. I have employed real-time metric visualization capabilities for monitoring and real-time views. These dashboards can also be used as historical views, pulling out more data. The effectiveness of Grafana in delivering real-time notifications through its alerting system is quite good. The widgets are able to highlight errors if they happen in real-time on the dashboard. The alerting functionality is improving. I generally tend to use the monitoring tool for alerting rather than Grafana, but I have had to use Grafana occasionally without any issues.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
879,711 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
10%
Comms Service Provider
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise24
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise46
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
Grafana could be improved through enhancement of graphs and visualizations and providing more integrations. Grafana is going to start working with OpenTelemetry, which would be helpful to have the ...
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Grafana vs. Splunk Observability Cloud and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.